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Microsoft account problem


bnewt

New Member
Posts
5
#1
I purchased a laptop for the wife @ Christmas. I installed a couple of games from the app store using my Microsoft account. Now when she turns on the laptop it shows my Microsoft account & asks for my password. After installing the game apps, the screen showed it was converting the account to the Microsoft account. I thought I cancelled this out, but apparently not. How can I get her laptop back to the way it was prior to installing those game apps?
 

My Computer

System One

  • OS
    Windows 7
    Computer type
    PC/Desktop

Brink

Administrator
Administrator
mvp
Posts
23,532
#2
Hello Bnewt,

Was your wife's account originally a local account?

If so, it sounds like you switched her account to be a Microsoft account, and used your MS account email address.

To fix this, you could switch her account to be a local account again.

http://www.eightforums.com/tutorials/4842-local-account-switch-windows-8-a.html

If you would like for her to be able to use apps, then you could sign in to the Store with your Microsoft account using step 6 in the tutorial below. This way, she will still sign in to Windows with her local account, but the apps will use your Microsoft account to be able to use the game apps you purchased with your account.

http://www.eightforums.com/tutorial...-different-microsoft-account-windows-8-a.html

Hope this helps, :)
Shawn
 

My Computer

System One

  • OS
    64-bit Windows 10
    Computer type
    PC/Desktop
    System Manufacturer/Model Number
    Custom self built
    CPU
    Intel i7-8700K OC'd to 5 GHz
    Motherboard
    ASUS ROG Maximus XI Formula Z390
    Memory
    16 GB (8GBx2) G.SKILL TridentZ DDR4 3200 MHz
    Graphics Card(s)
    ASUS ROG-STRIX-GTX1080TI-O11G-GAMING
    Sound Card
    Integrated Digital Audio (S/PDIF)
    Monitor(s) Displays
    3 x 27" Asus VE278Q
    Screen Resolution
    1920x1080
    Hard Drives
    250GB Samsung 960 EVO M.2,
    256GB OCZ Vector,
    6TB WD Black WD6001FZWX
    8TB WD MyCloudEX2Ultra NAS
    PSU
    OCZ Series Gold OCZZ1000M 1000W
    Case
    Thermaltake Core P3
    Cooling
    Corsair Hydro H115i
    Keyboard
    Logitech wireless K800
    Mouse
    Logitech MX Master
    Internet Speed
    1 Gb/s Download and 35 Mb/s Upload
    Browser
    Internet Explorer 11
    Antivirus
    Malwarebyte Anti-Malware Premium
    Other Info
    Logitech Z625 speaker system,
    Logitech BRIO 4K Pro webcam,
    HP Color LaserJet Pro MFP M477fdn,
    Linksys EA9500 router,
    Arris SB8200 cable modem,
    APC SMART-UPS RT 1000 XL - SURT1000XLI,
    Lumia 1520 phone

bnewt

New Member
Posts
5
#3
not really sure what a local account is

she turned on the laptop, her name appeared in the top right corner, along with the start screen, she clicked on the desktop icon & then she was able to do what she pleased..........never had to enter her name or password of any kind

noticed in the guide, that she would have to be signed on as administrator.........how would she do this?
 
Last edited:

My Computer

System One

  • OS
    Windows 7
    Computer type
    PC/Desktop

Brink

Administrator
Administrator
mvp
Posts
23,532
#4
Her account should already be an administrator account if it was setup with it.

In Windows 8/8.1, there are two types of accounts that you can have to sign in to Windows with.

Local account - like in Windows 7

Microsoft account - uses an email address


If she still sees her name at sign in, then her account was not switched to your Microsoft account. In this case, she could use the tutorial below to set Windows to automatically sign in to her account at startup to not have to enter her password anymore.

http://www.eightforums.com/tutorials/2894-log-user-account-automatically-windows-8-startup.html

If she is having to actually type in both her user name and password at sign in instead of just her password, then see the tutorial below to turn this off to see if that's it.

http://www.eightforums.com/tutorials/19412-sign-user-name-password-windows-8-a.html
 

My Computer

System One

  • OS
    64-bit Windows 10
    Computer type
    PC/Desktop
    System Manufacturer/Model Number
    Custom self built
    CPU
    Intel i7-8700K OC'd to 5 GHz
    Motherboard
    ASUS ROG Maximus XI Formula Z390
    Memory
    16 GB (8GBx2) G.SKILL TridentZ DDR4 3200 MHz
    Graphics Card(s)
    ASUS ROG-STRIX-GTX1080TI-O11G-GAMING
    Sound Card
    Integrated Digital Audio (S/PDIF)
    Monitor(s) Displays
    3 x 27" Asus VE278Q
    Screen Resolution
    1920x1080
    Hard Drives
    250GB Samsung 960 EVO M.2,
    256GB OCZ Vector,
    6TB WD Black WD6001FZWX
    8TB WD MyCloudEX2Ultra NAS
    PSU
    OCZ Series Gold OCZZ1000M 1000W
    Case
    Thermaltake Core P3
    Cooling
    Corsair Hydro H115i
    Keyboard
    Logitech wireless K800
    Mouse
    Logitech MX Master
    Internet Speed
    1 Gb/s Download and 35 Mb/s Upload
    Browser
    Internet Explorer 11
    Antivirus
    Malwarebyte Anti-Malware Premium
    Other Info
    Logitech Z625 speaker system,
    Logitech BRIO 4K Pro webcam,
    HP Color LaserJet Pro MFP M477fdn,
    Linksys EA9500 router,
    Arris SB8200 cable modem,
    APC SMART-UPS RT 1000 XL - SURT1000XLI,
    Lumia 1520 phone

bnewt

New Member
Posts
5
#5
during this process of switching, can the password just be left blank?
what would happen if I deleted the Microsoft account........wouldn't that bring things back to they when she 1st got the laptop?
 

My Computer

System One

  • OS
    Windows 7
    Computer type
    PC/Desktop

Brink

Administrator
Administrator
mvp
Posts
23,532
#6
Is she still signing in to her account on the sign in screen? If so, then it doesn't sound like you switched her account in Windows to a Microsoft account with your email address.

If it's a local account, then you could leave the password blank if you like. It just means that anyone with access to the computer will be able to easily access her account.

Deleting any account on the computer would remove it completely on the computer. I would recommend to not delete the account for now to avoid losing anything by mistake.
 

My Computer

System One

  • OS
    64-bit Windows 10
    Computer type
    PC/Desktop
    System Manufacturer/Model Number
    Custom self built
    CPU
    Intel i7-8700K OC'd to 5 GHz
    Motherboard
    ASUS ROG Maximus XI Formula Z390
    Memory
    16 GB (8GBx2) G.SKILL TridentZ DDR4 3200 MHz
    Graphics Card(s)
    ASUS ROG-STRIX-GTX1080TI-O11G-GAMING
    Sound Card
    Integrated Digital Audio (S/PDIF)
    Monitor(s) Displays
    3 x 27" Asus VE278Q
    Screen Resolution
    1920x1080
    Hard Drives
    250GB Samsung 960 EVO M.2,
    256GB OCZ Vector,
    6TB WD Black WD6001FZWX
    8TB WD MyCloudEX2Ultra NAS
    PSU
    OCZ Series Gold OCZZ1000M 1000W
    Case
    Thermaltake Core P3
    Cooling
    Corsair Hydro H115i
    Keyboard
    Logitech wireless K800
    Mouse
    Logitech MX Master
    Internet Speed
    1 Gb/s Download and 35 Mb/s Upload
    Browser
    Internet Explorer 11
    Antivirus
    Malwarebyte Anti-Malware Premium
    Other Info
    Logitech Z625 speaker system,
    Logitech BRIO 4K Pro webcam,
    HP Color LaserJet Pro MFP M477fdn,
    Linksys EA9500 router,
    Arris SB8200 cable modem,
    APC SMART-UPS RT 1000 XL - SURT1000XLI,
    Lumia 1520 phone