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Solved Latest error: page fault in nonpaged area


Dirte

New Member
Posts
4
#1
So a bit of backstory first. Ever since I upgraded to windows 10 I'd consistently gotten the FAULTY_HARDWARE_CORRUPTED_PAGE. The bit of research I'd done said it was a bug. It didn't seem so bad as it only happened once a week or so. Then 2 days ago I started getting MEMORY_MANAGEMENT and irql_not_less_or_equaI. I was playing Heros of the Storm When I first got that BSOD. That started getting progressively worse and worse with less time between crashes to the point that I couldn't even try to troubleshoot without getting BSOD.

So I tried to do a system restore to a previous state but got the MEMORY_MANAGEMENT and it restarted in the middle of the restoration. Well that's when it got really bad. I could no longer even log into windows and had to resort to a complete restoration to factory defaults and back to windows 8.1, which has brought a bunch of new errors and BSODs(dpc-watchdog-violation, PAGE_FAULT_IN_NONPAGED_AREA, irql_not_less_or_equa)

So after looking those up I cam across a few posts saying that I should do a sfc /scannow and got "Windows Resource Protection found corrupt files but was unable to fix someof them. Details are included in the CBS.Log windir\Logs\CBS\CBS.log. Forexample C:\Windows\Logs\CBS\CBS.log. Note that logging is currently notsupported in offline servicing scenarios." After reading some more I did dism /online /cleanup-image /restorehealth and got ox800f081f as and error code(when i was trying to write everything down I got PAGE_FAULT_IN_NONPAGED_AREA and that was all I got document before the crash).

I should also mention that when I ran the Windows memory diagnostic (when I was getting the MEMORY_MANAGEMENT BSOD thats the bit of troubleshooting info I could grab before system would crash) it said there was a hardware issue.

I am at a loss as to what to do. I don't know weather the steps I took were positive or not. I know that's a lot to sort through but I don't know what else to do. Where and how should I start? Any help is much appreciated. Thanks.

Dirte
 
Last edited:

My Computer

System One

  • OS
    windows 8.1
    Computer type
    PC/Desktop
    System Manufacturer/Model Number
    Aspire VN7-591G
    CPU
    Intel core I7-4720hq
    Graphics Card(s)
    NVIDIA GeForce GTX 960m
    Sound Card
    OEM
    Monitor(s) Displays
    OEM
    Browser
    Chrome

axe0

BSOD Kernel Dump Analyst
VIP Member
Pro User
Posts
2,393
#2
I would start with testing the memory using a proper memory test



Diagnostic Test
RAM TEST

Run MemTest86+ to analyse your RAM. MemTest86+ - Test RAM - Windows 7 Forums


Note   Note



MemTest86+ needs to be run for at least 8 passes for conclusive results. Set it running before you go to bed and leave it overnight. We're looking for zero errors here. Even a single error will indicate RAM failure.
 

My Computer

System One

  • OS
    Windows 10 Pro
    Computer type
    PC/Desktop
    System Manufacturer/Model Number
    Custom build
    CPU
    i5-6500 @3.20GHz
    Motherboard
    Gigabyte B150-HD3P-CF
    Memory
    16GB DDR4 2133 Crucial Ballistix Sport LT
    Graphics Card(s)
    MSI GeForce GTX 1060 GAMING X 6G
    Sound Card
    Built-in
    Monitor(s) Displays
    Liyama ProLite XB2483HSU-B2
    Screen Resolution
    1920 x 1080
    Hard Drives
    Crucial MX200 500GB & Toshiba DT01ACA300 3TB
    PSU
    Corsair RM550x
    Case
    Fractal Design Define S
    Cooling
    Cooler Master TX3 i
    Keyboard
    Func KB-460 (MX Red)
    Mouse
    Corsair Gaming M65 RGB
    Browser
    Google Chrome
    Antivirus
    Bitdefender Total Security 2017 + MBAM Pro + MBAE Pro
    Other Info
    Creative Sound Blaster Tactic3D Rage V2 headset

Dirte

New Member
Posts
4
#3
Does the memtest86 work with windows 8.1? The link says xp vista and 7 but not 8. If it does do I really NEED a flash drive or cd? My laptop doesn't have a cd/dvd drive nor do I have a flash drive. I can't run it from the desktop? Also I put the zipfile in the original post. Sorry for posting in the wrong section.
 

My Computer

System One

  • OS
    windows 8.1
    Computer type
    PC/Desktop
    System Manufacturer/Model Number
    Aspire VN7-591G
    CPU
    Intel core I7-4720hq
    Graphics Card(s)
    NVIDIA GeForce GTX 960m
    Sound Card
    OEM
    Monitor(s) Displays
    OEM
    Browser
    Chrome

axe0

BSOD Kernel Dump Analyst
VIP Member
Pro User
Posts
2,393
#4
MemTest86+ doesn't relay on the operating system.

Yes you do need a flash drive or CD, memory tests can only test the complete memory when not in the operating system. When you're in the operating system a part of the memory is reserved for the operating system and not accessible by anything else but the operating system which makes that you can't test that part of the memory while in an operating system.

Also be sure your system becomes up to date (do NOT install Windows 10)
Code:
Hotfix(s):                 82 Hotfix(s) Installed.
Be sure the drivers of your mouse are up to date.
Code:
+++ WER8 +++:Fault bucket , type 0
Event Name: PnPRequestAdditionalSoftware
Response: Not available
Cab Id: 0


Problem signature:
P1: x64
P2: [COLOR=#ff0000]USB[/COLOR]\[COLOR=#0000ff]VID_093A&PID_2510[/COLOR]&REV_0100
P3: 6.3.0.0
P4: 0409
P5: input.inf
P6: *
P7: 
P8: 
P9: 
P10:

Hardware Type	USB Input Device
Number of Buttons	0
Status	OK
PNP Device ID	[COLOR=#ff0000]USB[/COLOR]\[COLOR=#0000ff]VID_093A&PID_2510[/COLOR]\5&1EA18077&0&3
Power Management Supported	No
Double Click Threshold	Not Available
Handedness	Not Available
Driver	c:\windows\system32\drivers\hidusb.sys (6.3.9600.17041, 32.50 KB (33,280 bytes), 1/6/2015 5:43 AM)
Uninstall McAfee while troubleshooting and use Windows Defender as alternative
https://service.mcafee.com/webcente...df.ctrl-state=v40usgtcf_4&articleId=TS101331#!
Code:
Event[420]:  Log Name: System
  Source: Service Control Manager
  Date: 2016-02-10T12:54:52.749
  Event ID: 7009
  Task: N/A
  Level: Error
  Opcode: N/A
  Keyword: Classic
  User: N/A
  User Name: N/A
  Computer: beastly
  Description: 
A timeout was reached (30000 milliseconds) while waiting for the McAfee Platform Services service to connect.
 

My Computer

System One

  • OS
    Windows 10 Pro
    Computer type
    PC/Desktop
    System Manufacturer/Model Number
    Custom build
    CPU
    i5-6500 @3.20GHz
    Motherboard
    Gigabyte B150-HD3P-CF
    Memory
    16GB DDR4 2133 Crucial Ballistix Sport LT
    Graphics Card(s)
    MSI GeForce GTX 1060 GAMING X 6G
    Sound Card
    Built-in
    Monitor(s) Displays
    Liyama ProLite XB2483HSU-B2
    Screen Resolution
    1920 x 1080
    Hard Drives
    Crucial MX200 500GB & Toshiba DT01ACA300 3TB
    PSU
    Corsair RM550x
    Case
    Fractal Design Define S
    Cooling
    Cooler Master TX3 i
    Keyboard
    Func KB-460 (MX Red)
    Mouse
    Corsair Gaming M65 RGB
    Browser
    Google Chrome
    Antivirus
    Bitdefender Total Security 2017 + MBAM Pro + MBAE Pro
    Other Info
    Creative Sound Blaster Tactic3D Rage V2 headset

Dirte

New Member
Posts
4
#5
Ok. So I disabled/removed McAfee. I went into device manager and tried to update the mouse drives. It said that the best drivers were already installed. Also updated windows. The flash drive will have to wait until this weekend. Since my last post I've only had one BSOD which was "page fault in nonpaged area".
 

My Computer

System One

  • OS
    windows 8.1
    Computer type
    PC/Desktop
    System Manufacturer/Model Number
    Aspire VN7-591G
    CPU
    Intel core I7-4720hq
    Graphics Card(s)
    NVIDIA GeForce GTX 960m
    Sound Card
    OEM
    Monitor(s) Displays
    OEM
    Browser
    Chrome

axe0

BSOD Kernel Dump Analyst
VIP Member
Pro User
Posts
2,393
#6
A tip, don't update drivers through device manager, rarely you can update drivers through device manager.
Always search manually for the drivers instead by going to the manufacturer of the device.
 

My Computer

System One

  • OS
    Windows 10 Pro
    Computer type
    PC/Desktop
    System Manufacturer/Model Number
    Custom build
    CPU
    i5-6500 @3.20GHz
    Motherboard
    Gigabyte B150-HD3P-CF
    Memory
    16GB DDR4 2133 Crucial Ballistix Sport LT
    Graphics Card(s)
    MSI GeForce GTX 1060 GAMING X 6G
    Sound Card
    Built-in
    Monitor(s) Displays
    Liyama ProLite XB2483HSU-B2
    Screen Resolution
    1920 x 1080
    Hard Drives
    Crucial MX200 500GB & Toshiba DT01ACA300 3TB
    PSU
    Corsair RM550x
    Case
    Fractal Design Define S
    Cooling
    Cooler Master TX3 i
    Keyboard
    Func KB-460 (MX Red)
    Mouse
    Corsair Gaming M65 RGB
    Browser
    Google Chrome
    Antivirus
    Bitdefender Total Security 2017 + MBAM Pro + MBAE Pro
    Other Info
    Creative Sound Blaster Tactic3D Rage V2 headset

Dirte

New Member
Posts
4
#7
So since I did everything you suggested I have not gotten a BSOD. Thanks a lot for your help.
 

My Computer

System One

  • OS
    windows 8.1
    Computer type
    PC/Desktop
    System Manufacturer/Model Number
    Aspire VN7-591G
    CPU
    Intel core I7-4720hq
    Graphics Card(s)
    NVIDIA GeForce GTX 960m
    Sound Card
    OEM
    Monitor(s) Displays
    OEM
    Browser
    Chrome

axe0

BSOD Kernel Dump Analyst
VIP Member
Pro User
Posts
2,393
#8
:thumbsup:
 

My Computer

System One

  • OS
    Windows 10 Pro
    Computer type
    PC/Desktop
    System Manufacturer/Model Number
    Custom build
    CPU
    i5-6500 @3.20GHz
    Motherboard
    Gigabyte B150-HD3P-CF
    Memory
    16GB DDR4 2133 Crucial Ballistix Sport LT
    Graphics Card(s)
    MSI GeForce GTX 1060 GAMING X 6G
    Sound Card
    Built-in
    Monitor(s) Displays
    Liyama ProLite XB2483HSU-B2
    Screen Resolution
    1920 x 1080
    Hard Drives
    Crucial MX200 500GB & Toshiba DT01ACA300 3TB
    PSU
    Corsair RM550x
    Case
    Fractal Design Define S
    Cooling
    Cooler Master TX3 i
    Keyboard
    Func KB-460 (MX Red)
    Mouse
    Corsair Gaming M65 RGB
    Browser
    Google Chrome
    Antivirus
    Bitdefender Total Security 2017 + MBAM Pro + MBAE Pro
    Other Info
    Creative Sound Blaster Tactic3D Rage V2 headset