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Microsoft support sucks


ccman12345678

Member
Member
Posts
10
#1
ughhhhhhhhhhhhhhhhh everyone ask Microsoft support these questions. (i asked them while waiting for a scan to complete)


Me
i have a question regarding windows 10
9:44 pm
Paulo S.
Sure thing.
9:44 pm
Me
how come windows media center was removed? its one of the programs i used a lot on my other computer (windows 7 ultimate)
9:45 pm
Paulo S.
I understand, well there is a new and improved one.
9:46 pm
Paulo S.
The movie and tv app.
9:47 pm
Me
"new and improved"
9:47 pm
Me
i used the Tv tuner program
9:47 pm
Paulo S.
well this one acts like the media player though with more features.
9:47 pm
Me
called?
9:47 pm
Paulo S.
all you have to do is wait for the sfc and you can run the upgrade already.
9:48 pm
Paulo S.
In case you need further assistance and any other help please feel free to contact any Microsoft Answer Techs. You can also contact Microsoft Answer Desk by phone 1-800-MICROSOFT (642-7676). Microsoft Customer Service hours of operation is Monday through Friday, 5:00 AM- 9:00 PM Pacific Time Saturday and Sunday, 6:00 AM – 3:00 PM Pacific Time. For more information please visit - support.microsoft.com.
9:48 pm
Me
i need further assistance
9:48 pm
Paulo S.
we have to wait for that one.
9:49 pm
System
Chat has ended.
9:49 pm
 

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Posts
25
#2
I would not call Microsoft. I think there must be a worldwide network of support whereas your call could be routed to India or any of the Asian countries. This has already happen to me. I do not want foreigners to answer my support questions. I find their accents hard to understand.
Some cannot pronounce English properly. For instance; The word "Support" was pronounced "Supboat" .
Your better off placing your questions on any one of the above topics.
 

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strollin

Old Guys Rule!
VIP Member
Pro User
N. Calif

Posts
5,229
#3
Why would you ask Customer Support that question? Things like what features will be included/removed in a release are generally decided by the Marketing department. Customer Support doesn't know the reason why Marketing decided not to include WMC.

My guess is that it wasn't widely used. Sure there are those users like yourself that used it but the bulk of Windows users never used it. Personally, I tried it a few times and thought it was terrible as a media player app but I didn't have a TV tuner.
 

My Computer

System One

  • OS
    W10 Pro (desktop), W10 (laptop), W10 Pro (tablet), W10 (laptop)
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    Home built i7-8700K, Toshiba Satellite S55-A Laptop, MS Surface Pro 3, Dell Inspiron 15 5000
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    Retired after working in the tech industry for 41 years. First 10 years as a Technician, the rest as a programmer/software engineer. After 1 year of retirement, I was bored so went back to work as a Robotic Process Automation Consultant.

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