Solved Microsoft Account password problem

blockie

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California, USA
I created a password for an MS account more than a year ago. Have not needed to use it until today. Installing an app. Can't remember it. Is there anyway to reset or recover a MS PW? How can I fix this, short of a brand new re-install?

Bill
 
BRINK,
Tried that and kept getting this;

'"Try entering your Microsoft account again. We don't recognize this one."

I entered the email address that I used when I first got the account and then the email I have now. Above error on both. I don't know the account number.

Bill
 
Bill,

Are you sure that you didn't close the Microsoft account?
 
If it's not recognizing the email address, then it's usually because it was closed or possibly not entered correctly.
 
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