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My Video Card fails to operate under UEFI.

SimplyShane

Member
Member
Hello gang.

I am attempting to install a fresh copy of Windows 8, but I am coming across a *huge* problem.
My video card seems incompatible with UEFI booting.

My system works just fine in UEFI-mode via integrated graphics or with the graphics card my computer originally shipped with (Nvidia GeForce 1GB DDR3 GT620).

However, my Radeon HD 6570 simply *will not* work when UEFI is enabled. (I can't even see a boot screen.)
Ironically, the card does work when "Legacy Mode" is activated in the BIOS.

Your thoughts? :(

My System Specs
Dell Inspiron 660
Intel B75 Express Chipset
Sapphire Radeon HD6570 1GB DDR3 PCI-Express x16 Video Card
No OS (Blank hard-drive for the moment.)
 

My Computer

System One

  • OS
    Windows 8 64-bit Home Edition

Brink

Administrator
Administrator
mvp
Hello Shane, and welcome to Eight Forums.

The "video card doesn't support UEFI GOP" type error is usually when you have your UEFI set to use "Ultra fast startup". If you change this to "Fast Startup" or "Disabled", your graphics card may work afterwards.

Hope this helps, :)
Shawn
 

My Computer

System One

  • OS
    64-bit Windows 10
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Custom self built
    CPU
    Intel i7-8700K OC'd to 5 GHz
    Motherboard
    ASUS ROG Maximus XI Formula Z390
    Memory
    16 GB (8GBx2) G.SKILL TridentZ DDR4 3200 MHz
    Graphics Card(s)
    ASUS ROG-STRIX-GTX1080TI-O11G-GAMING
    Sound Card
    Integrated Digital Audio (S/PDIF)
    Monitor(s) Displays
    2 x Samsung Odyssey G7 27"
    Screen Resolution
    2560x1440
    Hard Drives
    1TB Samsung 970 EVO Plus M.2,
    250GB Samsung 960 EVO M.2,
    6TB WD Black WD6001FZWX
    8TB WD MyCloudEX2Ultra NAS
    PSU
    OCZ Series Gold OCZZ1000M 1000W
    Case
    Thermaltake Core P3
    Cooling
    Corsair Hydro H115i
    Keyboard
    Logitech wireless K800
    Mouse
    Logitech MX Master 3
    Internet Speed
    1 Gb/s Download and 35 Mb/s Upload
    Browser
    Internet Explorer 11
    Antivirus
    Malwarebyte Anti-Malware Premium
    Other Info
    Logitech Z625 speaker system,
    Logitech BRIO 4K Pro webcam,
    HP Color LaserJet Pro MFP M477fdn,
    Linksys EA9500 router,
    Arris SB8200 cable modem,
    APC SMART-UPS RT 1000 XL - SURT1000XLI,
    Lumia 1520 phone

SimplyShane

Member
Member
Hello Shane, and welcome to Eight Forums.

The "video card doesn't support UEFI GOP" type error is usually when you have your UEFI set to use "Ultra fast startup". If you change this to "Fast Startup" or "Disabled", your graphics card may work afterwards.

Hope this helps, :)
Shawn

There is no such option in my BIOS. Furthermore, I do not see a "Video Card Doesn't Support UEFI GOP" error.
It just simply will not run, period. I don't even see a boot screen with the card installed.

Would turning off the "Secure Boot" option help? (Leaving UEFI enabled...?) :think:
 

My Computer

System One

  • OS
    Windows 8 64-bit Home Edition

Brink

Administrator
Administrator
mvp
You could try, but I wouldn't think "Secure Boot" would interfere with the graphics card?

If able, see if resetting your UEFI settings back to default may help.

You might also try a different connection on the card and/or monitor.

I do notice that the specs for your Dell Inspiron 660 says it only has a 300 watt PSU by default, and the SAPPHIRE HD 6570 recommends a 400 watt PSU. This could be something to look at as well.
 

My Computer

System One

  • OS
    64-bit Windows 10
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Custom self built
    CPU
    Intel i7-8700K OC'd to 5 GHz
    Motherboard
    ASUS ROG Maximus XI Formula Z390
    Memory
    16 GB (8GBx2) G.SKILL TridentZ DDR4 3200 MHz
    Graphics Card(s)
    ASUS ROG-STRIX-GTX1080TI-O11G-GAMING
    Sound Card
    Integrated Digital Audio (S/PDIF)
    Monitor(s) Displays
    2 x Samsung Odyssey G7 27"
    Screen Resolution
    2560x1440
    Hard Drives
    1TB Samsung 970 EVO Plus M.2,
    250GB Samsung 960 EVO M.2,
    6TB WD Black WD6001FZWX
    8TB WD MyCloudEX2Ultra NAS
    PSU
    OCZ Series Gold OCZZ1000M 1000W
    Case
    Thermaltake Core P3
    Cooling
    Corsair Hydro H115i
    Keyboard
    Logitech wireless K800
    Mouse
    Logitech MX Master 3
    Internet Speed
    1 Gb/s Download and 35 Mb/s Upload
    Browser
    Internet Explorer 11
    Antivirus
    Malwarebyte Anti-Malware Premium
    Other Info
    Logitech Z625 speaker system,
    Logitech BRIO 4K Pro webcam,
    HP Color LaserJet Pro MFP M477fdn,
    Linksys EA9500 router,
    Arris SB8200 cable modem,
    APC SMART-UPS RT 1000 XL - SURT1000XLI,
    Lumia 1520 phone

SimplyShane

Member
Member
You could try, but I wouldn't think "Secure Boot" would interfere with the graphics card?

If able, see if resetting your UEFI settings back to default may help.

You might also try a different connection on the card and/or monitor.

I do notice that the specs for your Dell Inspiron 660 says it only has a 300 watt PSU by default, and the SAPPHIRE HD 6570 recommends a 400 watt PSU. This could be something to look at as well.

I have tried setting my UEFI settings back to factory defaults: No success.
I have tried using VGA input instead of DVI: No success.

As for the power supply issue: I have used the Sapphire HD 6570 inside of a Lenovo m58, which has a 280 Watt power supply, and it worked perfectly.


Thus far, it remains a mystery as to why I can not boot from UEFI. However, I do sincerely thank you for trying to assist me.
 

My Computer

System One

  • OS
    Windows 8 64-bit Home Edition

SimplyShane

Member
Member
Does this help anyone?

Does-Not-Boot.jpg

Boots-Properly.jpg

Error-Message.jpg
 

My Computer

System One

  • OS
    Windows 8 64-bit Home Edition

Brink

Administrator
Administrator
mvp
Ah, I see now.

"Boot Mode" is what determines if you use "UEFI" or "Legacy BIOS" instead.

OPROM (Option ROM) is the firmware on adapter cards (ex: graphics card) that control bootable peripherals. The system BIOS interrogates the option ROMs to determine which devices can be booted. You would want to leave this set to "Load Legacy OPROM" for your graphics card to work since it doesn't support the UEFI driver.
 

My Computer

System One

  • OS
    64-bit Windows 10
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Custom self built
    CPU
    Intel i7-8700K OC'd to 5 GHz
    Motherboard
    ASUS ROG Maximus XI Formula Z390
    Memory
    16 GB (8GBx2) G.SKILL TridentZ DDR4 3200 MHz
    Graphics Card(s)
    ASUS ROG-STRIX-GTX1080TI-O11G-GAMING
    Sound Card
    Integrated Digital Audio (S/PDIF)
    Monitor(s) Displays
    2 x Samsung Odyssey G7 27"
    Screen Resolution
    2560x1440
    Hard Drives
    1TB Samsung 970 EVO Plus M.2,
    250GB Samsung 960 EVO M.2,
    6TB WD Black WD6001FZWX
    8TB WD MyCloudEX2Ultra NAS
    PSU
    OCZ Series Gold OCZZ1000M 1000W
    Case
    Thermaltake Core P3
    Cooling
    Corsair Hydro H115i
    Keyboard
    Logitech wireless K800
    Mouse
    Logitech MX Master 3
    Internet Speed
    1 Gb/s Download and 35 Mb/s Upload
    Browser
    Internet Explorer 11
    Antivirus
    Malwarebyte Anti-Malware Premium
    Other Info
    Logitech Z625 speaker system,
    Logitech BRIO 4K Pro webcam,
    HP Color LaserJet Pro MFP M477fdn,
    Linksys EA9500 router,
    Arris SB8200 cable modem,
    APC SMART-UPS RT 1000 XL - SURT1000XLI,
    Lumia 1520 phone

SimplyShane

Member
Member
Ah, I see now.

"Boot Mode" is what determines if you use "UEFI" or "Legacy BIOS" instead.

OPROM (Option ROM) is the firmware on adapter cards (ex: graphics card) that control bootable peripherals. The system BIOS interrogates the option ROMs to determine which devices can be booted. You would want to leave this set to "Load Legacy OPROM" for your graphics card to work since it doesn't support the UEFI driver.
---------------------------------
Two Questions for You:

1.
Is it possible for my manufacturer, Sapphire, to support UEFI firmware in the future? Or will this card always be incompatible?

2. If the card can eventually be converted over to UEFI firmware, or if I simply purchase another card that supports UEFI, will I have to reinstall Windows 8? As long as the boot mood is set to "UEFI," I'm pretty certain that I could just simply switch over to SecureBoot and disable "Legacy OPROM" without problems.

Right?
 

My Computer

System One

  • OS
    Windows 8 64-bit Home Edition

Brink

Administrator
Administrator
mvp
Most likely not with a graphics card. It either compatible or not.

You'll have to find a graphics card that is UEFI GOP compatible, but I'm not aware of any available yet. :(

If one comes out, then you could just replace it like any other graphics card, except you'll be able to disable "Load Legacy OPROM".

You should be able to use "Secure Boot" now if you like.
 

My Computer

System One

  • OS
    64-bit Windows 10
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Custom self built
    CPU
    Intel i7-8700K OC'd to 5 GHz
    Motherboard
    ASUS ROG Maximus XI Formula Z390
    Memory
    16 GB (8GBx2) G.SKILL TridentZ DDR4 3200 MHz
    Graphics Card(s)
    ASUS ROG-STRIX-GTX1080TI-O11G-GAMING
    Sound Card
    Integrated Digital Audio (S/PDIF)
    Monitor(s) Displays
    2 x Samsung Odyssey G7 27"
    Screen Resolution
    2560x1440
    Hard Drives
    1TB Samsung 970 EVO Plus M.2,
    250GB Samsung 960 EVO M.2,
    6TB WD Black WD6001FZWX
    8TB WD MyCloudEX2Ultra NAS
    PSU
    OCZ Series Gold OCZZ1000M 1000W
    Case
    Thermaltake Core P3
    Cooling
    Corsair Hydro H115i
    Keyboard
    Logitech wireless K800
    Mouse
    Logitech MX Master 3
    Internet Speed
    1 Gb/s Download and 35 Mb/s Upload
    Browser
    Internet Explorer 11
    Antivirus
    Malwarebyte Anti-Malware Premium
    Other Info
    Logitech Z625 speaker system,
    Logitech BRIO 4K Pro webcam,
    HP Color LaserJet Pro MFP M477fdn,
    Linksys EA9500 router,
    Arris SB8200 cable modem,
    APC SMART-UPS RT 1000 XL - SURT1000XLI,
    Lumia 1520 phone

SimplyShane

Member
Member
Most likely not with a graphics card. It either compatible or not.

You'll have to find a graphics card that is UEFI GOP compatible, but I'm not aware of any available yet. :(

If one comes out, then you could just replace it like any other graphics card, except you'll be able to disable "Load Legacy OPROM".

You should be able to use "Secure Boot" now if you like.

Before I respond, I just want to thank you once again for trying to help me. I really do appreciate it.
--------------

Now, to be clear, you are saying that I would NOT have to install Windows 8 again given the settings I have now. Correct? I could, in the future, install a new card or (theoretically) update the same card I have right now with UEFI specification, without any need for a wipe...Right?

(By the way, it seems there *are* a few UEFI GOP compatible cards out right now, but you have to contact the manufacturer directly in order to receive the correct VBIOS/firmware update. Example here: Windows 8 booting - UEFI GOP not supported?)
 

My Computer

System One

  • OS
    Windows 8 64-bit Home Edition

SimplyShane

Member
Member
Also, just to make sure I have left no stone unturned, I will ask: If i installed Windows 8 with the *boot mode* on Legacy: Then I would indeed have to reinstall, correct?
 

My Computer

System One

  • OS
    Windows 8 64-bit Home Edition

Brink

Administrator
Administrator
mvp

My Computer

System One

  • OS
    64-bit Windows 10
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Custom self built
    CPU
    Intel i7-8700K OC'd to 5 GHz
    Motherboard
    ASUS ROG Maximus XI Formula Z390
    Memory
    16 GB (8GBx2) G.SKILL TridentZ DDR4 3200 MHz
    Graphics Card(s)
    ASUS ROG-STRIX-GTX1080TI-O11G-GAMING
    Sound Card
    Integrated Digital Audio (S/PDIF)
    Monitor(s) Displays
    2 x Samsung Odyssey G7 27"
    Screen Resolution
    2560x1440
    Hard Drives
    1TB Samsung 970 EVO Plus M.2,
    250GB Samsung 960 EVO M.2,
    6TB WD Black WD6001FZWX
    8TB WD MyCloudEX2Ultra NAS
    PSU
    OCZ Series Gold OCZZ1000M 1000W
    Case
    Thermaltake Core P3
    Cooling
    Corsair Hydro H115i
    Keyboard
    Logitech wireless K800
    Mouse
    Logitech MX Master 3
    Internet Speed
    1 Gb/s Download and 35 Mb/s Upload
    Browser
    Internet Explorer 11
    Antivirus
    Malwarebyte Anti-Malware Premium
    Other Info
    Logitech Z625 speaker system,
    Logitech BRIO 4K Pro webcam,
    HP Color LaserJet Pro MFP M477fdn,
    Linksys EA9500 router,
    Arris SB8200 cable modem,
    APC SMART-UPS RT 1000 XL - SURT1000XLI,
    Lumia 1520 phone

SimplyShane

Member
Member
Last edited:

My Computer

System One

  • OS
    Windows 8 64-bit Home Edition

Brink

Administrator
Administrator
mvp
Personally, I would just wait until you get a graphics card that supports UEFI GOP first before installing Windows 8 under UEFI mode unless you just wanted to. I don't think there's going to be any available soon.

I suppose that depends on if the motherboard supports have it disabled while in "Legacy" boot mode, but I wouldn't think so.
 

My Computer

System One

  • OS
    64-bit Windows 10
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Custom self built
    CPU
    Intel i7-8700K OC'd to 5 GHz
    Motherboard
    ASUS ROG Maximus XI Formula Z390
    Memory
    16 GB (8GBx2) G.SKILL TridentZ DDR4 3200 MHz
    Graphics Card(s)
    ASUS ROG-STRIX-GTX1080TI-O11G-GAMING
    Sound Card
    Integrated Digital Audio (S/PDIF)
    Monitor(s) Displays
    2 x Samsung Odyssey G7 27"
    Screen Resolution
    2560x1440
    Hard Drives
    1TB Samsung 970 EVO Plus M.2,
    250GB Samsung 960 EVO M.2,
    6TB WD Black WD6001FZWX
    8TB WD MyCloudEX2Ultra NAS
    PSU
    OCZ Series Gold OCZZ1000M 1000W
    Case
    Thermaltake Core P3
    Cooling
    Corsair Hydro H115i
    Keyboard
    Logitech wireless K800
    Mouse
    Logitech MX Master 3
    Internet Speed
    1 Gb/s Download and 35 Mb/s Upload
    Browser
    Internet Explorer 11
    Antivirus
    Malwarebyte Anti-Malware Premium
    Other Info
    Logitech Z625 speaker system,
    Logitech BRIO 4K Pro webcam,
    HP Color LaserJet Pro MFP M477fdn,
    Linksys EA9500 router,
    Arris SB8200 cable modem,
    APC SMART-UPS RT 1000 XL - SURT1000XLI,
    Lumia 1520 phone

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