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Multiple W8 Update failures - TroubleShooter no help


TheAncient

Senior Citizen
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Posts
26
#1
When trying to use Windows Update on a Windows 8 Pro - 64 machine, I am encountering a number of errors: 6 Updates just will not install:
KB2835364 - Error 80070003 - and, on one attempt Error 80070007
KB2856373 - Error 80070026 - and, on one attempt Error 80070007
KB2822241 - Error 80070002
KB2845533 - Error 80070026
KB2781197 - Error 80070026
KB2876415 - Error 80070002

I ran the Update Trouble Shooter, which supposedly fixed certain issues but when I re-started and re-ran the update, I had the same results (or lack of them)

Does anyone have any ideas how to resolve this problem?

Thank You!
 

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TheAncient

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#3
DISM found no corruption

@Your2Cents:
Thanks for your quick reply!
I had already run
Dism /Online /Cleanup-Image /CheckHealth
Dism /Online /Cleanup-Image /ScanHealth
Dism /Online /Cleanup-Image /RestoreHealth

In an elevated command prompt but DISM found "No component Store Corruption"
Any other ideas?
 

My Computer

System One

  • OS
    2 x W7-64, W81-64, W10-64, 2 x NAS (Samba), and a partridge in a pear tree
    Computer type
    PC/Desktop
    System Manufacturer/Model
    me / Lots of them
    CPU
    You really should make allowances for multiple systems
    Motherboard
    A different one for each computer
    Memory
    I forgot
    Graphics Card(s)
    Yup: got some of those
    Sound Card
    I hear noooothing (Sgt Schultz)

my2cents

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#4
Did you run sfc /scannow first and were there any errors from that? If so, then you would run:

Dism /Online /Cleanup-Image /RestoreHealth

You could skip the first 3...
 

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TheAncient

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#5
SFC /scannow solved the problem

System File Checker did the trick:
Ran sfc /scannow which repaired "something"
Re-booted
Ran Windows Update again and all is well.

(When I re-started, I got a prompt asking which Windows Installation I wanted to use: "Windows 8" or "Windows".
Err - I only have the one Windows 8 installation - where did it find another one?
But that's another topic for another day)

Thanks a lot for your help!
Suggest you change your nick to "2Bucks"
 

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    me / Lots of them
    CPU
    You really should make allowances for multiple systems
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    A different one for each computer
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    Yup: got some of those
    Sound Card
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my2cents

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#6
That's wonderful news! Glad you got it fixed! Thanks for the acknowledgement too!
 

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    Intel G2020
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    ASRock B75M-DGS R2.0
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    8GBs @ 1333 MHz
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    Samsung 840 EVO
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    400w
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TheAncient

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#7
Turns out I spoke too soon: Only three of the six updates installed correctly.
I re-ran the sfc and DISM with the restorehealth parameter - all appeared to be clean
Rebooted, Ran Windows Update, KB2781197, KB2845533, KB2856373 are still offered.
Tried to install the first one (KB2781197) by itself: It failed with Error 80070026
grrrrr!
 

My Computer

System One

  • OS
    2 x W7-64, W81-64, W10-64, 2 x NAS (Samba), and a partridge in a pear tree
    Computer type
    PC/Desktop
    System Manufacturer/Model
    me / Lots of them
    CPU
    You really should make allowances for multiple systems
    Motherboard
    A different one for each computer
    Memory
    I forgot
    Graphics Card(s)
    Yup: got some of those
    Sound Card
    I hear noooothing (Sgt Schultz)

topgundcp

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#8

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TheAncient

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#9
Symbolic Link could be the culprit

I found a post at KB2856373 update failing with error 80070026 - Microsoft Community
This posts deals with the exact same problem I have: KB2856373 fails with Error 80070026 (I haven't checked the remaining 2 updates ).
In the last post of that thread, the original poster notes that he may have found the cause:
"My primary hard drive is a 120 GB SSD, as a result, I also have a 1.5 TB traditional hard drive installed. In order to prevent write cycles and to free up space on my SSD, I used symbolic links to redirect C:\Users to D:\Users. Usually this causes no problems as everything is redirected without issue. However, in the case of this update, it needs C:\Users to be at C:\Users instead of symbolically linked to D:\Users."
My circumstances are identical and thus could be caused by the same anomaly. The question now is, how do I work around this? I certainly do not want to move all the user files back to C: and remove the link.

Any thoughts?

@topgundcp: I have not yet tried your batch file - I have to leave some work for tomorrow so I can justify my existence. Right now it's Miller Time!
 

My Computer

System One

  • OS
    2 x W7-64, W81-64, W10-64, 2 x NAS (Samba), and a partridge in a pear tree
    Computer type
    PC/Desktop
    System Manufacturer/Model
    me / Lots of them
    CPU
    You really should make allowances for multiple systems
    Motherboard
    A different one for each computer
    Memory
    I forgot
    Graphics Card(s)
    Yup: got some of those
    Sound Card
    I hear noooothing (Sgt Schultz)

my2cents

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#10

My Computer

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  • OS
    Windows 8.1
    Computer type
    PC/Desktop
    CPU
    Intel G2020
    Motherboard
    ASRock B75M-DGS R2.0
    Memory
    8GBs @ 1333 MHz
    Hard Drives
    Samsung 840 EVO
    PSU
    400w
    Internet Speed
    57/11

TheAncient

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#11
@topgundcp: I created a batch file as per your post and ran it. Unfortunately this did not resolve the problem.
@my2cents: The link you provided gives me the message "We're sorry, but your operating system is not supported by Microsoft Fix it at this time" (On my Windows 7 machine the link works and produces no error message)

I tried to install each one of the three problem updates individually but received the same error for each one.
I also downloaded a stand-alone version of one of the updates and ran it, but it bombed as well.
I posted a reply to the thread at KB2856373 update failing with error 80070026 - Microsoft Community in the hope that the poster there can provide a solution.
I am not sure it is very productive to keep bashing my head against the wall over this problem, in light of the fact that the update to Windows 8.1 will be pushed down via the Windows Update facility shortly. (Some articles suggest it might be as early as later this week) Heaven only knows what the world will look like after that update.
 

My Computer

System One

  • OS
    2 x W7-64, W81-64, W10-64, 2 x NAS (Samba), and a partridge in a pear tree
    Computer type
    PC/Desktop
    System Manufacturer/Model
    me / Lots of them
    CPU
    You really should make allowances for multiple systems
    Motherboard
    A different one for each computer
    Memory
    I forgot
    Graphics Card(s)
    Yup: got some of those
    Sound Card
    I hear noooothing (Sgt Schultz)

my2cents

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#12

My Computer

System One

  • OS
    Windows 8.1
    Computer type
    PC/Desktop
    CPU
    Intel G2020
    Motherboard
    ASRock B75M-DGS R2.0
    Memory
    8GBs @ 1333 MHz
    Hard Drives
    Samsung 840 EVO
    PSU
    400w
    Internet Speed
    57/11

TheAncient

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#13
Waiting for 8.1....

I have probably tried just about every kind of trouble shooter listed on Google.
I agree, I won't bother until after 8.1 comes down.
The fellow who suggested the problem was caused by a symbolic link, had no permanent solution either.
see KB2856373 update failing with error 80070026 - Microsoft Community
 

My Computer

System One

  • OS
    2 x W7-64, W81-64, W10-64, 2 x NAS (Samba), and a partridge in a pear tree
    Computer type
    PC/Desktop
    System Manufacturer/Model
    me / Lots of them
    CPU
    You really should make allowances for multiple systems
    Motherboard
    A different one for each computer
    Memory
    I forgot
    Graphics Card(s)
    Yup: got some of those
    Sound Card
    I hear noooothing (Sgt Schultz)

my2cents

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#14

My Computer

System One

  • OS
    Windows 8.1
    Computer type
    PC/Desktop
    CPU
    Intel G2020
    Motherboard
    ASRock B75M-DGS R2.0
    Memory
    8GBs @ 1333 MHz
    Hard Drives
    Samsung 840 EVO
    PSU
    400w
    Internet Speed
    57/11

TheAncient

Senior Citizen
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Posts
26
#15
Update to 8.1 fails

Tried downloading & installing the update to Windows 8.1. Received the message "This app wasn't installed - view details". Clicking on "view details" produces the following, very informative message apparently composed by someone not very fluent in English: "Something happened and the Windows 8.1 couldn't be installed. Please try again. Error code 0x80070004"
Trying again just produces the same error again.

Any recommendations for an Apple or Linux machine?
 

My Computer

System One

  • OS
    2 x W7-64, W81-64, W10-64, 2 x NAS (Samba), and a partridge in a pear tree
    Computer type
    PC/Desktop
    System Manufacturer/Model
    me / Lots of them
    CPU
    You really should make allowances for multiple systems
    Motherboard
    A different one for each computer
    Memory
    I forgot
    Graphics Card(s)
    Yup: got some of those
    Sound Card
    I hear noooothing (Sgt Schultz)

rainmanva

New Member
Posts
8
#16
i had issues similar to what you all are going through, did a reset, and tried to shutdown then all my updates installed. :) i'll admit the windows 8 update is the most buggy that i have ever seen. and im a veteran of windows been using windows for over 20 years.
 

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