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Solved My experience with Acronis True Image

jacksparrow

Member
Member
Before you decide to put your trust in Acronis, please read this. I used Acronis for the last two years, made many backups (system images) but never had a chance to test its recovery/restore feature until now. Recently, I messed up with my system configurations and didn't like the way windows looked afterwards. So, I decided to restore my system using Acronis System Backup. Acronis asked me to confirm, I did and the PC went into restarting mode. After some time the screen was totally blank and nothing happened for like 3 hours. I disconnect my external HDD (the drive which had Acronis .tib files) and shutdown my PC (press n hold start button). When I started it back, Lo and Behold, the great Acronis had restored nothing and my PC was in the same state. Repeated the same process again and again with the same results. I contacted Acronis and as per their suggestion I let Acronis modify my MBR (A SERIOUS MISTAKE).........Once I shutdown, my Windows didn't boot again at all. In short, Acronis had messed up my system. (Keep in mind that my pc was in full normal working condition and I only wanted to restore because I didn't like some visual enhancements I had made)........ Luckily, I had made a System Image backup using Windows native Recovery Feature (I never truly trusted Acronis)......and I must say Windows native System Image Backup saved my rear. It restored everything, without any errors or glitch and my PC was back again to a normal state......Not only Acronis failed to restore the backup but it also messed up the system and made it unbootable and if I had not made a backup using windows recovery feature, I would have been in a big big mess. As if this achievement of Acronis was lacking something, later Acronis failed to Identify its own validated backups..........My advise to everyone who is going to rely on this is PLEASE BEWARE.........All that glitters is not Gold....
 

My Computer

System One

  • OS
    Windows 8
    Computer type
    Laptop
    Memory
    2GB
    Hard Drives
    Toshiba 1TB
    Mouse
    Microsoft
    Internet Speed
    5mbps
    Browser
    Firefox
    Antivirus
    Avira

fireberd

Beach Observer
VIP Member
Pro User
I used to use Acronis True Image. Acronis failed me twice on doing restores and it never got a 3rd chance. I've switched to Macrium Reflect (paid version) and no problems (after 3 years).
 

My Computer

System One

  • OS
    Win 10
    Name
    Jack Stoner
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Home Built
    CPU
    i7 6700K
    Motherboard
    ASUS ROG Maximus VIII Hero
    Memory
    16 Gb G Skill TridentZ DDR4 3400
    Graphics Card(s)
    Intel (i7 CPU)
    Sound Card
    RealTek Integrated
    Monitor(s) Displays
    27" Dell SE2717HR
    Screen Resolution
    1920X1080
    Hard Drives
    500GB Samsung 850 SSD, 3TB for backups
    PSU
    EVGA Supernova 750 G2
    Occupation
    Retired
    Case
    BeQuiet Silent Base 600
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    Deepcool Captain 120EX
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    Microsoft Wireless
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    Internet Speed
    Cable - 100MB Downlink
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    Edge/Firefox
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    Other Info
    Sonar Platinum 64 bit recording studio software with MOTU 896Mk3 Hybrid recording interface unit.
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    us florida

jacksparrow

Member
Member
I have started using Aomei Backupper now, but still wont trust any third party backup tool untill it has proven its worth. As a safe side I always make a backup with Windows own Recovery Feature. So far that's the only thing that has worked for me, flawlessly.
 

My Computer

System One

  • OS
    Windows 8
    Computer type
    Laptop
    Memory
    2GB
    Hard Drives
    Toshiba 1TB
    Mouse
    Microsoft
    Internet Speed
    5mbps
    Browser
    Firefox
    Antivirus
    Avira

Clintlgm

Active Member
Pro User
I used to use Acronis True Image. Acronis failed me twice on doing restores and it never got a 3rd chance. I've switched to Macrium Reflect (paid version) and no problems (after 3 years).

:ditto:
 

My Computer

System One

  • OS
    Windows 8.1 Pro MC
    Name
    Clinton J Wright
    Computer type
    Laptop
    System Manufacturer/Model
    Asus G75VW / Z97 Pro
    CPU
    Intel Core i7-3610QM / I7-4790K
    Motherboard
    Z97 Pro
    Memory
    16 GB Hyundai HTM315156CFR8C-PB PC3-12800
    Graphics Card(s)
    nVIDIA GeForce GTX 670M (GF114M)
    Sound Card
    VIA 6.0.10.1600
    Screen Resolution
    1080
    Hard Drives
    Samsung 850 Pro 256, Samsung 850 Pro 1TB
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    Internet Speed
    30 down 3 up
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    Explorer 11
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    NIS and Malwarebytes
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Steve C

Member
Power User

My Computer

System One

  • OS
    Windows 8.1 64 bit
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Home Build
    CPU
    Intel i3570K
    Motherboard
    Gigabyte GA-77X-UD5H
    Memory
    16 GB
    Graphics Card(s)
    Sapphire R9 280X Toxic
    Sound Card
    Realtek on motherboard
    Monitor(s) Displays
    Viewsonic VP2770
    Screen Resolution
    2560 x 1440
    Hard Drives
    Intel 520 180GB SSD
    Seagate 2T HDD
    Seagate external 1T USB HDD
    PSU
    XFX 850W
    Case
    Nanoxia Deep Silence 1
    Cooling
    Noctua NH-D14
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    Microsoft
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    Microsoft
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    50Mbps
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    Chrome
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    uk yorkshire

jacksparrow

Member
Member
Having uninstalled Acronis, I experimented on Aomei Backupper (free edition). I created system image backup with it and then deliberately made some changes to the PC (to check its restore function). Aomei, just like Acronis asked for the confirmation and then went into restarting mode. Unlike Acronis, the utility did show up upon restart and begun its system restore process. It finished everything successfully and then shutdown. I thought "wow, this program is awesome" BUT, when I started the laptop, I was welcomed by a BSOD. In short AOMEI had corrupted literally everything including the recovery partition. In order to get back to my PC, I had to boot using Windows Repair Disk and Restore the System Image. I just fail to understand that why these software companies try to give us fake assurance when all they can deliver is nothing but bullshit? Imagine a user who relies on these crapwares...........I request all the users to share their "Recovery Experiences" in this thread. It will be really helpful to all.
 

My Computer

System One

  • OS
    Windows 8
    Computer type
    Laptop
    Memory
    2GB
    Hard Drives
    Toshiba 1TB
    Mouse
    Microsoft
    Internet Speed
    5mbps
    Browser
    Firefox
    Antivirus
    Avira

Steve C

Member
Power User
Having uninstalled Acronis, I experimented on Aomei Backupper (free edition). I created system image backup with it and then deliberately made some changes to the PC (to check its restore function). Aomei, just like Acronis asked for the confirmation and then went into restarting mode. Unlike Acronis, the utility did show up upon restart and begun its system restore process. It finished everything successfully and then shutdown. I thought "wow, this program is awesome" BUT, when I started the laptop, I was welcomed by a BSOD. In short AOMEI had corrupted literally everything including the recovery partition. In order to get back to my PC, I had to boot using Windows Repair Disk and Restore the System Image. I just fail to understand that why these software companies try to give us fake assurance when all they can deliver is nothing but bullshit? Imagine a user who relies on these crapwares...........I request all the users to share their "Recovery Experiences" in this thread. It will be really helpful to all.
You might have a better experience with Macrium Reflect:) You could also try creating a custom refresh image.
 

My Computer

System One

  • OS
    Windows 8.1 64 bit
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Home Build
    CPU
    Intel i3570K
    Motherboard
    Gigabyte GA-77X-UD5H
    Memory
    16 GB
    Graphics Card(s)
    Sapphire R9 280X Toxic
    Sound Card
    Realtek on motherboard
    Monitor(s) Displays
    Viewsonic VP2770
    Screen Resolution
    2560 x 1440
    Hard Drives
    Intel 520 180GB SSD
    Seagate 2T HDD
    Seagate external 1T USB HDD
    PSU
    XFX 850W
    Case
    Nanoxia Deep Silence 1
    Cooling
    Noctua NH-D14
    Keyboard
    Microsoft
    Mouse
    Microsoft
    Internet Speed
    50Mbps
    Browser
    Chrome
    Country Flag
    UK
    State/Region Flag
    uk yorkshire

fireberd

Beach Observer
VIP Member
Pro User
When I uninstalled Acronis (even using the clean up utility) there were over 100 registry entries left over. I had to manually edit the registry to remove all traces of Acronis.
 

My Computer

System One

  • OS
    Win 10
    Name
    Jack Stoner
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Home Built
    CPU
    i7 6700K
    Motherboard
    ASUS ROG Maximus VIII Hero
    Memory
    16 Gb G Skill TridentZ DDR4 3400
    Graphics Card(s)
    Intel (i7 CPU)
    Sound Card
    RealTek Integrated
    Monitor(s) Displays
    27" Dell SE2717HR
    Screen Resolution
    1920X1080
    Hard Drives
    500GB Samsung 850 SSD, 3TB for backups
    PSU
    EVGA Supernova 750 G2
    Occupation
    Retired
    Case
    BeQuiet Silent Base 600
    Cooling
    Deepcool Captain 120EX
    Keyboard
    Microsoft Wireless
    Mouse
    Logitech wireless
    Internet Speed
    Cable - 100MB Downlink
    Browser
    Edge/Firefox
    Antivirus
    Microsoft
    Other Info
    Sonar Platinum 64 bit recording studio software with MOTU 896Mk3 Hybrid recording interface unit.
    Country Flag
    USA
    State/Region Flag
    us florida

Steve C

Member
Power User
When I uninstalled Acronis (even using the clean up utility) there were over 100 registry entries left over. I had to manually edit the registry to remove all traces of Acronis.
Yes, Acronis software engineering is poor
 

My Computer

System One

  • OS
    Windows 8.1 64 bit
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Home Build
    CPU
    Intel i3570K
    Motherboard
    Gigabyte GA-77X-UD5H
    Memory
    16 GB
    Graphics Card(s)
    Sapphire R9 280X Toxic
    Sound Card
    Realtek on motherboard
    Monitor(s) Displays
    Viewsonic VP2770
    Screen Resolution
    2560 x 1440
    Hard Drives
    Intel 520 180GB SSD
    Seagate 2T HDD
    Seagate external 1T USB HDD
    PSU
    XFX 850W
    Case
    Nanoxia Deep Silence 1
    Cooling
    Noctua NH-D14
    Keyboard
    Microsoft
    Mouse
    Microsoft
    Internet Speed
    50Mbps
    Browser
    Chrome
    Country Flag
    UK
    State/Region Flag
    uk yorkshire

cbwilsha

Member
Member
"Yes, Acronis software engineering is poor."

Understatement of the year!
 

My Computer

System One

  • OS
    windows 8.1
    Name
    C. B. Shahan
    Computer type
    Laptop
    System Manufacturer/Model
    Toshiba Satellite C75D-B7260
    Occupation
    retired
    Country Flag
    USA
    State/Region Flag
    us texas

RolandJS

Member
Member
I have been using Acronis True Image for some time now, so far, very little trouble [for now]. I've been using Macrium Reflect Pro more and more often recently, here too, very little trouble! I just recently added Image for Windows to my backup routine on one of the two laptops. The restores of OS partitions from all three have succeeded -- as long as the hardware is spot on, as long as the software OPs is spot on. I decided to stop updating after ATI 2016 [the one w/o Cloud].
 

My Computer

System One

  • OS
    Windows 7 Pro 64bit [MS blue-disk set]
    Computer type
    PC/Desktop
    System Manufacturer/Model
    2 Acers & 1 Antec[?]
    CPU
    i7 in 2 Acers, i5 in desktop
    Motherboard
    Desktop w/Gigabyte
    Memory
    Two w/16GB, 1 w/8GB
    Graphics Card(s)
    Laptops GameWorthy; Desktop maybe GameWorthy
    Monitor(s) Displays
    flatscreens; 2 are BluRay worthy
    Screen Resolution
    1368x768; 1600x900
    Hard Drives
    1TB internals; 2 ext usb WD 1TB HDs
    PSU
    what's PSU?
    Occupation
    Substitute Teacher for AISD, RRISD & GISD
    Cooling
    Regular plus external fans
    Keyboard
    desktio w/PS2
    Mouse
    desktop w/PS2
    Internet Speed
    DSL middle level [160?]
    Browser
    from Netscape 0.9 to FF 36
    Antivirus
    well-balanced, well-configured mult-layered defense is best
    Other Info
    From MS-DOS 3.3, MS-DOS 6.22, from Windows 3.1 to WFW 3.11 to Windows 95-98SE, now to Windows 7 Pro.
    Security for now: Windows 7 Firewall, Emsisoft AM, MSE [scan-only], SpywareBlaster, Ruiware/BillP combine
    Country Flag
    USA

jacksparrow

Member
Member
Glad to hear that ATI is working for you. I haven't tried Macrium Reflect yet. Will try it out and post feedback.
 

My Computer

System One

  • OS
    Windows 8
    Computer type
    Laptop
    Memory
    2GB
    Hard Drives
    Toshiba 1TB
    Mouse
    Microsoft
    Internet Speed
    5mbps
    Browser
    Firefox
    Antivirus
    Avira

RolandJS

Member
Member
...Acronis software engineering is poor
I have a hard navigating the new menus, takes me awhile to get to where I want to be.
 

My Computer

System One

  • OS
    Windows 7 Pro 64bit [MS blue-disk set]
    Computer type
    PC/Desktop
    System Manufacturer/Model
    2 Acers & 1 Antec[?]
    CPU
    i7 in 2 Acers, i5 in desktop
    Motherboard
    Desktop w/Gigabyte
    Memory
    Two w/16GB, 1 w/8GB
    Graphics Card(s)
    Laptops GameWorthy; Desktop maybe GameWorthy
    Monitor(s) Displays
    flatscreens; 2 are BluRay worthy
    Screen Resolution
    1368x768; 1600x900
    Hard Drives
    1TB internals; 2 ext usb WD 1TB HDs
    PSU
    what's PSU?
    Occupation
    Substitute Teacher for AISD, RRISD & GISD
    Cooling
    Regular plus external fans
    Keyboard
    desktio w/PS2
    Mouse
    desktop w/PS2
    Internet Speed
    DSL middle level [160?]
    Browser
    from Netscape 0.9 to FF 36
    Antivirus
    well-balanced, well-configured mult-layered defense is best
    Other Info
    From MS-DOS 3.3, MS-DOS 6.22, from Windows 3.1 to WFW 3.11 to Windows 95-98SE, now to Windows 7 Pro.
    Security for now: Windows 7 Firewall, Emsisoft AM, MSE [scan-only], SpywareBlaster, Ruiware/BillP combine
    Country Flag
    USA

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