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Laptop won't see SSD Drive

Homeuser

Member
HI, I was wondering if anyone has an idea on my issue at hand?

I wanted to do a fresh install of Windows 8 and not clone my 1TB Drive to my 120GB SSD. For some reason, I can't get my HP to even see te SSD at all. I have turned on and off Legacy in BIOS. I have tried the SSD in both slots with Original HDD unplugged. There is nothing wrong with the SSD as I can see it in other PC's, infact, I formatted it in a Windows 8 PC for troubleshooting purposes. I don't know what I am missing here... I don't see anywhere in the BIOS that even tells me it's installed. If I go to install Windows 8, (VIA Bootable USB) it wan'ts Drivers. But it don't even see the HDD at all even...

Any help would be greatly appreciated.

I didn't try the cloning option like everyone else here has done. I thought you can only clone 2 HDD's of same size. But I prefer to do clean installs anyway to get rid of any bloat ware that HP might have on here..
 

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System One

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popeye

New Member
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Guru
By "seeing it" do you mean in This PC? You won't see it until you initialize it in Control Panel-Administrative Tools-Disk Management.
 

My Computer

System One

  • OS
    Windows 8.1 Pro 64-bit
    Computer type
    Laptop
    System Manufacturer/Model
    Acer V3 771G-6443
    CPU
    i5-3230m
    Motherboard
    Acer VA70_HC (U3E1)
    Memory
    8GB DDR3 PC3-12800 (800 MHz)
    Graphics Card(s)
    HD4000 + GeForce GT 730M
    Sound Card
    Realtek High Definition Audio
    Monitor(s) Displays
    17" Generic PnP Display on Intel HD Graphics 4000
    Screen Resolution
    1600x900 pixels
    Hard Drives
    Samsung SSD 850 EVO 250 GB
    ADATA SSD SP900 128GB
    PSU
    90 watt brick
    Mouse
    Bluetooth
    Antivirus
    Comodo
    Other Info
    Asus RT-AC56R dual-band WRT router (Merlin firmware). Intel 7260.HMWWB.R dual-band ac wireless adapter.

Ztruker

Well-Known Member
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BIOS doesn't even see it

I don't see anywhere in the BIOS that even tells me it's installed.
 

My Computer

System One

  • OS
    Windows 10 Pro X64
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Lenovo IdeaCenter K450
    CPU
    Intel Quad Core i7-4770 @ 3.4Ghz
    Motherboard
    Lenovo
    Memory
    16.0GB PC3-12800 DDR3 SDRAM 1600 MHz
    Graphics Card(s)
    Intel Integrated HD Graphics
    Sound Card
    Realtek HD Audio
    Monitor(s) Displays
    HP h2207
    Screen Resolution
    [email protected]
    Hard Drives
    250GB Samsung EVO SATA-3 SSD;
    2TB Seagate ST2000DM001 SATA-2;
    1.5TB Seagate ST3150041AS SATA
    PSU
    500W
    Keyboard
    Wired USB
    Mouse
    Wired USB
    Internet Speed
    3GB Up, 30GB Down
    Browser
    SeaMonkey
    Antivirus
    Windows Defender; MBAM Pro
    Other Info
    UEFI/GPT
    PLDS DVD-RW DH16AERSH

popeye

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My Computer

System One

  • OS
    Windows 8.1 Pro 64-bit
    Computer type
    Laptop
    System Manufacturer/Model
    Acer V3 771G-6443
    CPU
    i5-3230m
    Motherboard
    Acer VA70_HC (U3E1)
    Memory
    8GB DDR3 PC3-12800 (800 MHz)
    Graphics Card(s)
    HD4000 + GeForce GT 730M
    Sound Card
    Realtek High Definition Audio
    Monitor(s) Displays
    17" Generic PnP Display on Intel HD Graphics 4000
    Screen Resolution
    1600x900 pixels
    Hard Drives
    Samsung SSD 850 EVO 250 GB
    ADATA SSD SP900 128GB
    PSU
    90 watt brick
    Mouse
    Bluetooth
    Antivirus
    Comodo
    Other Info
    Asus RT-AC56R dual-band WRT router (Merlin firmware). Intel 7260.HMWWB.R dual-band ac wireless adapter.

Homeuser

Member
Have you tried to install drivers via "Add legacy hardware" option in device manager?

I was trying to find those. I'll have to look again, but using "Legacy drivers" instead of searching "ssd driver's"

Also forgot to mention, this is on an HP M7-J020DX touch smart Envy laptop.

Can someone point me in the direction to aquire these drivers? Thanks!
 
Last edited:

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Brooklyn567

New Member
Power User
how old is the bios?

Have you tried a different power and different sata cable?
 

My Computer

System One

  • OS
    Windows 8 & Windows 7 Dual Boot
    Computer type
    Laptop
    System Manufacturer/Model
    HP G60
    CPU
    AMD Turion RM-70 Dual Core 2.0 GHZ
    Memory
    3 GB
    Graphics Card(s)
    Nvidia GeForce 8200M G
    Screen Resolution
    1366 x 768
    Mouse
    MS Intellipoint 5 button (love it!)
    Browser
    Chrome and Chromium
    Antivirus
    Avast Free & Malwarebytes

Homeuser

Member
how old is the bios?

Have you tried a different power and different sata cable?


BIOS is updated to latest. Laptop is only 14 months old. Cable is brand new and confirmed working. (I put a normal Spinner HDD in and it worked) I have tried both SATA bays. I'm sure I'm doing something wrong or missing something..I just don't know what.

I have gone to HP's Website to get any missed updates and for some apparent reason, thier site won't give me any thing to download.
Hewlett-Packard HP ENVY TS m7 Notebook PC

Running Belarc Advisor:
Boot Mode: UEFI with Secure Boot disabled
Board: Hewlett-Packard 1965 KBC Version 93.52
Bus Clock: 100 megahertz
UEFI: Insyde F.65 11/20/2014
 
Last edited:

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Homeuser

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Ok, I just got off with HP. Apparently, the Laptop is not upgradable to use with an SSD Drive. I find this unacceptable. Why have a 2nd HDD Bay and why Have I seen other posts with use of an SSD. I will continue my research and thank you all for you help here.
 

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System One

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    Multiple

Ztruker

Well-Known Member
VIP Member
Guru
SATA is SATA, what difference could it make if it's a SSD or not. That makes no sense at all.
 

My Computer

System One

  • OS
    Windows 10 Pro X64
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Lenovo IdeaCenter K450
    CPU
    Intel Quad Core i7-4770 @ 3.4Ghz
    Motherboard
    Lenovo
    Memory
    16.0GB PC3-12800 DDR3 SDRAM 1600 MHz
    Graphics Card(s)
    Intel Integrated HD Graphics
    Sound Card
    Realtek HD Audio
    Monitor(s) Displays
    HP h2207
    Screen Resolution
    [email protected]
    Hard Drives
    250GB Samsung EVO SATA-3 SSD;
    2TB Seagate ST2000DM001 SATA-2;
    1.5TB Seagate ST3150041AS SATA
    PSU
    500W
    Keyboard
    Wired USB
    Mouse
    Wired USB
    Internet Speed
    3GB Up, 30GB Down
    Browser
    SeaMonkey
    Antivirus
    Windows Defender; MBAM Pro
    Other Info
    UEFI/GPT
    PLDS DVD-RW DH16AERSH

popeye

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Definitely makes no sense and is unacceptable. Why would they somehow lock out the use of SSDs? My 3 year old Acer is working fine with two SSDs installed.
I think the only way they could prevent the use of an SSD is through BIOS which means they could and should enable SSD support.:doh:
 

My Computer

System One

  • OS
    Windows 8.1 Pro 64-bit
    Computer type
    Laptop
    System Manufacturer/Model
    Acer V3 771G-6443
    CPU
    i5-3230m
    Motherboard
    Acer VA70_HC (U3E1)
    Memory
    8GB DDR3 PC3-12800 (800 MHz)
    Graphics Card(s)
    HD4000 + GeForce GT 730M
    Sound Card
    Realtek High Definition Audio
    Monitor(s) Displays
    17" Generic PnP Display on Intel HD Graphics 4000
    Screen Resolution
    1600x900 pixels
    Hard Drives
    Samsung SSD 850 EVO 250 GB
    ADATA SSD SP900 128GB
    PSU
    90 watt brick
    Mouse
    Bluetooth
    Antivirus
    Comodo
    Other Info
    Asus RT-AC56R dual-band WRT router (Merlin firmware). Intel 7260.HMWWB.R dual-band ac wireless adapter.

CountMike

Well-Known Member
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SSDs need SATA to be in AHCI mode. Some BIOS types do not see SSDs in usual BIOS settings but deeper down where disk boot order is set.
 

My Computer

System One

  • OS
    Windows 8.1 Pro
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Home made
    CPU
    AMD Ryzen7 2700x
    Motherboard
    Asus Prime x470 Pro
    Memory
    16GB Kingston 3600
    Graphics Card(s)
    Asus strix 570 OC 4gb
    Hard Drives
    Samsung 960 evo 250GB
    Silicon Power V70 240GB SSD
    WD 1 TB Blue
    WD 2 TB Blue
    Bunch of backup HDDs.
    PSU
    Sharkoon, Silent Storm 660W
    Case
    Raidmax
    Cooling
    CCM Nepton 140xl
    Internet Speed
    40/2 Mbps
    Browser
    Firefox
    Antivirus
    WD

Homeuser

Member
Definitely makes no sense and is unacceptable. Why would they somehow lock out the use of SSDs? My 3 year old Acer is working fine with two SSDs installed.
I think the only way they could prevent the use of an SSD is through BIOS which means they could and should enable SSD support.:doh:


Agreed.. I was able to finally get it to work. It looks like it was the SSD HDD itself. I went out and bought another one (newer 240GB for $80). I now have it up and running Windows 8.1 on it while using the original 1TB spinner for the data. I wasn't taking HP's word on it not being upgradeable. However, the system did crash after an update. I got the. BSOD "Critical process died" and I couldn't repair or Format it again. I was using a Windows 8 version someone gave me, on a Bootable USB drive. So that might have been that issue as well. I wound up creating my own Bootable USB drive from my original media and that worked. I thank you all for your help!
 

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Brooklyn567

New Member
Power User
whats the actual full model number of your laptop

and what is the model of the SSD

i dont believe this is a lost cause ..
 

My Computer

System One

  • OS
    Windows 8 & Windows 7 Dual Boot
    Computer type
    Laptop
    System Manufacturer/Model
    HP G60
    CPU
    AMD Turion RM-70 Dual Core 2.0 GHZ
    Memory
    3 GB
    Graphics Card(s)
    Nvidia GeForce 8200M G
    Screen Resolution
    1366 x 768
    Mouse
    MS Intellipoint 5 button (love it!)
    Browser
    Chrome and Chromium
    Antivirus
    Avast Free & Malwarebytes

Homeuser

Member
whats the actual full model number of your laptop

and what is the model of the SSD

i dont believe this is a lost cause ..

Is actually not a loss cause. I have it up and running! I Wouldn't take HP's word that is not upgradeable and kept troubleshooting it and trying different things and ways.

Laptop model : M7 Touchsmart ENVY (M7-J020DX)
SSD: Corsair 120GB Force SATA 3 GT
 

My Computer

System One

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