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Need help with Factory Restore using Acer Media and more


USA

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1
#1
I have never posted on a forum tho i read and educate myself from them all the time. However i really would like to get this process below correct because i dont want to corrupt any hardware from bad drivers.

I purchased an ACER ASPIRE V5-571P and have had nothing but issues with windows 8. I have restored the computer once using acer recovery media but there are still partitions from previous install and i have no access to the original factory recovery partition either. Id like to know how to fully reformat the entire disk and restore the recovery media back to 8.0 with the correct manufacturer drivers and then reinstall my purchased 8.0 pro upgrade without losing my drivers from acer... lastly then continue to and upgrade to the 8.1 Pro finally. As of now when i upgraded to 8.0 pro it deleted all my OEM ACER drivers and factory programs and now windows has replaced with best effort drivers and i dont know what drives should be there and what are incorrect at this point.

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My Computer

System One

  • OS
    WIN 8.1 PRO
    Computer type
    Laptop
    System Manufacturer/Model
    System SKU Aspire V5-571P_072A_2.09
    CPU
    Processor Intel(R) Core(TM) i3-2377M CPU @ 1.50GHz, 1500 Mhz, 2 Core(s), 4 Logical Processor(s)
    Motherboard
    BIOS Version/Date Phoenix Technologies Ltd. V2.09, 10/19/2012
    Memory
    4GB
    Graphics Card(s)
    Name Intel(R) HD Graphics 3000
    Browser
    CHROME

alphanumeric

slightly off center
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#2
What procedure did you use to upgrade to 8 Pro? I've upgraded to 8 Pro several times on several different PC's and not lost any drivers? I just use the Add Features option and enter the 8 Pro code. It sounds like you bought the Retail 8 Pro upgrade Media when you should have just purchased the Pro Pack. Using Add Features just enables the Pro features that are disabled in 8 Core.
http://www.eightforums.com/tutorials/6673-add-features-windows-8-a.html

Also have a look at these.
http://www.eightforums.com/tutorials/18309-windows-8-windows-8-1-iso-download-create.html?filter
http://www.eightforums.com/installa...retail-windows-8-1-windows-8-product-key.html
 

My Computer

System One

  • OS
    Windows 10 Education 64 Bit
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Asus
    CPU
    AMD Phenom II X4 980 Black Edition Deneb 3.7GHz
    Motherboard
    ASUS M4N68T-M V2 µATX Motherboard
    Memory
    8GB 4GBx2 Kingston PC10600 DDR3 1333 Memory
    Graphics Card(s)
    NVIDIA Geforce GT640 2 Gig DDR3 PCIe
    Sound Card
    VIA VT1708s High Definition Audio 8-channel Onboard
    Monitor(s) Displays
    22" LG E2242 1080p and 2 19" I-INC AG191D
    Screen Resolution
    1280x1024 - 1920x1080 - 1280x1024
    Hard Drives
    Crucial MX100 256 GB SSD and 500 GB WD Blue SATA
    PSU
    Thermaltake TR 620
    Case
    Power Up Black ATX Mid-Tower Case
    Cooling
    Stock heatsink fan
    Keyboard
    Logitech Wireless K350 Wave
    Mouse
    Logitech M570 Trackball and T650 TouchPad
    Internet Speed
    80 Mbps Down 30 Mbps Up
    Browser
    Internet Explorer 11
    Antivirus
    Windows Defender
    Other Info
    HP DVD1040e Lightscribe - External USB2

theog

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5,591
#3

My Computer

System One

  • OS
    ME, XP,Vista,Win7,Win8,Win8.1
    Computer type
    PC/Desktop
    Other Info
    Notebooks x 3

    Desktops x 5

    Towers x 4

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