Solved Microsoft Account password problem

[blockie]

I created a password for an MS account more than a year ago. Have not needed to use it until today. Installing an app. Can't remember it. Is there anyway to reset or recover a MS PW? How can I fix this, short of a brand new re-install?

Bill

 

[Brink]

Hello Bill,

You can use step 5 in OPTION TWO of the tutorial below to reset your Microsoft account password online at Microsoft. It'll then sync to your PC while it's online to change the password.

http://www.eightforums.com/tutorials/12206-microsoft-account-password-change-reset-windows-8-a.html

 

[Barman58]

You could try accessing this web page

https://login.live.com/

There is an option to recover the password - not actually followed up on this but hopefully will be possible

 

[blockie]

BRINK,
Tried that and kept getting this;

'"Try entering your Microsoft account again. We don't recognize this one."

I entered the email address that I used when I first got the account and then the email I have now. Above error on both. I don't know the account number.

Bill

 

[blockie]

BARMAN58,
Same as previous post. In fact, I went to the same sign in page.

Bill

 

[Brink]

Bill,

Are you sure that you didn't close the Microsoft account?

 

[blockie]

Brink,
I am not sure. I don;t think I have closed it.
Bill

 

[Brink]

If it's not recognizing the email address, then it's usually because it was closed or possibly not entered correctly.

 

[blockie]

I guess I never had an account because when I registered for an account it went in flawlessly
Bill.