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Need Serous Help......Need To Factory Reset Laptop


Liz33

New Member
Posts
4
#1
Hi I have a Gateway NE56R41U windows 8 and it not that old either well you bout a week ago or so maybe less then that it was working fine then all of sudden it stop working and gave me a run around to try to fix it. Well I know I have a really bad corrupted file that some how cause it turns on an sometimes it stay on the Gateway screen with the spinning circle others it will stay just on that screen doing nothing and once in while is be stuck on preparing automatic repair. I decided to just factory reset the whole thing then I realize I don't have a recovery disk or anything plus I don't have the money to get either plus the f8 or f11 key don't work either....So if there is anyone who can help me with this I will be very very gratefull
 

My Computer

System One

  • OS
    windows 8

whest

New Member
Member
Posts
122
#2

My Computer

System One

  • OS
    Windows 8 64bit Pro
    Computer type
    Laptop
    System Manufacturer/Model Number
    Asus Notebook N53SV Series
    CPU
    Intel(R) Core(TM)i7-2630 CPU @ 2.0GHz /turbo 2.9Hz
    Motherboard
    Intel® HM65 Express Chipset
    Memory
    4GB
    Graphics Card(s)
    GT540M
    Sound Card
    realtek
    Screen Resolution
    1366/768
    Hard Drives
    Seagate 500gb 5400
    Keyboard
    microsoft wireless keyboard 3000 v2
    Mouse
    microsoft wieless mouse 5000
    Internet Speed
    13/16mbs
    Browser
    IE Firefox Chrome
    Antivirus
    Windows Defender

Liz33

New Member
Posts
4
#3
Um whest I read that an that can't help me plus you didn't read my post right cause if you did then you would realize that my laptop don't go pass the preparing automatic repair screen so what you had just suggested can't help me
 

My Computer

System One

  • OS
    windows 8

Nuccii

New Member
VIP Member
Guru
Canada

Posts
1,950
#4
Some Gateway systems are finicky, at boot you must repeatedly tap the F8 key to get into the recovery options. It may take a few attempts to do so. Some times Shift key + F8 will work also.

Unfortunately, if you are unable to Restore to Factory Conditions, you may order the Recovery Disks from Gateway for a nominal fee usually around 20.00 US.
 

My Computer

System One

  • OS
    windows 8.1 Update 1 Pro 64bit
    System Manufacturer/Model Number
    Pavillion H8-1202
    CPU
    I7-2600 @ 3.4 GHz
    Motherboard
    PEGATRON
    Memory
    8 GB
    Graphics Card(s)
    NIVDIA GeForce GT 520
    Sound Card
    Realtek ALC656GR CODEC
    Monitor(s) Displays
    Samsung SyncMaster S22B350
    Screen Resolution
    1920X1080 32 bit color
    Hard Drives
    Samsung 850 EVO SSD 500GB
    Keyboard
    Razer Blackwidow Ultimate 2013
    Mouse
    Logitech M510

Liz33

New Member
Posts
4
#5
Nuccii I had mention in my post that I don't have the money to buy a recovery disk ok plus I did mention if you actually read my post right that the f8 key DO NOT work so yea if that don't work then shift + f8 won't work either cause I tried that already an nothing
 
Last edited:

My Computer

System One

  • OS
    windows 8

Nuccii

New Member
VIP Member
Guru
Canada

Posts
1,950
#6
Sorry for the confusion, I did read your post but no mention of "Repeatedly tapping the F8 key"
 

My Computer

System One

  • OS
    windows 8.1 Update 1 Pro 64bit
    System Manufacturer/Model Number
    Pavillion H8-1202
    CPU
    I7-2600 @ 3.4 GHz
    Motherboard
    PEGATRON
    Memory
    8 GB
    Graphics Card(s)
    NIVDIA GeForce GT 520
    Sound Card
    Realtek ALC656GR CODEC
    Monitor(s) Displays
    Samsung SyncMaster S22B350
    Screen Resolution
    1920X1080 32 bit color
    Hard Drives
    Samsung 850 EVO SSD 500GB
    Keyboard
    Razer Blackwidow Ultimate 2013
    Mouse
    Logitech M510

Liz33

New Member
Posts
4
#7
Um Nuccii yes I did near the very end...I wrote the f8 or f11 key don't work so yea how would I know that those keys don't work maybe it cause I tried them at boot up ok so don't tell me that I didn't do that cause I did I wouldn't be on here asking for help ok
 

My Computer

System One

  • OS
    windows 8

whest

New Member
Member
Posts
122
#8
hi liz hope this works for you: Gateway Support - Answers, E-Mail, Chat - Using Recovery Management outside of Windows
watch the video for more easy to follow info

  1. Restart the computer.
  2. When the Acer logo appears on the screen, press the left Alt, and the F10 keys.
  3. If you are prompted with a Microsoft Windows boot screen, press the Enter key.
  4. After the Acer eRecovery Management application has loaded, select your restore type.
  5. Read the notice, and then click Next when you are ready.
  6. Click Next to begin the restore process. The restore can take anywhere from 10 minutes up to an hour.
  7. Once the restore is complete your computer will load Windows and start installing your drivers and software. Your computer may reboot several times during this process. After everything is complete your computer will be like it was when you first purchased it.
  8. If the steps above do not work, you will need to use recovery media to restore your system. If you do not have a set of Acer Recovery Media, you may purchase a set online.
 

My Computer

System One

  • OS
    Windows 8 64bit Pro
    Computer type
    Laptop
    System Manufacturer/Model Number
    Asus Notebook N53SV Series
    CPU
    Intel(R) Core(TM)i7-2630 CPU @ 2.0GHz /turbo 2.9Hz
    Motherboard
    Intel® HM65 Express Chipset
    Memory
    4GB
    Graphics Card(s)
    GT540M
    Sound Card
    realtek
    Screen Resolution
    1366/768
    Hard Drives
    Seagate 500gb 5400
    Keyboard
    microsoft wireless keyboard 3000 v2
    Mouse
    microsoft wieless mouse 5000
    Internet Speed
    13/16mbs
    Browser
    IE Firefox Chrome
    Antivirus
    Windows Defender