Thank you to everyone for your help, I done what you had told me to do and my laptop is fixed and back to normal. I booted from the usb stick then
US->Trouble Shoot->Advanced Options-I was able to do a refresh and all my files & photo's were saved also a clean version of Windows 8 was installed, I will stay away from windows 8.1. I cant thank you enough for all your help and information. Thank you again
Very good, baps! Success is what we love to see!
Remember . . .
backup, backup, backup! Put your files and photos on a DVD! Also, Microsoft gives us 5 or 10 GB of space on SkyDrive. If it were me, I'd put them there too; especially the irreplaceable photos.
I have a Toshiba 500 GB external hard drive (it's tiny: 3" X 4.5") and can be used when you need it. I have
ALL of my files and photos on this drive, and I mean lots of 'em! and I still have 401 GB of space. The little feller cost me $69.00, so I certainly can't complain about price vs my valuable files.