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Ndis.sys with high latency causing cracklings and poppings


Azagthoth

New Member
Posts
2
#1
Hello. I know there are a lot of posts in this forum with people with the same problem as me, but even though I already identified the problem and did what I could to solve it, the problem isn't gone. Let me put some context:

A couple days ago I started getting audio dropouts (I mean, dropout is when it kind of stutters/skips, isn't it?) whenever I would use the browser and navigate through pages, and after searching the web, I read somewhere a comment in which this guy was telling that his problem was due to the network adapter, and I kept searching and then found out about softwares like DPS Latency Checker, Latency Monitor, etc. With the first one, even though I used it unknowingly that it is not accurate on Windows 8.1, it was enough for me to find out I also had the same problem with my network adapter, and after disabling it I wouldn't notice the dropouts happening again, the red bars would be gone. After refreshing/reinstalling the system (due to some other problems I was having too), the dropout was gone, but eventually I listen to some cracklings and poppings that annoy me, because the driver is still suffering with high latency. I did some tests with the outdated drivers after the refreshing, to check if the problem had gone away, but it didn't. Then I updated them, not only the network one but also the sound one, but the problem still persisted and I don't know what to do. I checked it with Latency Monitor and Windows Performance Analyzer, and I also found out there are other drivers with high latency but ndis.sys has the highest one.

Running Latency Monitor, in the first couple seconds it says that my system is able to play stuff with no problems but after a minute or two it starts saying that I might have some problems and that it has to do with power management ("disable CPU throttling settings in control panel and bios", which I kinda did. I didn't find this setting at my BIOS but I found out that putting min and max 100% in the advanced options in the power setting is the same thing) and after a few more minutes the diagnostic changes again, ultimately saying it has to do with my network adapter. I'd like a helping hand here, guys.

screenshot 2.png screenshot 3.png screenshot 5.png screenshot 6.png screenshot 8 (total execution).jpg screenshot.jpg
 

My Computer

System One

  • OS
    Windows 8.1

Azagthoth

New Member
Posts
2
#2
Please, I beg for help! When I posted this, it was after the refresh on the Windows. Latency Mon showed high latency but the problem wasn't happening. I mean, some poppings where present every now and then but the drop outs weren't happening, but now, TODAY, they came back!!!
 

My Computer

System One

  • OS
    Windows 8.1

erpster4

Member
Member
Posts
99
#3
try installing the KB3055343 update for Win8.1, which updates the ndis.sys file.
also update the network drivers for your ethernet/LAN and WiFi devices.
 

My Computer

System One

  • OS
    Windows 8.1
    Computer type
    Laptop
    System Manufacturer/Model Number
    Toshiba Satellite C55Dt-A5306
    CPU
    AMD Quad-Core A6-5200M Accelerated Processor
    Memory
    4 GB