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Solved Motorola USB Drivers won't install on Win 8


mspanish

New Member
Posts
2
#1
Hello - trying to do Android app development using Adobe Flash CS5.5 and a Motorola Milestone phone. Plug and play doesn't recognize the phone, and the 64 bit Motorola drivers won't install either, I keep getting an error that the installer doesn't recognize the OS. Anybody else trying to use a Motorola with Win 8?
 

My Computer

System One

  • OS
    windows 8
    System Manufacturer/Model
    dell
    CPU
    2.67 quad i7
    Motherboard
    who knows
    Memory
    8gb
    Graphics Card(s)
    who knows

Pooch

Power User
Power User
#2
Hi mspanish, Welcome to the forum

Try right clicking the installer and selecting trouble shoot compatibility this will give you two options you can try.
 

My Computer

System One

  • OS
    Windows 7 and Windows Developer Dual efi boot
    System Manufacturer/Model
    Home Brew
    CPU
    Intel Core i7-2600K
    Motherboard
    Asus P8P67
    Memory
    16 GB G Skill F3-10666 CL9D-4GBRL
    Graphics Card(s)
    ATI Radeon HD 6870
    Sound Card
    ATI Radeon HDMI / Realtek ALC892
    Monitor(s) Displays
    2 x 22" standard monitors / LG32LC56 to watch films
    Screen Resolution
    1920 x1080
    Hard Drives
    2 x OCZ Vertex2 120GB in RAID 0
    3 x Samsung103SJ
    1 x Samsung103UJ
    1 x WD3200BEVT
    1 x Hitachi5K320-160
    PSU
    Thermaltake Toughpower Cable Management 750W
    Case
    Antec 300
    Cooling
    Noctua NH-U12P SE2 and 5 120mm Case fans
    Keyboard
    Microsoft Comfort Curve Keyboard 2000
    Mouse
    Hama M3110 / Logitech M305
    Internet Speed
    16000
    Other Info
    I have also used Fedora, Suse, Ubuntu Linux
    And all other Windows from 95 to date except ME

mspanish

New Member
Posts
2
#3
Fix for Motorola Drivers in Win 8

Thanks for the suggestion and the warm welcome :)

Well after trying many solutions, I finally found something that worked!

You have to connect to the Motorola Online Troubleshooter, which will install a few things apparently missing right now, at least they were for me - here is the link:

https://globalrepairtools.motorola.com/serviceandrepair/

Then let it install whatever you need, and restart, and try connecting to it again until it shows your phone in there. I had 3 other Motorola USB and media connect apps that did not work, even after installing - my phone was still not recognized by Adobe Flash until I did this.
 

My Computer

System One

  • OS
    windows 8
    System Manufacturer/Model
    dell
    CPU
    2.67 quad i7
    Motherboard
    who knows
    Memory
    8gb
    Graphics Card(s)
    who knows

Pooch

Power User
Power User
#4
Thanks for posting this. I am glad you have got it working :)
 

My Computer

System One

  • OS
    Windows 7 and Windows Developer Dual efi boot
    System Manufacturer/Model
    Home Brew
    CPU
    Intel Core i7-2600K
    Motherboard
    Asus P8P67
    Memory
    16 GB G Skill F3-10666 CL9D-4GBRL
    Graphics Card(s)
    ATI Radeon HD 6870
    Sound Card
    ATI Radeon HDMI / Realtek ALC892
    Monitor(s) Displays
    2 x 22" standard monitors / LG32LC56 to watch films
    Screen Resolution
    1920 x1080
    Hard Drives
    2 x OCZ Vertex2 120GB in RAID 0
    3 x Samsung103SJ
    1 x Samsung103UJ
    1 x WD3200BEVT
    1 x Hitachi5K320-160
    PSU
    Thermaltake Toughpower Cable Management 750W
    Case
    Antec 300
    Cooling
    Noctua NH-U12P SE2 and 5 120mm Case fans
    Keyboard
    Microsoft Comfort Curve Keyboard 2000
    Mouse
    Hama M3110 / Logitech M305
    Internet Speed
    16000
    Other Info
    I have also used Fedora, Suse, Ubuntu Linux
    And all other Windows from 95 to date except ME

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