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Mail and People Apps stopped working


kado897

Active Member
VIP Member
Power User
Watford

Posts
466
#1
Both the Mail and People Apps have stopped working for me. The were both working yesterday. The Mail App still shows a live tile but when opened gives this super helpful screen.

Screenshot.png

Has anyone any ideas?
 

My Computer

System One

  • OS
    Windows 7 x64 SP1 Home Premium/Win 8.1 in VBox
    Computer type
    PC/Desktop
    System Manufacturer/Model Number
    Hewlett-Packard/G62 Notebook
    CPU
    Intel(R) Core(TM) i3 CPU M 330 @ 2.13GHz
    Motherboard
    Hewlett-Packard 1425
    Memory
    8 GB DDR3
    Graphics Card(s)
    Intel(R) HD Graphics
    Sound Card
    Realtek High Definition Audio
    Monitor(s) Displays
    Builtin
    Screen Resolution
    1366 x 768 x 32 bits (4294967296 colors) @ 60 Hz
    Hard Drives
    250 GB SATA Hard Disk Drive 7200 rpm
    2TB Seagate GoFlex USB 2 Drive
    1TB Iomega Prestige USB 2 Drive
    1.5TB Iomega Prestige USB 2 Drive (Samsung)
    1TB Iomega NAS.
    Mouse
    Microsoft Bluetooth Notebook Mouse 5000
    Internet Speed
    20Mb/sec

kado897

Active Member
VIP Member
Power User
Watford

Posts
466
#3
I'll give it a try and report back.
 

My Computer

System One

  • OS
    Windows 7 x64 SP1 Home Premium/Win 8.1 in VBox
    Computer type
    PC/Desktop
    System Manufacturer/Model Number
    Hewlett-Packard/G62 Notebook
    CPU
    Intel(R) Core(TM) i3 CPU M 330 @ 2.13GHz
    Motherboard
    Hewlett-Packard 1425
    Memory
    8 GB DDR3
    Graphics Card(s)
    Intel(R) HD Graphics
    Sound Card
    Realtek High Definition Audio
    Monitor(s) Displays
    Builtin
    Screen Resolution
    1366 x 768 x 32 bits (4294967296 colors) @ 60 Hz
    Hard Drives
    250 GB SATA Hard Disk Drive 7200 rpm
    2TB Seagate GoFlex USB 2 Drive
    1TB Iomega Prestige USB 2 Drive
    1.5TB Iomega Prestige USB 2 Drive (Samsung)
    1TB Iomega NAS.
    Mouse
    Microsoft Bluetooth Notebook Mouse 5000
    Internet Speed
    20Mb/sec

Quarien

Member
Member
Posts
13
#4
I have the same problem. As far as I know, this thing implies to the whole "package" of apps - Mail, Calendar, People and Messaging. I have no idea, what could be wrong, but also, I noticed this problem yesterday...

And I have the same resolution. Tell me, can you run Camera app and Tencent QQ (downloadable for free on Store)? The first one, for a short time worked quite well, but now it just crashes without a reason. Same thing with QQ, although I had no chance to check if it's working.
 

My Computer

System One

  • OS
    Windows 8.1
    Computer type
    Laptop
    System Manufacturer/Model Number
    Asus UL30JT
    CPU
    Intel Core i5-520UM
    Memory
    8GB
    Graphics Card(s)
    NVIDIA GeForce 310M

kado897

Active Member
VIP Member
Power User
Watford

Posts
466
#5
I am attempting reinstalling them but they have been sitting on installing for a while. Maybe it's a problem with the server.


Well they installed but still give the same error. I'm going to see if my other VM is the same.
 
Last edited:

My Computer

System One

  • OS
    Windows 7 x64 SP1 Home Premium/Win 8.1 in VBox
    Computer type
    PC/Desktop
    System Manufacturer/Model Number
    Hewlett-Packard/G62 Notebook
    CPU
    Intel(R) Core(TM) i3 CPU M 330 @ 2.13GHz
    Motherboard
    Hewlett-Packard 1425
    Memory
    8 GB DDR3
    Graphics Card(s)
    Intel(R) HD Graphics
    Sound Card
    Realtek High Definition Audio
    Monitor(s) Displays
    Builtin
    Screen Resolution
    1366 x 768 x 32 bits (4294967296 colors) @ 60 Hz
    Hard Drives
    250 GB SATA Hard Disk Drive 7200 rpm
    2TB Seagate GoFlex USB 2 Drive
    1TB Iomega Prestige USB 2 Drive
    1.5TB Iomega Prestige USB 2 Drive (Samsung)
    1TB Iomega NAS.
    Mouse
    Microsoft Bluetooth Notebook Mouse 5000
    Internet Speed
    20Mb/sec

kado897

Active Member
VIP Member
Power User
Watford

Posts
466
#7
I'll give it a try. They are working in my other VM.
 

My Computer

System One

  • OS
    Windows 7 x64 SP1 Home Premium/Win 8.1 in VBox
    Computer type
    PC/Desktop
    System Manufacturer/Model Number
    Hewlett-Packard/G62 Notebook
    CPU
    Intel(R) Core(TM) i3 CPU M 330 @ 2.13GHz
    Motherboard
    Hewlett-Packard 1425
    Memory
    8 GB DDR3
    Graphics Card(s)
    Intel(R) HD Graphics
    Sound Card
    Realtek High Definition Audio
    Monitor(s) Displays
    Builtin
    Screen Resolution
    1366 x 768 x 32 bits (4294967296 colors) @ 60 Hz
    Hard Drives
    250 GB SATA Hard Disk Drive 7200 rpm
    2TB Seagate GoFlex USB 2 Drive
    1TB Iomega Prestige USB 2 Drive
    1.5TB Iomega Prestige USB 2 Drive (Samsung)
    1TB Iomega NAS.
    Mouse
    Microsoft Bluetooth Notebook Mouse 5000
    Internet Speed
    20Mb/sec

kado897

Active Member
VIP Member
Power User
Watford

Posts
466
#8
SFC ran clean. I think I'll see what restoring to yesterday afternoon will do.
 

My Computer

System One

  • OS
    Windows 7 x64 SP1 Home Premium/Win 8.1 in VBox
    Computer type
    PC/Desktop
    System Manufacturer/Model Number
    Hewlett-Packard/G62 Notebook
    CPU
    Intel(R) Core(TM) i3 CPU M 330 @ 2.13GHz
    Motherboard
    Hewlett-Packard 1425
    Memory
    8 GB DDR3
    Graphics Card(s)
    Intel(R) HD Graphics
    Sound Card
    Realtek High Definition Audio
    Monitor(s) Displays
    Builtin
    Screen Resolution
    1366 x 768 x 32 bits (4294967296 colors) @ 60 Hz
    Hard Drives
    250 GB SATA Hard Disk Drive 7200 rpm
    2TB Seagate GoFlex USB 2 Drive
    1TB Iomega Prestige USB 2 Drive
    1.5TB Iomega Prestige USB 2 Drive (Samsung)
    1TB Iomega NAS.
    Mouse
    Microsoft Bluetooth Notebook Mouse 5000
    Internet Speed
    20Mb/sec

kado897

Active Member
VIP Member
Power User
Watford

Posts
466
#9
The restore back to yesterday worked. Ho Hum! So what the cause was I have no idea.
 

My Computer

System One

  • OS
    Windows 7 x64 SP1 Home Premium/Win 8.1 in VBox
    Computer type
    PC/Desktop
    System Manufacturer/Model Number
    Hewlett-Packard/G62 Notebook
    CPU
    Intel(R) Core(TM) i3 CPU M 330 @ 2.13GHz
    Motherboard
    Hewlett-Packard 1425
    Memory
    8 GB DDR3
    Graphics Card(s)
    Intel(R) HD Graphics
    Sound Card
    Realtek High Definition Audio
    Monitor(s) Displays
    Builtin
    Screen Resolution
    1366 x 768 x 32 bits (4294967296 colors) @ 60 Hz
    Hard Drives
    250 GB SATA Hard Disk Drive 7200 rpm
    2TB Seagate GoFlex USB 2 Drive
    1TB Iomega Prestige USB 2 Drive
    1.5TB Iomega Prestige USB 2 Drive (Samsung)
    1TB Iomega NAS.
    Mouse
    Microsoft Bluetooth Notebook Mouse 5000
    Internet Speed
    20Mb/sec

Quarien

Member
Member
Posts
13
#10
Well, my problem still isin't solved. The funny thing is, I can't really do restore, because system is relatively new, so the only restore point is from today, when I installed MS Office (the problem occurred earlier).

Sssso... got any more hints?
 

My Computer

System One

  • OS
    Windows 8.1
    Computer type
    Laptop
    System Manufacturer/Model Number
    Asus UL30JT
    CPU
    Intel Core i5-520UM
    Memory
    8GB
    Graphics Card(s)
    NVIDIA GeForce 310M

kado897

Active Member
VIP Member
Power User
Watford

Posts
466
#11
I've marked it unsolved. Perhaps someone will respond then.
 

My Computer

System One

  • OS
    Windows 7 x64 SP1 Home Premium/Win 8.1 in VBox
    Computer type
    PC/Desktop
    System Manufacturer/Model Number
    Hewlett-Packard/G62 Notebook
    CPU
    Intel(R) Core(TM) i3 CPU M 330 @ 2.13GHz
    Motherboard
    Hewlett-Packard 1425
    Memory
    8 GB DDR3
    Graphics Card(s)
    Intel(R) HD Graphics
    Sound Card
    Realtek High Definition Audio
    Monitor(s) Displays
    Builtin
    Screen Resolution
    1366 x 768 x 32 bits (4294967296 colors) @ 60 Hz
    Hard Drives
    250 GB SATA Hard Disk Drive 7200 rpm
    2TB Seagate GoFlex USB 2 Drive
    1TB Iomega Prestige USB 2 Drive
    1.5TB Iomega Prestige USB 2 Drive (Samsung)
    1TB Iomega NAS.
    Mouse
    Microsoft Bluetooth Notebook Mouse 5000
    Internet Speed
    20Mb/sec

brummyfan

Well-Known Member
VIP Member
Guru
Birmingham

Posts
1,487
#12

My Computer

System One

  • OS
    Win 8.1
    Computer type
    Laptop
    System Manufacturer/Model Number
    Acer Aspire E1-571
    CPU
    i5-3230m
    Motherboard
    Acer Type-2
    Memory
    8GB DDR3 1333MHz
    Graphics Card(s)
    Intel HD 4000
    Sound Card
    High Definiton Audio Device
    Monitor(s) Displays
    Generic
    Screen Resolution
    1366x768
    Hard Drives
    Samsung 850 Pro 256GB
    PSU
    Generic
    Keyboard
    QWERTY
    Mouse
    ELANTECH Touchpad
    Internet Speed
    12.68Mbps
    Browser
    IE11
    Antivirus
    Windows Defender

davegx

Member
Member
Posts
55
#13
Well, my problem still isin't solved. The funny thing is, I can't really do restore, because system is relatively new, so the only restore point is from today, when I installed MS Office (the problem occurred earlier).

Sssso... got any more hints?
You could try refresh with this:http://www.eightforums.com/tutorials/2293-refresh-windows-8-a.html
Ive had to do this twice. It did help but its not quick thats for sure. My Refresh took a while.... Its unfortunate that things arent a bit more stable. My Mail and Skydrive app just stopped working again and I think im just gonna say screw it and not bother with the Refresh this time.
 

My Computer

System One

  • OS
    Windows 7 x64