What's new

Solved Mail app not working after update

SciFiKriss

New Member
When I first installed Win 8 the mail app worked I then did some updates this morning and it is not working at all..all I get is a blank screen and the only way out is to go to the left hand side of screen and go back to the previous screen.

Thanks in advance

Kriss :geek:
 

My Computer

System One

  • OS
    Win 8
    System Manufacturer/Model
    Zoostrom

brummyfan

Well-Known Member
VIP Member
Guru
Hi SciFiKriss, welcome to the forums, try uninstalling updates one by one starting from the latest, you could eliminate the one causing problem.
 

My Computer

System One

  • OS
    Win 8.1
    Computer type
    Laptop
    System Manufacturer/Model
    Acer Aspire E1-571
    CPU
    i5-3230m
    Motherboard
    Acer Type-2
    Memory
    8GB DDR3 1333MHz
    Graphics Card(s)
    Intel HD 4000
    Sound Card
    High Definiton Audio Device
    Monitor(s) Displays
    Generic
    Screen Resolution
    1366x768
    Hard Drives
    Samsung 850 Pro 256GB
    PSU
    Generic
    Keyboard
    QWERTY
    Mouse
    ELANTECH Touchpad
    Internet Speed
    12.68Mbps
    Browser
    IE11
    Antivirus
    Windows Defender

SciFiKriss

New Member
Ok I have just checked where you would normally go for updates...through the control panel and the apps updates are not there where are they stored?

Thanks

Kriss :geek:
 

My Computer

System One

  • OS
    Win 8
    System Manufacturer/Model
    Zoostrom

brummyfan

Well-Known Member
VIP Member
Guru
Are you asking about Apps updates, they are suggested Apps for you to try, if you have updated any of them you can uninstall them if you don't need them.
Untitled 1.jpg

EDIT: I couldn't find the "Installed Updates" for Apps, what I have done is going to Apps and uninstalled them and reinstalled.
 
Last edited:

My Computer

System One

  • OS
    Win 8.1
    Computer type
    Laptop
    System Manufacturer/Model
    Acer Aspire E1-571
    CPU
    i5-3230m
    Motherboard
    Acer Type-2
    Memory
    8GB DDR3 1333MHz
    Graphics Card(s)
    Intel HD 4000
    Sound Card
    High Definiton Audio Device
    Monitor(s) Displays
    Generic
    Screen Resolution
    1366x768
    Hard Drives
    Samsung 850 Pro 256GB
    PSU
    Generic
    Keyboard
    QWERTY
    Mouse
    ELANTECH Touchpad
    Internet Speed
    12.68Mbps
    Browser
    IE11
    Antivirus
    Windows Defender

SciFiKriss

New Member
Yep that worked!

Now I can play with it...that was all I wanted to do was to play and see what it is like...

Thank you!

Kriss :)
 

My Computer

System One

  • OS
    Win 8
    System Manufacturer/Model
    Zoostrom

brummyfan

Well-Known Member
VIP Member
Guru
You are welcome, glad it worked for you :D
 

My Computer

System One

  • OS
    Win 8.1
    Computer type
    Laptop
    System Manufacturer/Model
    Acer Aspire E1-571
    CPU
    i5-3230m
    Motherboard
    Acer Type-2
    Memory
    8GB DDR3 1333MHz
    Graphics Card(s)
    Intel HD 4000
    Sound Card
    High Definiton Audio Device
    Monitor(s) Displays
    Generic
    Screen Resolution
    1366x768
    Hard Drives
    Samsung 850 Pro 256GB
    PSU
    Generic
    Keyboard
    QWERTY
    Mouse
    ELANTECH Touchpad
    Internet Speed
    12.68Mbps
    Browser
    IE11
    Antivirus
    Windows Defender

Users Who Are Viewing This Thread (Users: 0, Guests: 1)

Top