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Media Center Install Problems

livewire

Member
Member
don't know if anyone can help but about a month ago I wanted to install media center on my windows 8, so went to add new features, paid for a license key, the payment went through fine, accepted the terms then get the error message "something went wrong, close the wizard and try again later"

I kept retrying the install over the next few days with the same error. I did not have a lot of time to troubleshoot the problem and just wanted a refund for the product I never received which Microsoft did after phoning them and agreeing to a electronic destruction letter.


Forward to today I would like to try installing media center again but when I go to the "add new features" section the first window that comes up is this

Add-Feature-2.png



and I want to get back to this

Media_Center.jpg



So how do I reset this add new features section without having the hassle of reinstalling windows?

appreciate any help.
 

My Computer

System One

  • OS
    windows 8.1 Pro
    Computer type
    PC/Desktop
    CPU
    Intel 3770K i7 Ivy Bridge oc 4.5 GHz
    Motherboard
    Asus P8Z77 Premium
    Memory
    32GB Corsair Platinum
    Graphics Card(s)
    Nvidia GTX 780
    Hard Drives
    Crucial 512GB SSD
    2x 3TB Seagate
    PSU
    Corsair HX850
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    Corsair White Graphite 600T
    Cooling
    Corsair H80i
    Keyboard
    Roccat Isku
    Mouse
    Roccat Kone XTD

CountMike

Well-Known Member
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Guru
Last edited by a moderator:

My Computer

System One

  • OS
    Windows 8.1 Pro
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Home made
    CPU
    AMD Ryzen7 2700x
    Motherboard
    Asus Prime x470 Pro
    Memory
    16GB Kingston 3600
    Graphics Card(s)
    Asus strix 570 OC 4gb
    Hard Drives
    Samsung 960 evo 250GB
    Silicon Power V70 240GB SSD
    WD 1 TB Blue
    WD 2 TB Blue
    Bunch of backup HDDs.
    PSU
    Sharkoon, Silent Storm 660W
    Case
    Raidmax
    Cooling
    CCM Nepton 140xl
    Internet Speed
    40/2 Mbps
    Browser
    Firefox
    Antivirus
    WD

alphanumeric

slightly off center
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Well, did you click on "Choose" when you do that it should ask you for license number or windows product code.

http://www.eightforums.com/tutorials/6559-windows-media-center-add-windows-8-a.html

I think the problem is that the OP is not getting the choose screen now. He's just getting what's shown in the fist picture and when he clicks "add features" it fails.


@ livewire, have you tried system restore to a time before you tried to installed MC? If your restore points don't go back far enough you may have to do a reset or refresh.
http://www.eightforums.com/tutorials/2302-reset-windows-8-a.html?ltr=R
http://www.eightforums.com/tutorials/2293-refresh-windows-8-a.html?ltr=R
 

My Computer

System One

  • OS
    Windows 10 Education 64 Bit
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Asus
    CPU
    AMD Phenom II X4 980 Black Edition Deneb 3.7GHz
    Motherboard
    ASUS M4N68T-M V2 µATX Motherboard
    Memory
    8GB 4GBx2 Kingston PC10600 DDR3 1333 Memory
    Graphics Card(s)
    NVIDIA Geforce GT640 2 Gig DDR3 PCIe
    Sound Card
    VIA VT1708s High Definition Audio 8-channel Onboard
    Monitor(s) Displays
    22" LG E2242 1080p and 2 19" I-INC AG191D
    Screen Resolution
    1280x1024 - 1920x1080 - 1280x1024
    Hard Drives
    Crucial MX100 256 GB SSD and 500 GB WD Blue SATA
    PSU
    Thermaltake TR 620
    Case
    Power Up Black ATX Mid-Tower Case
    Cooling
    Stock heatsink fan
    Keyboard
    Logitech Wireless K350 Wave
    Mouse
    Logitech M570 Trackball and T650 TouchPad
    Internet Speed
    80 Mbps Down 30 Mbps Up
    Browser
    Internet Explorer 11
    Antivirus
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    Other Info
    HP DVD1040e Lightscribe - External USB2

livewire

Member
Member
[QUOTE
I think the problem is that the OP is not getting the choose screen now. He's just getting what's shown in the fist picture and when he clicks "add features" it fails.


@ livewire, have you tried system restore to a time before you tried to installed MC? If your restore points don't go back far enough you may have to do a reset or refresh.
http://www.eightforums.com/tutorials/2302-reset-windows-8-a.html?ltr=R
http://www.eightforums.com/tutorials/2293-refresh-windows-8-a.html?ltr=R[/QUOTE]


Thanks for your help guys, that is exactly it. When I go to add features I get the top image.

I've done quite a bit within the month so did not want to try restore, reset or refresh. I suppose I will try and find an alternative media center. Not a great start from moving from a mac.

Why does Microsoft not let you just download Media Center from the store and enter the purchased key within the app instead of having the order system baked in the os.
 

My Computer

System One

  • OS
    windows 8.1 Pro
    Computer type
    PC/Desktop
    CPU
    Intel 3770K i7 Ivy Bridge oc 4.5 GHz
    Motherboard
    Asus P8Z77 Premium
    Memory
    32GB Corsair Platinum
    Graphics Card(s)
    Nvidia GTX 780
    Hard Drives
    Crucial 512GB SSD
    2x 3TB Seagate
    PSU
    Corsair HX850
    Case
    Corsair White Graphite 600T
    Cooling
    Corsair H80i
    Keyboard
    Roccat Isku
    Mouse
    Roccat Kone XTD

CountMike

Well-Known Member
VIP Member
Guru
To be frank, you do not need WMC at all, There are so many great programs that do same or more. I use Pot Player for everything multimedia, it's free and comes with all the codecs necessary to play anything, VLC is another great MM player. With all that stuff around I don't even know why M$ even bothered with WMC.
 

My Computer

System One

  • OS
    Windows 8.1 Pro
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Home made
    CPU
    AMD Ryzen7 2700x
    Motherboard
    Asus Prime x470 Pro
    Memory
    16GB Kingston 3600
    Graphics Card(s)
    Asus strix 570 OC 4gb
    Hard Drives
    Samsung 960 evo 250GB
    Silicon Power V70 240GB SSD
    WD 1 TB Blue
    WD 2 TB Blue
    Bunch of backup HDDs.
    PSU
    Sharkoon, Silent Storm 660W
    Case
    Raidmax
    Cooling
    CCM Nepton 140xl
    Internet Speed
    40/2 Mbps
    Browser
    Firefox
    Antivirus
    WD

alphanumeric

slightly off center
VIP Member
Guru
Gold Member
You can just enter the key in add features window and skip the ordering it part. Anybody that snagged one of the free keys while they were available would do it that way. I think its an OS upgrade so that's why you add it though add features, its a feature added to Windows 8. Its the same as going from 8 to 8 Pro, you're enabling extra features that are currently disabled. That's my best guess anyway. You appear to be stuck in a loop. Your MC upgrade started but didn't finish. Now when you go to add features it wants to finish the upgrade but fails when you do. If it was me I'd likely do a clean install. At the very least I'd try a refresh or reset.
 

My Computer

System One

  • OS
    Windows 10 Education 64 Bit
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Asus
    CPU
    AMD Phenom II X4 980 Black Edition Deneb 3.7GHz
    Motherboard
    ASUS M4N68T-M V2 µATX Motherboard
    Memory
    8GB 4GBx2 Kingston PC10600 DDR3 1333 Memory
    Graphics Card(s)
    NVIDIA Geforce GT640 2 Gig DDR3 PCIe
    Sound Card
    VIA VT1708s High Definition Audio 8-channel Onboard
    Monitor(s) Displays
    22" LG E2242 1080p and 2 19" I-INC AG191D
    Screen Resolution
    1280x1024 - 1920x1080 - 1280x1024
    Hard Drives
    Crucial MX100 256 GB SSD and 500 GB WD Blue SATA
    PSU
    Thermaltake TR 620
    Case
    Power Up Black ATX Mid-Tower Case
    Cooling
    Stock heatsink fan
    Keyboard
    Logitech Wireless K350 Wave
    Mouse
    Logitech M570 Trackball and T650 TouchPad
    Internet Speed
    80 Mbps Down 30 Mbps Up
    Browser
    Internet Explorer 11
    Antivirus
    Windows Defender
    Other Info
    HP DVD1040e Lightscribe - External USB2

alphanumeric

slightly off center
VIP Member
Guru
Gold Member
To be frank, you do not need WMC at all, There are so many great programs that do same or more. I use Pot Player for everything multimedia, it's free and comes with all the codecs necessary to play anything, VLC is another great MM player. With all that stuff around I don't even know why M$ even bothered with WMC.

There are some people like me, that like it. Mind you I wouldn't pay to add it, but I did snag some of the free keys that Microsoft offered up, so I use it.
 

My Computer

System One

  • OS
    Windows 10 Education 64 Bit
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Asus
    CPU
    AMD Phenom II X4 980 Black Edition Deneb 3.7GHz
    Motherboard
    ASUS M4N68T-M V2 µATX Motherboard
    Memory
    8GB 4GBx2 Kingston PC10600 DDR3 1333 Memory
    Graphics Card(s)
    NVIDIA Geforce GT640 2 Gig DDR3 PCIe
    Sound Card
    VIA VT1708s High Definition Audio 8-channel Onboard
    Monitor(s) Displays
    22" LG E2242 1080p and 2 19" I-INC AG191D
    Screen Resolution
    1280x1024 - 1920x1080 - 1280x1024
    Hard Drives
    Crucial MX100 256 GB SSD and 500 GB WD Blue SATA
    PSU
    Thermaltake TR 620
    Case
    Power Up Black ATX Mid-Tower Case
    Cooling
    Stock heatsink fan
    Keyboard
    Logitech Wireless K350 Wave
    Mouse
    Logitech M570 Trackball and T650 TouchPad
    Internet Speed
    80 Mbps Down 30 Mbps Up
    Browser
    Internet Explorer 11
    Antivirus
    Windows Defender
    Other Info
    HP DVD1040e Lightscribe - External USB2
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