Logitech E-Mail Video Files Don't Play on 64-Bit Windows 8

.hlp file support was removed for security reasons. It's really old, and has very little support anymore. If you need it, you can download it directly from Microsoft. I would not suggest replacing it with the XP version:

Download Windows Help program (WinHlp32.exe) for Windows 8 from Official Microsoft Download Center

This is what they say:

"Windows Help (WinHlp32.exe) is a Help program that has been included with Microsoft Windows versions starting with the Microsoft Windows 3.1 operating system. However, the Windows Help program has not had a major update for many releases and no longer meets Microsoft's standards. Therefore, starting with the release of Windows Vista and continuing in Windows 8, the Windows Help program will not ship as a feature of Windows."

One of the Automotive programs I maintain for my clients has a "Tutorial" section which uses the old "Help" system to show video tutorials. It only works in Windows XP, and the software maker has an update that allows it to work in Vista through 8. Usually if the help section is important, the software makers usually supply an update to make it work in new versions of Windows.

I use an old version of Sonic Foundry CD Architect primarily because the plugins that come with that program can be used in Sony Sound Forge 9. Whenever I use the Track Equalization plugin, it brings up an irritating Help window "To explain why the plugin no longer works" even though it works no problem. the HLP file may be built in to the plugin, so I can't get rid of it.
 

My Computer

System One

  • OS
    Windows 8 Pro with Media Center/Windows 7
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Asus M2N-MX SE Plus § DualCore AMD Athlon 64 X2, 2300 MHz (11.5 x 200) 4400+ § Corsair Value Select
    CPU
    AMD 4400+/4200+
    Motherboard
    Asus M2N-MX SE Plus/Asus A8M2N-LA (NodusM)
    Memory
    2 GB/3GB
    Graphics Card(s)
    GeForce 8400 GS/GeForce 210
    Sound Card
    nVIDIA GT218 - High Definition Audio Controller
    Monitor(s) Displays
    Hitachi 40" LCD HDTV
    Screen Resolution
    "1842 x 1036"
    Hard Drives
    WDC WD50 00AAKS-007AA SCSI Disk Device
    ST1000DL 002-9TT153 SCSI Disk Device
    WDC WD3200AAJB-00J3A0 ATA Device
    WDC WD32 WD-WCAPZ2942630 USB Device
    WD My Book 1140 USB Device
    PSU
    Works 550w
    Case
    MSI "M-Box"
    Cooling
    Water Cooled
    Keyboard
    Dell Keyboard
    Mouse
    Microsoft Intellimouse
    Internet Speed
    Cable Medium Speed
    Browser
    Chrome/IE 10
    Antivirus
    Eset NOD32 6.x/Win Defend
    Other Info
    Recently lost my Windows 8 on my main PC, had to go back to Windows 7.
Wow, I didn't expect my question to grow like this. I learned a lot since my original post.

I'll see if I can get hold of a virus-free copy of Logitech Quick Cam. Maybe it will open the .EXE file. Maybe not. We'll see.

Thank you for the replies. Jd
 

My Computer

System One

  • OS
    Windows 7 Home Premium
Jd - Check back in my earlier posts, I had a link to copy the Quickcam program you may need. I checked it and it was virus free.
 

My Computer

System One

  • OS
    Windows 8 Pro with Media Center/Windows 7
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Asus M2N-MX SE Plus § DualCore AMD Athlon 64 X2, 2300 MHz (11.5 x 200) 4400+ § Corsair Value Select
    CPU
    AMD 4400+/4200+
    Motherboard
    Asus M2N-MX SE Plus/Asus A8M2N-LA (NodusM)
    Memory
    2 GB/3GB
    Graphics Card(s)
    GeForce 8400 GS/GeForce 210
    Sound Card
    nVIDIA GT218 - High Definition Audio Controller
    Monitor(s) Displays
    Hitachi 40" LCD HDTV
    Screen Resolution
    "1842 x 1036"
    Hard Drives
    WDC WD50 00AAKS-007AA SCSI Disk Device
    ST1000DL 002-9TT153 SCSI Disk Device
    WDC WD3200AAJB-00J3A0 ATA Device
    WDC WD32 WD-WCAPZ2942630 USB Device
    WD My Book 1140 USB Device
    PSU
    Works 550w
    Case
    MSI "M-Box"
    Cooling
    Water Cooled
    Keyboard
    Dell Keyboard
    Mouse
    Microsoft Intellimouse
    Internet Speed
    Cable Medium Speed
    Browser
    Chrome/IE 10
    Antivirus
    Eset NOD32 6.x/Win Defend
    Other Info
    Recently lost my Windows 8 on my main PC, had to go back to Windows 7.
I'm wondering if I install an older version of Windows on my computer through Virtual Box or some other emulator, maybe I could view the files that way.
That's what I did.
I have some exe video files.
In order to watch them, I installed the logitech quickcam on a Windows 98 VM on VirtualBox.
 

My Computer

System One

  • OS
    Windows 10
Back
Top