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Solved My speakers only work when the headphones are plugged in


#1
Good morning.

I am running Windows 8.1 with 8gb of ram, Time Warner internet at 50mbps (speed tested before I posted). 2gb video Nvidia card. Using on board sound (no extra sound card)

Last night, I could only get sound on my speakers whenever I plugged in my headphones. Today, none of my videos will play (Netffix, YouTube, MP3's on Windows Media Player).

When I check my sound settings , the headphones and speakers are constantly switching back and forth as the default device, even when the headphones are not plugged in.

I updated Flash Player and ran virus scans from both of my anti virus programs (MalwareBytes and AVG 2015). I updated all of my drivers that I could (none needed updating).

Any idea how I can fix this? I'm out of ideas.

Thanks everyone!
 

My Computer

System One

  • OS
    Windows 8.1 64 Bit
    Computer type
    PC/Desktop
    CPU
    Intel Core i7 960 3.20 GHz
    Memory
    8GB of RAM
    Graphics Card(s)
    NVIDIA GeForce GTX 760
    Monitor(s) Displays
    Dual display
    Hard Drives
    1 Solid State 128gb, 1 SATA 1TB
    Internet Speed
    50mbps Time Warner
    Browser
    Firefox/Chrome
    Antivirus
    Malwarebytes/AVG 2015

Cliff S

Missing my GIF avatars:(
Pro User
Bamberg Germany

Posts
2,392
#2
Have you tried the Troubleshooter in Control Panel?
 

My Computer

System One

  • OS
    Windows 8.1 Update Pro in Hyper-V/Windows 10 Pro 64 bit
    Computer type
    PC/Desktop
    System Manufacturer/Model Number
    Cliff's Black & Blue Wonder
    CPU
    Intel Core i9-9900K
    Motherboard
    ASUS ROG Maximus X Hero
    Memory
    32 GB Quad Kit, G.Skill Trident Z RGB Series schwarz, DDR4-3866, 18-19-19-39-2T
    Graphics Card(s)
    ZOTAC GAMING GeForce RTX 2080 Ti AMP! Extreme Edition
    Sound Card
    (1) HD Webcam C270 (2) NVIDIA High Definition Audio (3) Realtek High Definition Audio
    Monitor(s) Displays
    BenQ BL2711U(4K) and a hp 27vx(1080p)
    Screen Resolution
    1920 x 1080 x 32 bits (4294967296 colors) @ 60 Hz
    Hard Drives
    C: Samsung 960 EVO NVMe M.2 SSD
    E: & O: Libraries & OneDrive-> Samsung 850 EVO 1TB
    D: Hyper-V VM's -> Samsung PM951 Client M.2 512Gb SSD
    G: System Images -> HDD Seagate Barracuda 2TB
    PSU
    Corsair HX1000i High Performance ATX Power Supply 80+ Platinum
    Case
    hanteks Enthoo Pro TG
    Cooling
    Thermaltake Floe Riing RGB TT Premium-Edition 360mm and 3 Corsair blue LED fans
    Keyboard
    Trust GTX THURA
    Mouse
    Trust GTX 148
    Internet Speed
    25+/5+ (+usually faster)
    Browser
    Edge; Chrome; IE11
    Antivirus
    Windows Defender of course & Malwarebytes Anti-Exploit as a
    Other Info
    Router: FRITZ!Box 7490
    Sound system: Philips Soundbar HTL2160 w/subwoofer
#3
Yes I did. It made my speakers default, but I still have the same problem with Nefflix, Youtube, etc.
 

My Computer

System One

  • OS
    Windows 8.1 64 Bit
    Computer type
    PC/Desktop
    CPU
    Intel Core i7 960 3.20 GHz
    Memory
    8GB of RAM
    Graphics Card(s)
    NVIDIA GeForce GTX 760
    Monitor(s) Displays
    Dual display
    Hard Drives
    1 Solid State 128gb, 1 SATA 1TB
    Internet Speed
    50mbps Time Warner
    Browser
    Firefox/Chrome
    Antivirus
    Malwarebytes/AVG 2015
#4
Update after I restarted

Actually.

After I ran the trouble shooter and it made my speakers default, it still would not work so I restarted my computer.

After I restarted, my MP3 audio plays just fine and I no longer need to have my headphones plugged in to hear my speakers (thank you!). But my Netflix and my Youtube play incredibly choppy. Any other advice?
 

My Computer

System One

  • OS
    Windows 8.1 64 Bit
    Computer type
    PC/Desktop
    CPU
    Intel Core i7 960 3.20 GHz
    Memory
    8GB of RAM
    Graphics Card(s)
    NVIDIA GeForce GTX 760
    Monitor(s) Displays
    Dual display
    Hard Drives
    1 Solid State 128gb, 1 SATA 1TB
    Internet Speed
    50mbps Time Warner
    Browser
    Firefox/Chrome
    Antivirus
    Malwarebytes/AVG 2015

Cliff S

Missing my GIF avatars:(
Pro User
Bamberg Germany

Posts
2,392
#5
What media player are you using? Windows Media Player(WMP)? Or something else like Audacious, iTunes, VLC...etc. Maybe it's a codec problem and try a different player. Did this problem just start after an update, you could try uninstalling/rollback the update and see if the problem persist.
 

My Computer

System One

  • OS
    Windows 8.1 Update Pro in Hyper-V/Windows 10 Pro 64 bit
    Computer type
    PC/Desktop
    System Manufacturer/Model Number
    Cliff's Black & Blue Wonder
    CPU
    Intel Core i9-9900K
    Motherboard
    ASUS ROG Maximus X Hero
    Memory
    32 GB Quad Kit, G.Skill Trident Z RGB Series schwarz, DDR4-3866, 18-19-19-39-2T
    Graphics Card(s)
    ZOTAC GAMING GeForce RTX 2080 Ti AMP! Extreme Edition
    Sound Card
    (1) HD Webcam C270 (2) NVIDIA High Definition Audio (3) Realtek High Definition Audio
    Monitor(s) Displays
    BenQ BL2711U(4K) and a hp 27vx(1080p)
    Screen Resolution
    1920 x 1080 x 32 bits (4294967296 colors) @ 60 Hz
    Hard Drives
    C: Samsung 960 EVO NVMe M.2 SSD
    E: & O: Libraries & OneDrive-> Samsung 850 EVO 1TB
    D: Hyper-V VM's -> Samsung PM951 Client M.2 512Gb SSD
    G: System Images -> HDD Seagate Barracuda 2TB
    PSU
    Corsair HX1000i High Performance ATX Power Supply 80+ Platinum
    Case
    hanteks Enthoo Pro TG
    Cooling
    Thermaltake Floe Riing RGB TT Premium-Edition 360mm and 3 Corsair blue LED fans
    Keyboard
    Trust GTX THURA
    Mouse
    Trust GTX 148
    Internet Speed
    25+/5+ (+usually faster)
    Browser
    Edge; Chrome; IE11
    Antivirus
    Windows Defender of course & Malwarebytes Anti-Exploit as a
    Other Info
    Router: FRITZ!Box 7490
    Sound system: Philips Soundbar HTL2160 w/subwoofer
#6
I use Windows media player...but very rarely. I only used it today to test the sound when my Netflix went out. I use Chrome and Firefox. Netflix and YT run choppy on Chrome, but they now run perfectly on Firefox. So now it may be something Chrome related. I'll take a peek at my Chrome plug ins and version and see what's what. In the meantime, thanks so much for your help! :)
 

My Computer

System One

  • OS
    Windows 8.1 64 Bit
    Computer type
    PC/Desktop
    CPU
    Intel Core i7 960 3.20 GHz
    Memory
    8GB of RAM
    Graphics Card(s)
    NVIDIA GeForce GTX 760
    Monitor(s) Displays
    Dual display
    Hard Drives
    1 Solid State 128gb, 1 SATA 1TB
    Internet Speed
    50mbps Time Warner
    Browser
    Firefox/Chrome
    Antivirus
    Malwarebytes/AVG 2015

Cliff S

Missing my GIF avatars:(
Pro User
Bamberg Germany

Posts
2,392
#7
You're welcome. I hope you get the rest worked out. Also by the way welcome to EightForums:D
 

My Computer

System One

  • OS
    Windows 8.1 Update Pro in Hyper-V/Windows 10 Pro 64 bit
    Computer type
    PC/Desktop
    System Manufacturer/Model Number
    Cliff's Black & Blue Wonder
    CPU
    Intel Core i9-9900K
    Motherboard
    ASUS ROG Maximus X Hero
    Memory
    32 GB Quad Kit, G.Skill Trident Z RGB Series schwarz, DDR4-3866, 18-19-19-39-2T
    Graphics Card(s)
    ZOTAC GAMING GeForce RTX 2080 Ti AMP! Extreme Edition
    Sound Card
    (1) HD Webcam C270 (2) NVIDIA High Definition Audio (3) Realtek High Definition Audio
    Monitor(s) Displays
    BenQ BL2711U(4K) and a hp 27vx(1080p)
    Screen Resolution
    1920 x 1080 x 32 bits (4294967296 colors) @ 60 Hz
    Hard Drives
    C: Samsung 960 EVO NVMe M.2 SSD
    E: & O: Libraries & OneDrive-> Samsung 850 EVO 1TB
    D: Hyper-V VM's -> Samsung PM951 Client M.2 512Gb SSD
    G: System Images -> HDD Seagate Barracuda 2TB
    PSU
    Corsair HX1000i High Performance ATX Power Supply 80+ Platinum
    Case
    hanteks Enthoo Pro TG
    Cooling
    Thermaltake Floe Riing RGB TT Premium-Edition 360mm and 3 Corsair blue LED fans
    Keyboard
    Trust GTX THURA
    Mouse
    Trust GTX 148
    Internet Speed
    25+/5+ (+usually faster)
    Browser
    Edge; Chrome; IE11
    Antivirus
    Windows Defender of course & Malwarebytes Anti-Exploit as a
    Other Info
    Router: FRITZ!Box 7490
    Sound system: Philips Soundbar HTL2160 w/subwoofer
#8
Thanks :)
 

My Computer

System One

  • OS
    Windows 8.1 64 Bit
    Computer type
    PC/Desktop
    CPU
    Intel Core i7 960 3.20 GHz
    Memory
    8GB of RAM
    Graphics Card(s)
    NVIDIA GeForce GTX 760
    Monitor(s) Displays
    Dual display
    Hard Drives
    1 Solid State 128gb, 1 SATA 1TB
    Internet Speed
    50mbps Time Warner
    Browser
    Firefox/Chrome
    Antivirus
    Malwarebytes/AVG 2015