MaxxAudio resets whenever a new video plays

Eleandor

New Member
Messages
14
A few weeks ago my headphones stopped working. After many attempts, I fixed it by uninstalling & reinstalling the audio device on my laptop. Ever since, I've been experiencing following problem:

Whenever I play a video in firefox/chrome/... it sounds like the audio settings set by MaxxAudio (equalizer, bass, treble, ...) re-apply, which causes the audio to be severely distorted, as if the bass boost is applied twice. This happens when I play a new video, or resume a paused video. It doesn't seem to happen in regular media players (edit: it does, but it's not nearly as pronounced)

Here's a list of things I've tried:
- updated latest audio drivers (manually, because windows didn't find anything more recent than 2014)
- jacked headphones out & back in
- turned MaxxAudio off & back on
- disabled noise reduction in volume control options

Changing the volume oddly enough fixes the problem, but only temporarily until the next video I play / resume.
 
Last edited:

My Computer

System One

  • OS
    Windows 8.1
    Computer type
    Laptop
    System Manufacturer/Model
    ASUSTek COMPUTER INC. / N551JK
    CPU
    i7-4710HQ @ 2.5Ghz
    Memory
    8 Gb
    Graphics Card(s)
    NVIDIA GeForce GTX 850M
    Sound Card
    RealTek High Definition Audio

fireberd

Beach Observer
VIP Member
Pro User
Messages
1,811
Location
Inverness, FL
Maxxaudio is NOT the PC's sound driver, it is an enhancement to the sound driver.

As you report this only happens with videos in firefox/chrome. Are these videos YouTube and using the Adobe Flash Player? If so, update the Flash Player as it is known to cause many problems.

Also, please fill in the "My System Specs". Helps us to try and help you.
 

My Computer

System One

  • OS
    Win 10
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Home Built
    CPU
    i7 6700K
    Motherboard
    ASUS ROG Maximus VIII Hero
    Memory
    16 Gb G Skill TridentZ DDR4 3400
    Graphics Card(s)
    Intel (i7 CPU)
    Sound Card
    RealTek Integrated
    Monitor(s) Displays
    27" Dell SE2717HR
    Screen Resolution
    1920X1080
    Hard Drives
    500GB Samsung 850 SSD, 3TB for backups
    PSU
    EVGA Supernova 750 G2
    Case
    BeQuiet Silent Base 600
    Cooling
    Deepcool Captain 120EX
    Keyboard
    Microsoft Wireless
    Mouse
    Logitech wireless
    Internet Speed
    Cable - 100MB Downlink
    Browser
    Edge/Firefox
    Antivirus
    Microsoft
    Other Info
    Sonar Platinum 64 bit recording studio software with MOTU 896Mk3 Hybrid recording interface unit.

Eleandor

New Member
Messages
14
Maxxaudio is NOT the PC's sound driver, it is an enhancement to the sound driver.
I know, but I figured the first reply would be "update your drivers"...

As you report this only happens with videos in firefox/chrome. Are these videos YouTube and using the Adobe Flash Player? If so, update the Flash Player as it is known to cause many problems.
HTML5 video player. Flash is disabled. Also, I think it happens elsewhere too, but it's much more pronounced (and problematic) in browser videos...

Also, please fill in the "My System Specs". Helps us to try and help you.
Done, although all I can find for sound card is "RealTek High Definition Audio"...
 

My Computer

System One

  • OS
    Windows 8.1
    Computer type
    Laptop
    System Manufacturer/Model
    ASUSTek COMPUTER INC. / N551JK
    CPU
    i7-4710HQ @ 2.5Ghz
    Memory
    8 Gb
    Graphics Card(s)
    NVIDIA GeForce GTX 850M
    Sound Card
    RealTek High Definition Audio

fireberd

Beach Observer
VIP Member
Pro User
Messages
1,811
Location
Inverness, FL
Go to the Realtek site and download the latest "High Definition Audio Codec" driver. See if that makes a difference.

Realtek
 

My Computer

System One

  • OS
    Win 10
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Home Built
    CPU
    i7 6700K
    Motherboard
    ASUS ROG Maximus VIII Hero
    Memory
    16 Gb G Skill TridentZ DDR4 3400
    Graphics Card(s)
    Intel (i7 CPU)
    Sound Card
    RealTek Integrated
    Monitor(s) Displays
    27" Dell SE2717HR
    Screen Resolution
    1920X1080
    Hard Drives
    500GB Samsung 850 SSD, 3TB for backups
    PSU
    EVGA Supernova 750 G2
    Case
    BeQuiet Silent Base 600
    Cooling
    Deepcool Captain 120EX
    Keyboard
    Microsoft Wireless
    Mouse
    Logitech wireless
    Internet Speed
    Cable - 100MB Downlink
    Browser
    Edge/Firefox
    Antivirus
    Microsoft
    Other Info
    Sonar Platinum 64 bit recording studio software with MOTU 896Mk3 Hybrid recording interface unit.
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