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Metro Apps not working


Posts
9
#1
Hello All,
I am having somewhat of an odd issue. When I launch a Metro app, it will show the 'app start screen' but then immediately close. It would appear that the process is still running because I can see it, and others attempted, in the running Metro apps area (top left, mouse down). I recently completely disabled UAC but then re-enabled it to get them to work. I now know that it is not a UAC issue because I have seen the error about it not being enabled. I do believe however, that disabling may have started this issue.

Any tips?

Thanks in advance!
 

My Computer

System One

  • OS
    Windows 8 Pro x64
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    HP Frankenstein Pavilion
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    Phenom II 1095-T x6
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    HP something something...
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    16GB Crucial
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Brink

Administrator
Administrator
mvp
Posts
24,216
#2
Hello InfectionZer0,

What release (DP, CP, or RTM) of Windows 8 are you using?

The issue with UAC having to be turned on to the default level for Metro apps to run has been fixed in the RTM release though. :)
 

My Computer

System One

  • OS
    64-bit Windows 10
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Custom self built
    CPU
    Intel i7-8700K OC'd to 5 GHz
    Motherboard
    ASUS ROG Maximus XI Formula Z390
    Memory
    16 GB (8GBx2) G.SKILL TridentZ DDR4 3200 MHz
    Graphics Card(s)
    ASUS ROG-STRIX-GTX1080TI-O11G-GAMING
    Sound Card
    Integrated Digital Audio (S/PDIF)
    Monitor(s) Displays
    3 x 27" Asus VE278Q
    Screen Resolution
    1920x1080
    Hard Drives
    1TB Samsung 970 EVO Plus M.2,
    250GB Samsung 960 EVO M.2,
    6TB WD Black WD6001FZWX
    8TB WD MyCloudEX2Ultra NAS
    PSU
    OCZ Series Gold OCZZ1000M 1000W
    Case
    Thermaltake Core P3
    Cooling
    Corsair Hydro H115i
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    Logitech Z625 speaker system,
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    HP Color LaserJet Pro MFP M477fdn,
    Linksys EA9500 router,
    Arris SB8200 cable modem,
    APC SMART-UPS RT 1000 XL - SURT1000XLI,
    Lumia 1520 phone
Posts
9
#3
I am currently running Windows 8 Pro x64 (Final). Let me try restoring UAC to default and see. Will post back

Edit: UAC Defaults did not resolve.
Metro App troubleshooter did not find anything
Avast reinstalled, uninstalled, ccleaner ran (another thread)
Switching to Local profile (another site)
Updating Graphics driver (another site)

Still closes immediately.
:confused:
 
Last edited:

My Computer

System One

  • OS
    Windows 8 Pro x64
    System Manufacturer/Model
    HP Frankenstein Pavilion
    CPU
    Phenom II 1095-T x6
    Motherboard
    HP something something...
    Memory
    16GB Crucial
    Graphics Card(s)
    AMD Radeon 6770
    Monitor(s) Displays
    Dell 24" + HP 22"
    Hard Drives
    60GB OCZ SSD
    1TB WD
    PSU
    CoolerMaster 500W
    Case
    About to be replaced
    Keyboard
    Microsoft Desktop 3000
    Mouse
    Microsoft Desktop 3000
    Internet Speed
    15D/1U

Brink

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Administrator
mvp
Posts
24,216
#4
Did you by chance do anything that would affect this registry key in bold below to disable UAC?

This was used in Windows 7 to disable UAC, but in Windows 8, that key needs to stay set as 1. If set to 0, it will cause issues with Metro apps like you are having. Anything designed for Windows 7 for this will not work properly in Windows 8 because of this.

Code:
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Policies\System]
"ConsentPromptBehaviorAdmin"=dword:00000000
[SIZE=3][B]"EnableLUA"=dword:0000000[COLOR=#ff0000]0[/COLOR][/B][/SIZE]
"PromptOnSecureDesktop"=dword:00000000
UAC_Disable-0.jpg
 

My Computer

System One

  • OS
    64-bit Windows 10
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Custom self built
    CPU
    Intel i7-8700K OC'd to 5 GHz
    Motherboard
    ASUS ROG Maximus XI Formula Z390
    Memory
    16 GB (8GBx2) G.SKILL TridentZ DDR4 3200 MHz
    Graphics Card(s)
    ASUS ROG-STRIX-GTX1080TI-O11G-GAMING
    Sound Card
    Integrated Digital Audio (S/PDIF)
    Monitor(s) Displays
    3 x 27" Asus VE278Q
    Screen Resolution
    1920x1080
    Hard Drives
    1TB Samsung 970 EVO Plus M.2,
    250GB Samsung 960 EVO M.2,
    6TB WD Black WD6001FZWX
    8TB WD MyCloudEX2Ultra NAS
    PSU
    OCZ Series Gold OCZZ1000M 1000W
    Case
    Thermaltake Core P3
    Cooling
    Corsair Hydro H115i
    Keyboard
    Logitech wireless K800
    Mouse
    Logitech MX Master
    Internet Speed
    1 Gb/s Download and 35 Mb/s Upload
    Browser
    Internet Explorer 11
    Antivirus
    Malwarebyte Anti-Malware Premium
    Other Info
    Logitech Z625 speaker system,
    Logitech BRIO 4K Pro webcam,
    HP Color LaserJet Pro MFP M477fdn,
    Linksys EA9500 router,
    Arris SB8200 cable modem,
    APC SMART-UPS RT 1000 XL - SURT1000XLI,
    Lumia 1520 phone
Posts
9
#5
asdf.png

I had disabled that originally, but switched it back when I first read about UAC causing Metro issues.
 

My Computer

System One

  • OS
    Windows 8 Pro x64
    System Manufacturer/Model
    HP Frankenstein Pavilion
    CPU
    Phenom II 1095-T x6
    Motherboard
    HP something something...
    Memory
    16GB Crucial
    Graphics Card(s)
    AMD Radeon 6770
    Monitor(s) Displays
    Dell 24" + HP 22"
    Hard Drives
    60GB OCZ SSD
    1TB WD
    PSU
    CoolerMaster 500W
    Case
    About to be replaced
    Keyboard
    Microsoft Desktop 3000
    Mouse
    Microsoft Desktop 3000
    Internet Speed
    15D/1U

Brink

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mvp
Posts
24,216
#6
Are the apps working again for you now with that changed, and restarted the computer?
 

My Computer

System One

  • OS
    64-bit Windows 10
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Custom self built
    CPU
    Intel i7-8700K OC'd to 5 GHz
    Motherboard
    ASUS ROG Maximus XI Formula Z390
    Memory
    16 GB (8GBx2) G.SKILL TridentZ DDR4 3200 MHz
    Graphics Card(s)
    ASUS ROG-STRIX-GTX1080TI-O11G-GAMING
    Sound Card
    Integrated Digital Audio (S/PDIF)
    Monitor(s) Displays
    3 x 27" Asus VE278Q
    Screen Resolution
    1920x1080
    Hard Drives
    1TB Samsung 970 EVO Plus M.2,
    250GB Samsung 960 EVO M.2,
    6TB WD Black WD6001FZWX
    8TB WD MyCloudEX2Ultra NAS
    PSU
    OCZ Series Gold OCZZ1000M 1000W
    Case
    Thermaltake Core P3
    Cooling
    Corsair Hydro H115i
    Keyboard
    Logitech wireless K800
    Mouse
    Logitech MX Master
    Internet Speed
    1 Gb/s Download and 35 Mb/s Upload
    Browser
    Internet Explorer 11
    Antivirus
    Malwarebyte Anti-Malware Premium
    Other Info
    Logitech Z625 speaker system,
    Logitech BRIO 4K Pro webcam,
    HP Color LaserJet Pro MFP M477fdn,
    Linksys EA9500 router,
    Arris SB8200 cable modem,
    APC SMART-UPS RT 1000 XL - SURT1000XLI,
    Lumia 1520 phone
Posts
9
#7
Sorry, no. I meant to say in my post that I had flipped the registry value earlier than when I posted the thread as I received the error about it needing to be turned on. When I went through an defaulted UAC, I went back through secpol and changed all those to default and put the popup level back to default as well. This is still an issue.
 

My Computer

System One

  • OS
    Windows 8 Pro x64
    System Manufacturer/Model
    HP Frankenstein Pavilion
    CPU
    Phenom II 1095-T x6
    Motherboard
    HP something something...
    Memory
    16GB Crucial
    Graphics Card(s)
    AMD Radeon 6770
    Monitor(s) Displays
    Dell 24" + HP 22"
    Hard Drives
    60GB OCZ SSD
    1TB WD
    PSU
    CoolerMaster 500W
    Case
    About to be replaced
    Keyboard
    Microsoft Desktop 3000
    Mouse
    Microsoft Desktop 3000
    Internet Speed
    15D/1U

Brink

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mvp
Posts
24,216
#8
If you like, you could do a refresh of Windows 8 without losing as much as reseting or resintalling.
 

My Computer

System One

  • OS
    64-bit Windows 10
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Custom self built
    CPU
    Intel i7-8700K OC'd to 5 GHz
    Motherboard
    ASUS ROG Maximus XI Formula Z390
    Memory
    16 GB (8GBx2) G.SKILL TridentZ DDR4 3200 MHz
    Graphics Card(s)
    ASUS ROG-STRIX-GTX1080TI-O11G-GAMING
    Sound Card
    Integrated Digital Audio (S/PDIF)
    Monitor(s) Displays
    3 x 27" Asus VE278Q
    Screen Resolution
    1920x1080
    Hard Drives
    1TB Samsung 970 EVO Plus M.2,
    250GB Samsung 960 EVO M.2,
    6TB WD Black WD6001FZWX
    8TB WD MyCloudEX2Ultra NAS
    PSU
    OCZ Series Gold OCZZ1000M 1000W
    Case
    Thermaltake Core P3
    Cooling
    Corsair Hydro H115i
    Keyboard
    Logitech wireless K800
    Mouse
    Logitech MX Master
    Internet Speed
    1 Gb/s Download and 35 Mb/s Upload
    Browser
    Internet Explorer 11
    Antivirus
    Malwarebyte Anti-Malware Premium
    Other Info
    Logitech Z625 speaker system,
    Logitech BRIO 4K Pro webcam,
    HP Color LaserJet Pro MFP M477fdn,
    Linksys EA9500 router,
    Arris SB8200 cable modem,
    APC SMART-UPS RT 1000 XL - SURT1000XLI,
    Lumia 1520 phone

streetwolf

Member
Member
New Jersey

Posts
114
#9
Did you do an upgrade or clean install of W8 RTM? I did an upgrade from W7 originally but had so many annoying problems I went with a clean install and all my problems disappeared. This might work for you if all else fails.
 

My Computer

System One

  • OS
    Windows 8.1 Pro X64
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Homemade Rig
    CPU
    Intel Core i7 Quad 3770K @ 5 Ghz
    Motherboard
    ASUS P8Z77-V Deluxe
    Memory
    Corsair Dominator-GT 16GB @ 2400 Mhz
    Graphics Card(s)
    Sapphire HD7970 3GB OC Edition
    Sound Card
    Realtek HD
    Monitor(s) Displays
    ASUS PA246Q & PA249Q IPS 24" LCD
    Screen Resolution
    1920x1200
    Hard Drives
    Samsung SSD 830, 840 256GB |
    2TB Seagate SATA3 |
    Hitachi eSata 500GB
    PSU
    Corsair Professional Series 1050W
    Case
    Corsair Obsididan 800D Full Tower
    Cooling
    Corsair H100 Liquid CPU Cooler
    Keyboard
    Logitech Wireless K520
    Mouse
    Microsoft Wireless Explorer
    Internet Speed
    120/35
    Browser
    Fx41
    Antivirus
    Windows Defender
    Other Info
    UEFI BIOS with a GPT SSD boot drive.

davehc

New Member
Pro User
Denmark (But English)

Posts
1,150
#10
Have a look at the windows Firewall. Avast would have disabled it, and maybe not turned it back on with the uninstall. It must be enabled to use most of the Metro Apps..
 

My Computer

System One

  • OS
    Windows 8.1
    Computer type
    PC/Desktop
    Other Info
    Use several different computers during a day, so specs are irrelevant.
Posts
9
#11
If you like, you could do a refresh of Windows 8 without losing as much as reseting or resintalling.
I'll try that next.

Did you do an upgrade or clean install of W8 RTM? I did an upgrade from W7 originally but had so many annoying problems I went with a clean install and all my problems disappeared. This might work for you if all else fails.
I did upgrade. I just got an SSD installed and got everything configured when I found that I had a Win 8 license through the MS Academic program. So I didn't want to reconfigure absolutely everything custom I had, but in hindsight, that would have been the better option. Maybe after I decide to completely transition, I'll wipe it clean and start anew.

Have a look at the windows Firewall. Avast would have disabled it, and maybe not turned it back on with the uninstall. It must be enabled to use most of the Metro Apps..
In my readings, I saw that point as well. I checked the firewall and it was all enabled. I checked the white/black listed items and I have no blocked items.

__

Thanks for the replies all, we'll see what a refresh does.
 

My Computer

System One

  • OS
    Windows 8 Pro x64
    System Manufacturer/Model
    HP Frankenstein Pavilion
    CPU
    Phenom II 1095-T x6
    Motherboard
    HP something something...
    Memory
    16GB Crucial
    Graphics Card(s)
    AMD Radeon 6770
    Monitor(s) Displays
    Dell 24" + HP 22"
    Hard Drives
    60GB OCZ SSD
    1TB WD
    PSU
    CoolerMaster 500W
    Case
    About to be replaced
    Keyboard
    Microsoft Desktop 3000
    Mouse
    Microsoft Desktop 3000
    Internet Speed
    15D/1U

streetwolf

Member
Member
New Jersey

Posts
114
#12

My Computer

System One

  • OS
    Windows 8.1 Pro X64
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Homemade Rig
    CPU
    Intel Core i7 Quad 3770K @ 5 Ghz
    Motherboard
    ASUS P8Z77-V Deluxe
    Memory
    Corsair Dominator-GT 16GB @ 2400 Mhz
    Graphics Card(s)
    Sapphire HD7970 3GB OC Edition
    Sound Card
    Realtek HD
    Monitor(s) Displays
    ASUS PA246Q & PA249Q IPS 24" LCD
    Screen Resolution
    1920x1200
    Hard Drives
    Samsung SSD 830, 840 256GB |
    2TB Seagate SATA3 |
    Hitachi eSata 500GB
    PSU
    Corsair Professional Series 1050W
    Case
    Corsair Obsididan 800D Full Tower
    Cooling
    Corsair H100 Liquid CPU Cooler
    Keyboard
    Logitech Wireless K520
    Mouse
    Microsoft Wireless Explorer
    Internet Speed
    120/35
    Browser
    Fx41
    Antivirus
    Windows Defender
    Other Info
    UEFI BIOS with a GPT SSD boot drive.

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