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Microsoft support sucks

ccman12345678

Member
Member
ughhhhhhhhhhhhhhhhh everyone ask Microsoft support these questions. (i asked them while waiting for a scan to complete)


Me
i have a question regarding windows 10
9:44 pm
Paulo S.
Sure thing.
9:44 pm
Me
how come windows media center was removed? its one of the programs i used a lot on my other computer (windows 7 ultimate)
9:45 pm
Paulo S.
I understand, well there is a new and improved one.
9:46 pm
Paulo S.
The movie and tv app.
9:47 pm
Me
"new and improved"
9:47 pm
Me
i used the Tv tuner program
9:47 pm
Paulo S.
well this one acts like the media player though with more features.
9:47 pm
Me
called?
9:47 pm
Paulo S.
all you have to do is wait for the sfc and you can run the upgrade already.
9:48 pm
Paulo S.
In case you need further assistance and any other help please feel free to contact any Microsoft Answer Techs. You can also contact Microsoft Answer Desk by phone 1-800-MICROSOFT (642-7676). Microsoft Customer Service hours of operation is Monday through Friday, 5:00 AM- 9:00 PM Pacific Time Saturday and Sunday, 6:00 AM – 3:00 PM Pacific Time. For more information please visit - support.microsoft.com.
9:48 pm
Me
i need further assistance
9:48 pm
Paulo S.
we have to wait for that one.
9:49 pm
System
Chat has ended.
9:49 pm
 

My Computer

System One

  • OS
    Windows 8.1 64 Bit And Windows 7 Ultimate

rjordan393

New Member
I would not call Microsoft. I think there must be a worldwide network of support whereas your call could be routed to India or any of the Asian countries. This has already happen to me. I do not want foreigners to answer my support questions. I find their accents hard to understand.
Some cannot pronounce English properly. For instance; The word "Support" was pronounced "Supboat" .
Your better off placing your questions on any one of the above topics.
 

My Computer

System One

  • OS
    Windows 10
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Dell Inspiron 3847
    Memory
    4.0 G Ram
    Graphics Card(s)
    Intell (R) HD Graphics
    Hard Drives
    WD
    Browser
    Internet Explorer
    Antivirus
    Norton

strollin

Old Guys Rule!
VIP Member
Pro User
Why would you ask Customer Support that question? Things like what features will be included/removed in a release are generally decided by the Marketing department. Customer Support doesn't know the reason why Marketing decided not to include WMC.

My guess is that it wasn't widely used. Sure there are those users like yourself that used it but the bulk of Windows users never used it. Personally, I tried it a few times and thought it was terrible as a media player app but I didn't have a TV tuner.
 

My Computer

System One

  • OS
    W10 Pro (desktop), W10 (laptop), W10 Pro (tablet)
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Home built i7-8700K, Hp Envy x360 EVO Laptop, MS Surface Pro 7
    CPU
    3.7Ghz Core i7-8700K, 11th Gen Core i7-1165G7 4.7Ghz, 10th Gen Core™ i5-1035G4 1.1Ghz
    Motherboard
    ASUS TUF Z370-Pro Gaming, HP, MS
    Memory
    16G, 8G, 8G
    Graphics Card(s)
    AMD Radeon RX580, Intel Iris X Graphics, Intel Iris Plus Graphics G4
    Sound Card
    ATI High Definition Audio (Built-in to mobo)
    Monitor(s) Displays
    Dual Samsung U32J59 32 inch monitors, 13.3" display, 12.3" display
    Screen Resolution
    3840x2160 (Desktop), 1920x1080 (laptop), 2736x1824 Pro 7
    Hard Drives
    500GB ssd boot drive with 2 & 10TB Data (Desktop), 512GB ssd (laptop), 128GB SSD (tablet)
    PSU
    Corsair CX 750M
    Case
    Antec 100
    Cooling
    Coolermaster CM 212+
    Keyboard
    IBM Model M - used continuously since 1986
    Mouse
    Microsoft IntelliMouse
    Internet Speed
    665Mbps/15Mbps down/up
    Browser
    FireFox, MS Edge
    Antivirus
    Defender on all
    Other Info
    Retired in 2015 after working in the tech industry for 41 years. First 10 years as a Technician, the rest as a programmer/software engineer. After 1 year of retirement, I was bored so went back to work as a Robotic Process Automation Consultant. Retired for 3rd (and final) time in 2019.

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