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Microsoft Office 2010 gone?

maxthebrax

New Member
\\\When I first bought my laptop, it was running windows 7 and home and student 2010, I then upgraded to the win8 release preview,and i was still able to use word, powerpoint, etc. Now when i upgraded to windows 8, they are in the "windows.old " folder, when i try to open them, an error message pops up saying that the file is not installed. How to i get these programs back??? I paid money for this!!!
 

My Computer

System One

  • OS
    Windows 8

GhostDog

The Keeper
Member
You will need to re-install Office 2010. Sounds like to me when you did the upgrade you didn't upgrade with the apps setting.

Hope that helps. You should be able to use the Office Key you have for 2010 as long as it's on the same computer it was originally installed.

Hope that helps.
 

My Computer

System One

  • OS
    Windows Eight

maxthebrax

New Member
if i were to refresh my pc to when i had the release preview, and get the product key, would there be a way to get back to win 8 without rebuying it???
 

My Computer

System One

  • OS
    Windows 8

pparks1

New Member
VIP Member
Guru
Yes, you should have files on the desktop that you can use to make an ISO file to reinstall your OS. In addition, from what I read there should have been an email with a link to the download location to download it again.
 

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Parkbro

Member
Member
Same thing happened to me, my solution? Download Office 13 for free from microsoft. It's sexy
 

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System One

  • OS
    Windows 8
    System Manufacturer/Model
    HP dv6z-3000
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    6GB
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Parkbro

Member
Member
Found this solution when I searched your error.

"I was able to get around this error by the following steps:1: Open internet explorer.
2: Go to getfirefox.com
3: Download and install Firefox
4: Launch fire fox. Go to https://office.microsoft.com/en-us/MyAccount.aspx
5: download and install.

Congrats Microsoft, I had to use Firefox to be able to download a file. Your browser works so great!
 

My Computer

System One

  • OS
    Windows 8
    System Manufacturer/Model
    HP dv6z-3000
    Memory
    6GB
    Graphics Card(s)
    AMD Ultimate Vision
    Sound Card
    AMD High Def. Audio
    Screen Resolution
    1366x768
    Internet Speed
    55 mbps

bobkn

New Member
Member
\\\When I first bought my laptop, it was running windows 7 and home and student 2010, I then upgraded to the win8 release preview,and i was still able to use word, powerpoint, etc. Now when i upgraded to windows 8, they are in the "windows.old " folder, when i try to open them, an error message pops up saying that the file is not installed. How to i get these programs back??? I paid money for this!!!

Oops.

While Microsoft lets you upgrade from the RP (release preview) to the released version of Win8, you aren't allowed to do an upgrade-in-place. You'd need to revert to Windows 7 (with Office pre-installed) and upgrade that to 8 to keep Office.

It may be possible to legally download and install Office, if you had a key. (Download Office 2010 (Official Direct Download Links) « My Digital Life) The key can probably be retrieved with a keyfinder, but usually only when Office is installed. (It isn't now.)

I wish that Microsoft made this clearer.

Makes me glad that I have no pre-installed software on any of my PCs that I needed to keep.
 

My Computer

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  • OS
    Window 8 Pro
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Parkbro

Member
Member
search the email history of the account it is registered to. Just search words like office, microsoft ect. I was able to get the product key that way?
 

My Computer

System One

  • OS
    Windows 8
    System Manufacturer/Model
    HP dv6z-3000
    Memory
    6GB
    Graphics Card(s)
    AMD Ultimate Vision
    Sound Card
    AMD High Def. Audio
    Screen Resolution
    1366x768
    Internet Speed
    55 mbps

maxthebrax

New Member
Found this solution when I searched your error.

"I was able to get around this error by the following steps:1: Open internet explorer.
2: Go to getfirefox.com
3: Download and install Firefox
4: Launch fire fox. Go to https://office.microsoft.com/en-us/MyAccount.aspx
5: download and install.

Congrats Microsoft, I had to use Firefox to be able to download a file. Your browser works so great!



well, i tried it on chrome and got the error message, but it sure worked on firefox!
(Office 13 is VERY sexy!!!)
 
Last edited:

My Computer

System One

  • OS
    Windows 8

Parkbro

Member
Member
awesome!
 

My Computer

System One

  • OS
    Windows 8
    System Manufacturer/Model
    HP dv6z-3000
    Memory
    6GB
    Graphics Card(s)
    AMD Ultimate Vision
    Sound Card
    AMD High Def. Audio
    Screen Resolution
    1366x768
    Internet Speed
    55 mbps

Tepid

Vapor
Power User
Found this solution when I searched your error.

"I was able to get around this error by the following steps:1: Open internet explorer.
2: Go to getfirefox.com
3: Download and install Firefox
4: Launch fire fox. Go to https://office.microsoft.com/en-us/MyAccount.aspx
5: download and install.

Congrats Microsoft, I had to use Firefox to be able to download a file. Your browser works so great!


Just as an FYI, I did not need Firefox to install this.
Install completed perfectly from IE10 in Win8 without issue in less than 10 min.
So, yes, IE 10 does work great.

However, if you have Chrome installed (which is complete garbage and trashes IE) then that could be your problem.
And before anyone jumps on the Chrome Wagon, I deal with it far too often with work where it has to be uninstalled, Firefox has to be installed and set as default browser and then IE set back to default browser, to fix Chromes garbage.
And, Chrome doesn't work with all sites, especially a lot of corporate sites. So yes, Chrome is garbage.
 

My Computer

System One

  • OS
    Win 8.1 Pro
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