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Solved mail tile not updating


jennyb7

New Member
Posts
30
#1
for about a week my mail tile has received no email, but I can send. I have to log into my hotmail account to see new emails, what has happened
JB
 

My Computer

System One

  • OS
    windows 8

jennyb7

New Member
Posts
30
#2
send function also not working from tile screen

and no one seems to have this problem but what options do I have, as I have to log in to my account each time I want to check my emails
 

My Computer

System One

  • OS
    windows 8

HippsieGypsie

It's Gururrrrrr8!
Lilymoor, IL

Posts
13,547
#3
Welcome back to Windows EightForums, jennyb7.

Do you have problems with other Store apps?

You may want to try these to fix your Mail app:

Apps and tiles not working tutorial list:
Apps and Tiles Not Working or Responding: Fix in Windows 8

Paying close attention to these in the tutorial above:

App Troubleshooter:
Windows Store Apps Troubleshooter - Fix Apps in Windows 8

DISM to Fix Component Store Corruption:
DISM - Fixing Component Store Corruption in Windows 8

Scannow
www.eightforums.com/showthread.php?t=3047
 

My Computer

System One

  • OS
    8.1 Pro X64
    Computer type
    PC/Desktop
    System Manufacturer/Model Number
    Acer T690
    CPU
    Intel Pentium D Dual Core
    Motherboard
    Acer/Intel E946GZ
    Memory
    2GB (max upgrade)
    Graphics Card(s)
    Intel Graphics Media Accelerator 3000 - PCI Express x16
    Sound Card
    Integrated RealTek ALC888 high-definition audio with 7.1 channel audio support
    Monitor(s) Displays
    Acer AL1917W A LCD
    Screen Resolution
    1440 X 900
    Hard Drives
    350 GB Seagate Barracuda 7200.10
    Thumb drives
    PSU
    Standard 250 watt
    Case
    Desktop 7.2" (183mm) W x 17.5" (445mm) L x 14.5"
    Cooling
    Dual case fans + CPU fan
    Keyboard
    Acer Windows PS/2
    Mouse
    Wireless Microsoft Arc
    Internet Speed
    54mbp/s
    Browser
    IE11
    Antivirus
    Defender
    Other Info
    Office Pro 2013 / Nokia Lumia 1520 Windows Phone 8.1DP GDR1

jennyb7

New Member
Posts
30
#4
not solved yet

I have read the points you suggested, thanks for your help, I know the Windows 8 is activated, downloaded the trouble shooter which identified a driver problem, used IE to start the computer generally use firefox, and am still frustrated because no mail is downloading on the tile, but is on my login account. so ready to remove the tile and work with the login
 

My Computer

System One

  • OS
    windows 8

HippsieGypsie

It's Gururrrrrr8!
Lilymoor, IL

Posts
13,547
#5
You’re quite welcome. :)

Ok. Making progress I see. Was it a video driver by any chance?

Did you run DISM and scannow? These would be important before doing anything else in the first tutorial at this point.
 

My Computer

System One

  • OS
    8.1 Pro X64
    Computer type
    PC/Desktop
    System Manufacturer/Model Number
    Acer T690
    CPU
    Intel Pentium D Dual Core
    Motherboard
    Acer/Intel E946GZ
    Memory
    2GB (max upgrade)
    Graphics Card(s)
    Intel Graphics Media Accelerator 3000 - PCI Express x16
    Sound Card
    Integrated RealTek ALC888 high-definition audio with 7.1 channel audio support
    Monitor(s) Displays
    Acer AL1917W A LCD
    Screen Resolution
    1440 X 900
    Hard Drives
    350 GB Seagate Barracuda 7200.10
    Thumb drives
    PSU
    Standard 250 watt
    Case
    Desktop 7.2" (183mm) W x 17.5" (445mm) L x 14.5"
    Cooling
    Dual case fans + CPU fan
    Keyboard
    Acer Windows PS/2
    Mouse
    Wireless Microsoft Arc
    Internet Speed
    54mbp/s
    Browser
    IE11
    Antivirus
    Defender
    Other Info
    Office Pro 2013 / Nokia Lumia 1520 Windows Phone 8.1DP GDR1

jennyb7

New Member
Posts
30
#6
a miracle

after reading all I had to do to try to fix the problem, I decided to leave it, too complicated for me to bother, and today 2 weeks after it first stopped its back working,
 

My Computer

System One

  • OS
    windows 8