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Solved Multiple Random Bsod - Gaming, Browsing, simple use


renjin

New Member
Posts
3
#1
I just built a new computer, and have been getting random Bsod all the time. Sometimes back to back. I've updated my drivers, tried running a chkdsk command promt, I can't figure it out. I'm worried it might be a hardware problem.

Bsod occurs almost randomly. I can be watching a movie in the media center, playing any of my games (Steam, Origin, Battle.net), surfing the web. Occasionally i'll Bsod right after I come back from a restart of a Bsod, just clicked the desktop icon on the start page.
 

My Computer

System One

  • OS
    Microsoft Windows 8.1 Pro with Media Center
    Computer type
    PC/Desktop
    CPU
    Intel Core i5-4670K 3.4GHz Quad-Core Processor
    Motherboard
    Asus Sabertooth Z87 ATX LGA1150 Motherboard
    Memory
    G.SKILL Ripjaws X Series 8GB (2 x 4GB) 240-Pin DDR3 SDRAM DDR3 1600 (PC3 12800)
    Graphics Card(s)
    EVGA GeForce GTX 650 Ti Boost 2GB Video Card
    Screen Resolution
    1920x1080
    Hard Drives
    Western Digital Caviar Blue 1TB 3.5" 7200RPM Internal Hard Drive
    PSU
    Corsair CX 750W 80+ Bronze Certified Semi-Modular ATX Power Supply
    Case
    NZXT Phantom (White) ATX Full Tower Case

lifetec

New Member
Power User
Posts
660
#2
Most of your dumpfiles indicates STOP 0x00000124: WHEA_UNCORRECTABLE_ERROR
Usual causes: Hardware, Incompatibility, Maybe driver corruption
But they happened during many different processes. So i suspect your system is not stable.

Please update your BIOS your version is 1205, the latest version is 1803 date 2014-03-20
SABERTOOTH Z87 BIOS 1803 to Improve system stability from Motherboards - SABERTOOTH Z87

Please also check if you have the latest driverversion for your Chipset, Lan, Audio, Sata etc. on the same page.

Please update these older drivers.

IOMap a639e000 a63ab000 Thu Mar 04 11:49:57 2010 (4b8f9055) 0000e299 IOMap.sys => Asus smartdoctor see utilities
AsIO 919e4000 919ea000 Wed Aug 22 11:54:43 2012 (5034ac63) 0000df48 AsIO.sys => Asus PCProbe Utility see utilities
HECI 926e9000 926f9000 Mon Dec 17 20:32P:20 2012 (50cf7344) 000144e2 HECI.sys => Intel management part of chipset

You have only 49 windows updates installed. Most systems have 55 or more. Please visit Windows Update and get ALL available updates (it may take several trips to get them all).
This will further stabilize your system.



Also check for hardware problems.
You can get a head start on the hardware diagnostics if you'd like - they are located here: Hardware Diagnostics



If all of this doesn't stop the BSOD's, please run Driver Verifier according to these instructions: Driver Verifier Settings
 

My Computer

System One

  • OS
    windows 8.1
    Computer type
    PC/Desktop
    System Manufacturer/Model Number
    self build
    CPU
    Intel(R) Core(TM) i5 CPU 750 @ 2.67GHz
    Motherboard
    Asrock P55 Pro
    Memory
    DDR3 Team--Elite-1333 8 gb
    Graphics Card(s)
    Sapphire R9 280x
    Sound Card
    Realtek Alc 855
    Monitor(s) Displays
    Acer V233H
    Screen Resolution
    1920 x 1020
    Hard Drives
    Samsung evo 850 SSd
    Seagate ST 320 gb
    Samsung HD 750 gb
    Seagate ST 3000gb
    PSU
    OCZ Stealth 600 watt
    Case
    Antec 300
    Mouse
    Speedlink Ledos and Nexus

renjin

New Member
Posts
3
#3
Did all that, and its still around. Which makes me believe this could be a hardware problem... Which would be expensive... As far as I know all my hardware is compatible with each other, which could mean its not compatible with the operating system?
 

My Computer

System One

  • OS
    Microsoft Windows 8.1 Pro with Media Center
    Computer type
    PC/Desktop
    CPU
    Intel Core i5-4670K 3.4GHz Quad-Core Processor
    Motherboard
    Asus Sabertooth Z87 ATX LGA1150 Motherboard
    Memory
    G.SKILL Ripjaws X Series 8GB (2 x 4GB) 240-Pin DDR3 SDRAM DDR3 1600 (PC3 12800)
    Graphics Card(s)
    EVGA GeForce GTX 650 Ti Boost 2GB Video Card
    Screen Resolution
    1920x1080
    Hard Drives
    Western Digital Caviar Blue 1TB 3.5" 7200RPM Internal Hard Drive
    PSU
    Corsair CX 750W 80+ Bronze Certified Semi-Modular ATX Power Supply
    Case
    NZXT Phantom (White) ATX Full Tower Case

lifetec

New Member
Power User
Posts
660
#4
All of 4 dumpfiles indicates STOP 0x00000124: WHEA_UNCORRECTABLE_ERROR

Code:
3: kd> !errrec 844f601c
===============================================================================
Common Platform Error Record @ 844f601c
-------------------------------------------------------------------------------
Record Id     : 01cf471f2a484de3
Severity      : Fatal (1)
Length        : 928
Creator       : Microsoft
Notify Type   : Machine Check Exception
Timestamp     : 3/24/2014 5:12:59 (UTC)
Flags         : 0x00000000
===============================================================================
Section 0     : Processor Generic
-------------------------------------------------------------------------------
Descriptor    @ 844f609c
Section       @ 844f6174
Offset        : 344
Length        : 192
Flags         : 0x00000001 Primary
Severity      : Fatal
Proc. Type    : x86/x64
Instr. Set    : x86
Error Type    : [COLOR=#ff0000]Cache error[/COLOR]
Operation     : Generic
Flags         : 0x00
Level         : 0
CPU Version   : 0x00000000000306c3
Processor ID  : 0x0000000000000006
===============================================================================
Section 1     : x86/x64 Processor Specific
-------------------------------------------------------------------------------
Descriptor    @ 844f60e4
Section       @ 844f6234
Offset        : 536
Length        : 128
Flags         : 0x00000000
Severity      : Fatal
Local APIC Id : 0x0000000000000006
CPU Id        : c3 06 03 00 00 08 10 06 - bf fb da 7f ff fb eb bf
                00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00
                00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00
Proc. Info 0  @ 844f6234
===============================================================================
Section 2     : x86/x64 MCA
-------------------------------------------------------------------------------
Descriptor    @ 844f612c
Section       @ 844f62b4
Offset        : 664
Length        : 264
Flags         : 0x00000000
Severity      : Fatal
Error         : [COLOR=#ff0000]DCACHEL0_WR_ERR (Proc 3 Bank 1)[/COLOR]
  Status      : 0xbf80000000000124
  Address     : 0x00000000c8478980
  Misc.       : 0x0000000000000086
Processor detected an error in cache memory and called bugcheck function to prevent further data loss.

All these BSOD happened during playing Diablo 3, games stress out a processor.

What could indicate problems with processor: overheating, coolingpasta dried out, faulty processor etc.

Among above reasons, an overclocked CPU is can also be a reason behind this particular BSOD.

Are you overclocking your CPU or using any autoverclocking software.
Because it happened during gaming are you overclocking your graphic card.

If you do please stop overclocking and uninstall any of these autooverclocking software like Asus AI suite, Rivatuner etc.

additional:
Please update these older drivers. Links are included to assist in looking up the source of the drivers. If unable to find an update, please remove (un-install) the program responsible for that driver. DO NOT manually delete/rename the driver as it may make the system unbootable! :

IOMap a7b37000 a7b44000 Thu Mar 04 11:49:57 2010 (4b8f9055) 0000e299 IOMap.sys
Driver Description: ASUS Kernel Mode Driver for NT ?Asus Smart Doctor/iTracker 2
Driver Update Site: ASUSTeK Computer Inc. -Support- Drivers and Download

AsUpIO 92631000 926321a0 Tue Aug 03 04:48:02 2010 (4c578362) 0000bef9 AsUpIO.sys
Driver Description: ASUS hardware monitoring software related
Driver Update Site: ASUSTeK Computer Inc. -Support- Drivers and Download

CLVirtualDrive 8be00000 8be15000 Mon Dec 26 14:25:18 2011 (4ef875be) 0001627e CLVirtualDrive.sys
Driver Description: CyberLink Virtual Device Driver
Driver Update Site: Customer Support - Updates | CyberLink

AsIO 927f9000 927ff000 Wed Aug 22 11:54:43 2012 (5034ac63) 0000df48 AsIO.sys

Driver Description: Asus PCProbe Utility
Driver Update Site: http://support.asus.com/download/download.aspx

Notice: 3 of these older drivers belong to asus suites, maybe they have to do with your BSOD

You can get a head start on the hardware diagnostics if you'd like - they are located here:Hardware Diagnostics
 

My Computer

System One

  • OS
    windows 8.1
    Computer type
    PC/Desktop
    System Manufacturer/Model Number
    self build
    CPU
    Intel(R) Core(TM) i5 CPU 750 @ 2.67GHz
    Motherboard
    Asrock P55 Pro
    Memory
    DDR3 Team--Elite-1333 8 gb
    Graphics Card(s)
    Sapphire R9 280x
    Sound Card
    Realtek Alc 855
    Monitor(s) Displays
    Acer V233H
    Screen Resolution
    1920 x 1020
    Hard Drives
    Samsung evo 850 SSd
    Seagate ST 320 gb
    Samsung HD 750 gb
    Seagate ST 3000gb
    PSU
    OCZ Stealth 600 watt
    Case
    Antec 300
    Mouse
    Speedlink Ledos and Nexus

renjin

New Member
Posts
3
#5
Found my problem. I was using windows 8.1. Purchased a copy of windows 7, haven't had a problem since.
 

My Computer

System One

  • OS
    Microsoft Windows 8.1 Pro with Media Center
    Computer type
    PC/Desktop
    CPU
    Intel Core i5-4670K 3.4GHz Quad-Core Processor
    Motherboard
    Asus Sabertooth Z87 ATX LGA1150 Motherboard
    Memory
    G.SKILL Ripjaws X Series 8GB (2 x 4GB) 240-Pin DDR3 SDRAM DDR3 1600 (PC3 12800)
    Graphics Card(s)
    EVGA GeForce GTX 650 Ti Boost 2GB Video Card
    Screen Resolution
    1920x1080
    Hard Drives
    Western Digital Caviar Blue 1TB 3.5" 7200RPM Internal Hard Drive
    PSU
    Corsair CX 750W 80+ Bronze Certified Semi-Modular ATX Power Supply
    Case
    NZXT Phantom (White) ATX Full Tower Case