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Solved Low resolution on external TV/Monitor (ASUS T100 Win 8.1)


Posts
4
#1
I'm trying to use an external Samsung TV/monitor (model LN-T2642H) through HDMI. The native resolution of the monitor/TV is 1360X768, which is also the native resolution of ASUS T100.
If I try to use the monitor/TV as the only display, the device selected is Generic PnP Monitor and the native resolution of 1360X768 is not available for selection. Intel HD Graphics Control Panel only shows 1280X720 (selected) and 1920X1080 (too high for my monitor).

Is there a way to set up the 1360X768 resolution with the existing driver (up to date)? Is there another driver that I can download and that will allow this resolution? Can I use a different version of the Generic PnP Monitor that allows 1360X768 resolution?
With the only resolution available i.e., 1280X720 the quality is bad.

Many thanks,
 

My Computer

System One

  • OS
    8.1

alphanumeric

slightly off center
VIP Member
Guru
Gold Member
#2
On the screen resolution window, click advanced settings. Then click "list all modes" under the adapter tab. Now see if what you want is listed.
 

My Computer

System One

  • OS
    Windows 10 Education 64 Bit
    Computer type
    PC/Desktop
    System Manufacturer/Model Number
    Asus
    CPU
    AMD Phenom II X4 980 Black Edition Deneb 3.7GHz
    Motherboard
    ASUS M4N68T-M V2 µATX Motherboard
    Memory
    8GB 4GBx2 Kingston PC10600 DDR3 1333 Memory
    Graphics Card(s)
    NVIDIA Geforce GT640 2 Gig DDR3 PCIe
    Sound Card
    VIA VT1708s High Definition Audio 8-channel Onboard
    Monitor(s) Displays
    22" LG E2242 1080p and 2 19" I-INC AG191D
    Screen Resolution
    1280x1024 - 1920x1080 - 1280x1024
    Hard Drives
    Crucial MX100 256 GB SSD and 500 GB WD Blue SATA
    PSU
    Thermaltake TR 620
    Case
    Power Up Black ATX Mid-Tower Case
    Cooling
    Stock heatsink fan
    Keyboard
    Logitech Wireless K350 Wave
    Mouse
    Logitech M570 Trackball and T650 TouchPad
    Internet Speed
    80 Mbps Down 30 Mbps Up
    Browser
    Internet Explorer 11
    Antivirus
    Windows Defender
    Other Info
    HP DVD1040e Lightscribe - External USB2
Posts
4
#3
On the screen resolution window, click advanced settings. Then click "list all modes" under the adapter tab. Now see if what you want is listed.
Thanks. This was indeed one of the first things I did. 1360X768 is not shown. Just a bunch of low resolutions, 1280X720 (selected) and 1920X1080 (too high for my monitor).
 

My Computer

System One

  • OS
    8.1

alphanumeric

slightly off center
VIP Member
Guru
Gold Member
#4
I'd look at updating the video drivers. Going right to the Intel site may get you the newest. If you have issues with the Intel driver then try going to the ASUS site. The only other option is finding a driver for the display/TV. I call it a driver but its more than likely just going to be an inf file that will tell Windows what it is and what resolutions it supports. They can be hard to find as not all manufacturers take the time to produce one. I have one for my 22 inch LG 1080p display but can't find one for my 19 inch I-INC LCD's.
 

My Computer

System One

  • OS
    Windows 10 Education 64 Bit
    Computer type
    PC/Desktop
    System Manufacturer/Model Number
    Asus
    CPU
    AMD Phenom II X4 980 Black Edition Deneb 3.7GHz
    Motherboard
    ASUS M4N68T-M V2 µATX Motherboard
    Memory
    8GB 4GBx2 Kingston PC10600 DDR3 1333 Memory
    Graphics Card(s)
    NVIDIA Geforce GT640 2 Gig DDR3 PCIe
    Sound Card
    VIA VT1708s High Definition Audio 8-channel Onboard
    Monitor(s) Displays
    22" LG E2242 1080p and 2 19" I-INC AG191D
    Screen Resolution
    1280x1024 - 1920x1080 - 1280x1024
    Hard Drives
    Crucial MX100 256 GB SSD and 500 GB WD Blue SATA
    PSU
    Thermaltake TR 620
    Case
    Power Up Black ATX Mid-Tower Case
    Cooling
    Stock heatsink fan
    Keyboard
    Logitech Wireless K350 Wave
    Mouse
    Logitech M570 Trackball and T650 TouchPad
    Internet Speed
    80 Mbps Down 30 Mbps Up
    Browser
    Internet Explorer 11
    Antivirus
    Windows Defender
    Other Info
    HP DVD1040e Lightscribe - External USB2
Posts
4
#5
Problem solved/brute force solution
Instead of micro HDMI to HDMI cable I used a micro HDMI to VGA cable (with audio). In the VGA/PC mode (unlike the HDMI mode) 1360X768 resolution is allowed/available for selection. Display quality is good. I'm going to have a drink!
 
Last edited:

My Computer

System One

  • OS
    8.1

alphanumeric

slightly off center
VIP Member
Guru
Gold Member
#6
That must be a converter, last time I checked HDMI didn't have an analog signal to feed VGA? In any case you got it working and that's what counts. :thumb:
 

My Computer

System One

  • OS
    Windows 10 Education 64 Bit
    Computer type
    PC/Desktop
    System Manufacturer/Model Number
    Asus
    CPU
    AMD Phenom II X4 980 Black Edition Deneb 3.7GHz
    Motherboard
    ASUS M4N68T-M V2 µATX Motherboard
    Memory
    8GB 4GBx2 Kingston PC10600 DDR3 1333 Memory
    Graphics Card(s)
    NVIDIA Geforce GT640 2 Gig DDR3 PCIe
    Sound Card
    VIA VT1708s High Definition Audio 8-channel Onboard
    Monitor(s) Displays
    22" LG E2242 1080p and 2 19" I-INC AG191D
    Screen Resolution
    1280x1024 - 1920x1080 - 1280x1024
    Hard Drives
    Crucial MX100 256 GB SSD and 500 GB WD Blue SATA
    PSU
    Thermaltake TR 620
    Case
    Power Up Black ATX Mid-Tower Case
    Cooling
    Stock heatsink fan
    Keyboard
    Logitech Wireless K350 Wave
    Mouse
    Logitech M570 Trackball and T650 TouchPad
    Internet Speed
    80 Mbps Down 30 Mbps Up
    Browser
    Internet Explorer 11
    Antivirus
    Windows Defender
    Other Info
    HP DVD1040e Lightscribe - External USB2