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Massive issues with new build. (Windows 8.1 x64)


Swompen

New Member
Posts
12
#1
Hey there.

I'm about to take a sledgehammer on my new PC that i built.
I'm having massive issues regarding a few things.
I can't install updates, they fail every time.

Also, after they failed to install when i boot into Windows again i loose signal to my screen and i need to force it into safe mode to remove any and all drivers for the GFX and then i can boot into normal windows again.

I'm going insane here.

Specs:
MSI x99 Gaming 7
Intel Core i7 5820K
580GTX MSI

Ideas?
 

My Computer

System One

  • OS
    Windows 8.1

DustSailor

New Member
Pro User
#2
Hey mate,

From what I can tell, MSI provides drivers for two motherboards similar to the one you named: X99A Gaming 7 and X99S Gaming 7... which one is yours?

What I would do in your situation, is to make sure you have the right board in mind, go to the MSI website and only install drivers from there: (US) MSI USA - Computer, Laptop, Notebook, Desktop, Mainboard, Graphics and more

You may need to update the BIOS as well, and they should tell you how, or have a program that installs for you.

This is a handy little repair tool on your computer: SFC Command - Run in Windows 10 - Windows 10 Forums (works for Win8 too - use Option three in the tutorial, it is easier)

Let me know how it goes to that point
 

My Computer

System One

  • OS
    Windows 8.1 Pro with Media Center x64
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Custom
    CPU
    Intel Core i7-3820 CPU OC @ 3.80GHz
    Motherboard
    Gigabyte G1.Assassin2
    Memory
    Corsair Dominator 16GB Quad Channel DDR3
    Graphics Card(s)
    Nvidia by EVGA - GeForce GTX 670 4GB
    Sound Card
    On board Creative SB X-Fi
    Monitor(s) Displays
    acer 24" H243H
    Screen Resolution
    1920 X 1080
    Hard Drives
    Main 500GB Hybrid Drive @ 7,200RPM
    Secondary OCZ SSD Vertex 3 Max IOPS
    PSU
    Silent Pro 1000w gold 80+
    Case
    Azza Hurrican 2000
    Cooling
    Liquid CPU cooler & fans
    Keyboard
    Microsoft Comfort Curve 2000
    Mouse
    Tek Republic Wired Laser Mouse
    Internet Speed
    5ms Ping 5.15Mb/s Download .64Mb/s Upload
    Browser
    Internet Explorer
    Antivirus
    Defender, Malwarebytes

Swompen

New Member
Posts
12
#3
Hey again.

i got the X99 gaming 7 one.

I've tried to install all the oldest updates for the motherboard for the right motherboard.

but as soon as i try to install the GPU drivers OR windows updates the signals gets lost.

Also, tried SFC and it showed nothing.

edit: No i can't install anything it seems, as soon as i try to install drivers, updates or ANYTHING it drops the signal on the screen.

Edit #2: I got into safe mode and went trough the logs after trying to install the drivers for the motherboard and i see these errors x like a 300.

DCOM got error "1084" attempting to start the service wuauserv with arguments "Unavailable" in order to run the server.
 
Last edited:

My Computer

System One

  • OS
    Windows 8.1

DustSailor

New Member
Pro User
#4
Here is a (unfortunately) complicated method for troubleshooting update problems: Unable to install Windows Update for Windows 8 for x64-based Systems - Microsoft Community

Sometimes Malware can cause issues. Check to make sure you only have one antivirus installed, and use it for a full scan. In fact, some antiviruses can actually cause the problems. You can test this by simply uninstalling it, and attempting to install the updates once more.
A good program to use in addition to your antivirus is called malwarebytes found here: https://www.malwarebytes.org/ - They have a free version with a manual scan, but during the install process, make sure you deselect the trial version, otherwise it will give you the trial version of the full install instead of the free version. This is of course if you choose to use this program. It has a very good scan on it, I highly recommend using it perhaps once a month.

Side note: The MSI website only listed X99A or S model, but if you found the correct drivers for an X99 only model, then I guess it works! I hate to give you 'homework', but it looks like it may turn into a more complicated method of resolving the problem. Give it time, I am confident it will work out in the end.

*EDIT* if you cannot install anything, can you download it first, and install after? Meaning select Save instead of Run when the option presents itself. Does the internet connection get interrupted (meaning is this a fault of your modem, or is it definitely computer related)?
 

My Computer

System One

  • OS
    Windows 8.1 Pro with Media Center x64
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Custom
    CPU
    Intel Core i7-3820 CPU OC @ 3.80GHz
    Motherboard
    Gigabyte G1.Assassin2
    Memory
    Corsair Dominator 16GB Quad Channel DDR3
    Graphics Card(s)
    Nvidia by EVGA - GeForce GTX 670 4GB
    Sound Card
    On board Creative SB X-Fi
    Monitor(s) Displays
    acer 24" H243H
    Screen Resolution
    1920 X 1080
    Hard Drives
    Main 500GB Hybrid Drive @ 7,200RPM
    Secondary OCZ SSD Vertex 3 Max IOPS
    PSU
    Silent Pro 1000w gold 80+
    Case
    Azza Hurrican 2000
    Cooling
    Liquid CPU cooler & fans
    Keyboard
    Microsoft Comfort Curve 2000
    Mouse
    Tek Republic Wired Laser Mouse
    Internet Speed
    5ms Ping 5.15Mb/s Download .64Mb/s Upload
    Browser
    Internet Explorer
    Antivirus
    Defender, Malwarebytes

Swompen

New Member
Posts
12
#5
Hey again.

I've done a FULL format of the HDD before i reinstalled Win8.1 from bios with CMD.
I've searched the entire PC for virus / malware and so on.
Found a few nasty once but not anything that can cause this.

Right now i managed to install a few drivers (motherboard) and even windows updates.

The only issue that still persist is if i install Nivdia drivers i lose signal on the screen.
At least thats the only thing i know of so far.
 

My Computer

System One

  • OS
    Windows 8.1

DustSailor

New Member
Pro User
#6
Not sure if you tried this yet, but consider uninstalling the [Edit] graphics [/Edit] driver, and use this tutorial to remove all traces of it. It does offer to go into the registry to further remove bits and pieces, but I wouldn't recommend it unless you know a lot about it. Here it is: How to: Remove Your NVIDIA GPU Drivers.

Power down, and re-seat your card. Blow out all dust, make sure it is secure again and any extra power required for the card is provided (some cards, at least, I didn't check out yours)

Next, try installing the latest Nvidia driver from the website, double-checking you have the right driver for your card: Drivers | GeForce

Worth a shot!
 
Last edited:

My Computer

System One

  • OS
    Windows 8.1 Pro with Media Center x64
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Custom
    CPU
    Intel Core i7-3820 CPU OC @ 3.80GHz
    Motherboard
    Gigabyte G1.Assassin2
    Memory
    Corsair Dominator 16GB Quad Channel DDR3
    Graphics Card(s)
    Nvidia by EVGA - GeForce GTX 670 4GB
    Sound Card
    On board Creative SB X-Fi
    Monitor(s) Displays
    acer 24" H243H
    Screen Resolution
    1920 X 1080
    Hard Drives
    Main 500GB Hybrid Drive @ 7,200RPM
    Secondary OCZ SSD Vertex 3 Max IOPS
    PSU
    Silent Pro 1000w gold 80+
    Case
    Azza Hurrican 2000
    Cooling
    Liquid CPU cooler & fans
    Keyboard
    Microsoft Comfort Curve 2000
    Mouse
    Tek Republic Wired Laser Mouse
    Internet Speed
    5ms Ping 5.15Mb/s Download .64Mb/s Upload
    Browser
    Internet Explorer
    Antivirus
    Defender, Malwarebytes

Swompen

New Member
Posts
12
#7
I've done all that. and even put it so it can't update the drivers auto on the GFX.
Also, since it's a new built PC their is no dust and i double checked the PSU cables so see that all is connected.

You see why i'm going nuts?
I've tried EVERYTHING.
Even sweeping all nividia stuff and trying to installing them via Safe mode but nope.
 

My Computer

System One

  • OS
    Windows 8.1

DustSailor

New Member
Pro User
#8
Yep, that is baffling.

Make sure your power supply unit is providing enough power to the board. Other than that, I'll keep looking around, but someone smarter than me is probably going to need to check this thread out.
 

My Computer

System One

  • OS
    Windows 8.1 Pro with Media Center x64
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Custom
    CPU
    Intel Core i7-3820 CPU OC @ 3.80GHz
    Motherboard
    Gigabyte G1.Assassin2
    Memory
    Corsair Dominator 16GB Quad Channel DDR3
    Graphics Card(s)
    Nvidia by EVGA - GeForce GTX 670 4GB
    Sound Card
    On board Creative SB X-Fi
    Monitor(s) Displays
    acer 24" H243H
    Screen Resolution
    1920 X 1080
    Hard Drives
    Main 500GB Hybrid Drive @ 7,200RPM
    Secondary OCZ SSD Vertex 3 Max IOPS
    PSU
    Silent Pro 1000w gold 80+
    Case
    Azza Hurrican 2000
    Cooling
    Liquid CPU cooler & fans
    Keyboard
    Microsoft Comfort Curve 2000
    Mouse
    Tek Republic Wired Laser Mouse
    Internet Speed
    5ms Ping 5.15Mb/s Download .64Mb/s Upload
    Browser
    Internet Explorer
    Antivirus
    Defender, Malwarebytes

Swompen

New Member
Posts
12
#9
That however i do not know how to check properly, if the PSU is providing enough power.
It got more than enough Watts in there but no idea if it's faulty or not.
(should't be but who knows).

Thanks for you're help so far, It's always nice just to have someone to ball ideas back and forward with as well.
 

My Computer

System One

  • OS
    Windows 8.1

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