Solved Mouse behavior deteriorates over time after restart

cbiweb

New Member
Joined
Oct 16, 2014
Messages
16
Location
Nova Scotia, Canada
Okay, this is a strange one. I have included all the troubleshooting steps I've tried, so please read through before making suggestions. :)

Last night out of the blue, after always working perfectly, my mouse pointer started to randomly freeze for a second or two. When it did move, it moved smoothly and normally; but every few seconds or so it would get stuck for a moment (you can check out what kind of mouse it is in my specs). The mouse wheel and buttons are fine, no problems at all; just the pointer is messing with me. The touchpad works perfectly as well.

It works perfectly after a reboot. But over time it starts to break down again. In fact, I left it alone overnight, and this morning the pointer would barely move at all.
I rebooted again, and noticed that at the blue "Restarting" screen the mouse pointer was instantly back to normal. But again, after reboot it would be fine at first but then start acting up, getting worse as time went on.

Troubleshooting I have already tried:
1. Replaced the mouse battery.
2. Removed the USB receiver and put it back in.
3. Uninstalled the drivers, rebooted, Windows installed generic HID-compliant driver.
4. Malware scan
5. Tried a different mouse

Oddly, after trying a different mouse and then switching back to the original, it worked fine for much longer before starting to break down again. At the time of this post, the pointer is sticking but not as badly, and taking longer to deteriorate.

I'm about to try a system restore, but really don't like going there if I don't have to. So if anyone has any other ideas, please share.

Thanks!
 

My Computer

System One

  • OS
    Windows 8.1 x64
    Name
    Joel
    Computer type
    Laptop
    System Manufacturer/Model
    HP Pavilion 17 Notebook
    CPU
    AMD A10-5745M APU with Radeon(tm) HD Graphics
    Motherboard
    Hewlett-Packard 22C7 90.10
    Memory
    12GB
    Graphics Card(s)
    AMD Radeon HD 8610G
    Sound Card
    (1) AMD High Definition Audio Device (2) Realtek High Definition Audio
    Monitor(s) Displays
    Generic PnP Monitor (17.1"vis)
    Screen Resolution
    1600 x 900
    Hard Drives
    1TB HGST HTS541010A9E680 SATA
    Occupation
    Web Developer, Internet Marketer
    Mouse
    Microsoft Wireless Mobile Mouse 4000
    Internet Speed
    14.46Mbps upload; 1.01Mbps download
    Browser
    Opera, Chrome, Firefox, Slimjet, Internet Explorer
    Antivirus
    Outpost Security Suite
    Country Flag
    Canada
    State/Region Flag
    ca novia scotia

Larf

New Member
Joined
Mar 13, 2015
Messages
13
dUDE CHECK YOUR task mangaer and see system interrupt usage(cpu) is it going up and you have the same problem as me i still can fix it though
 

My Computer

System One

  • OS
    Windows 8.1

cbiweb

New Member
Joined
Oct 16, 2014
Messages
16
Location
Nova Scotia, Canada
It does seem to be quite active. How did you fix your problem?
 

My Computer

System One

  • OS
    Windows 8.1 x64
    Name
    Joel
    Computer type
    Laptop
    System Manufacturer/Model
    HP Pavilion 17 Notebook
    CPU
    AMD A10-5745M APU with Radeon(tm) HD Graphics
    Motherboard
    Hewlett-Packard 22C7 90.10
    Memory
    12GB
    Graphics Card(s)
    AMD Radeon HD 8610G
    Sound Card
    (1) AMD High Definition Audio Device (2) Realtek High Definition Audio
    Monitor(s) Displays
    Generic PnP Monitor (17.1"vis)
    Screen Resolution
    1600 x 900
    Hard Drives
    1TB HGST HTS541010A9E680 SATA
    Occupation
    Web Developer, Internet Marketer
    Mouse
    Microsoft Wireless Mobile Mouse 4000
    Internet Speed
    14.46Mbps upload; 1.01Mbps download
    Browser
    Opera, Chrome, Firefox, Slimjet, Internet Explorer
    Antivirus
    Outpost Security Suite
    Country Flag
    Canada
    State/Region Flag
    ca novia scotia

cbiweb

New Member
Joined
Oct 16, 2014
Messages
16
Location
Nova Scotia, Canada
I was starting to suspect that!
 

My Computer

System One

  • OS
    Windows 8.1 x64
    Name
    Joel
    Computer type
    Laptop
    System Manufacturer/Model
    HP Pavilion 17 Notebook
    CPU
    AMD A10-5745M APU with Radeon(tm) HD Graphics
    Motherboard
    Hewlett-Packard 22C7 90.10
    Memory
    12GB
    Graphics Card(s)
    AMD Radeon HD 8610G
    Sound Card
    (1) AMD High Definition Audio Device (2) Realtek High Definition Audio
    Monitor(s) Displays
    Generic PnP Monitor (17.1"vis)
    Screen Resolution
    1600 x 900
    Hard Drives
    1TB HGST HTS541010A9E680 SATA
    Occupation
    Web Developer, Internet Marketer
    Mouse
    Microsoft Wireless Mobile Mouse 4000
    Internet Speed
    14.46Mbps upload; 1.01Mbps download
    Browser
    Opera, Chrome, Firefox, Slimjet, Internet Explorer
    Antivirus
    Outpost Security Suite
    Country Flag
    Canada
    State/Region Flag
    ca novia scotia

Larf

New Member
Joined
Mar 13, 2015
Messages
13
last night ive checked all night on the net still no solution, if you find the solution please PM me
 

My Computer

System One

  • OS
    Windows 8.1

cbiweb

New Member
Joined
Oct 16, 2014
Messages
16
Location
Nova Scotia, Canada
I will most likely try a system restore next. My job depends on this machine, and it needs to be working properly ASAP. I'll let you know!
 

My Computer

System One

  • OS
    Windows 8.1 x64
    Name
    Joel
    Computer type
    Laptop
    System Manufacturer/Model
    HP Pavilion 17 Notebook
    CPU
    AMD A10-5745M APU with Radeon(tm) HD Graphics
    Motherboard
    Hewlett-Packard 22C7 90.10
    Memory
    12GB
    Graphics Card(s)
    AMD Radeon HD 8610G
    Sound Card
    (1) AMD High Definition Audio Device (2) Realtek High Definition Audio
    Monitor(s) Displays
    Generic PnP Monitor (17.1"vis)
    Screen Resolution
    1600 x 900
    Hard Drives
    1TB HGST HTS541010A9E680 SATA
    Occupation
    Web Developer, Internet Marketer
    Mouse
    Microsoft Wireless Mobile Mouse 4000
    Internet Speed
    14.46Mbps upload; 1.01Mbps download
    Browser
    Opera, Chrome, Firefox, Slimjet, Internet Explorer
    Antivirus
    Outpost Security Suite
    Country Flag
    Canada
    State/Region Flag
    ca novia scotia

Larf

New Member
Joined
Mar 13, 2015
Messages
13
System restore came to mind to rollback the changes before the update but im looking for a better solution i also need mine since im praticing for EGamming Tournament
 

My Computer

System One

  • OS
    Windows 8.1

cbiweb

New Member
Joined
Oct 16, 2014
Messages
16
Location
Nova Scotia, Canada
System Restore seems to have fixed it for me at this point. I'm still holding off judgment until it's been a few hours with no problems. I forgot to turn off Windows Update beforehand, so they all got reinstalled automatically. However, nothing has gone bad yet, so perhaps the restore fixed it, regardless of what caused. Might have been something unrelated to WU.
 

My Computer

System One

  • OS
    Windows 8.1 x64
    Name
    Joel
    Computer type
    Laptop
    System Manufacturer/Model
    HP Pavilion 17 Notebook
    CPU
    AMD A10-5745M APU with Radeon(tm) HD Graphics
    Motherboard
    Hewlett-Packard 22C7 90.10
    Memory
    12GB
    Graphics Card(s)
    AMD Radeon HD 8610G
    Sound Card
    (1) AMD High Definition Audio Device (2) Realtek High Definition Audio
    Monitor(s) Displays
    Generic PnP Monitor (17.1"vis)
    Screen Resolution
    1600 x 900
    Hard Drives
    1TB HGST HTS541010A9E680 SATA
    Occupation
    Web Developer, Internet Marketer
    Mouse
    Microsoft Wireless Mobile Mouse 4000
    Internet Speed
    14.46Mbps upload; 1.01Mbps download
    Browser
    Opera, Chrome, Firefox, Slimjet, Internet Explorer
    Antivirus
    Outpost Security Suite
    Country Flag
    Canada
    State/Region Flag
    ca novia scotia

cbiweb

New Member
Joined
Oct 16, 2014
Messages
16
Location
Nova Scotia, Canada
More than 3 hours and all is well. While I don't know what actually caused the problem, system restore got rid of it. Marking this Solved. Hope you can get yours fixed soon, Larf.
 

My Computer

System One

  • OS
    Windows 8.1 x64
    Name
    Joel
    Computer type
    Laptop
    System Manufacturer/Model
    HP Pavilion 17 Notebook
    CPU
    AMD A10-5745M APU with Radeon(tm) HD Graphics
    Motherboard
    Hewlett-Packard 22C7 90.10
    Memory
    12GB
    Graphics Card(s)
    AMD Radeon HD 8610G
    Sound Card
    (1) AMD High Definition Audio Device (2) Realtek High Definition Audio
    Monitor(s) Displays
    Generic PnP Monitor (17.1"vis)
    Screen Resolution
    1600 x 900
    Hard Drives
    1TB HGST HTS541010A9E680 SATA
    Occupation
    Web Developer, Internet Marketer
    Mouse
    Microsoft Wireless Mobile Mouse 4000
    Internet Speed
    14.46Mbps upload; 1.01Mbps download
    Browser
    Opera, Chrome, Firefox, Slimjet, Internet Explorer
    Antivirus
    Outpost Security Suite
    Country Flag
    Canada
    State/Region Flag
    ca novia scotia

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