• This site uses cookies. By continuing to use this site, you are agreeing to our use of cookies. Learn more.

Laptop suddenly turn off when main power turn off.


I AM LEGEND

Member
Member
Posts
47
#1
Hi to all Eight forum.
I m here with a strange problem, it happens from yesterday, the problem is when I playing games on my Dell inspiron N4050 and then the main power where the charger pluged in is turn off (it is the most problem in my country that there is heavy short fall of power), the laptop is remain ON just for 2 or 3 seconds and then its suddenly OFF. its not happening before, why is that,? why is the laptop didn't get power from the battery.?
.
when not playing games. and the main power (electricity) is gone, then this problem is not occurred.
plz understand my problem and reply me.
sorry for my bad English.
 

My Computer

System One

  • OS
    Windows 8 64 bits Pro with Media Center
    Computer type
    Laptop
    System Manufacturer/Model Number
    Dell Inspiron N4050
    CPU
    2.1 Ghz Intel mobile 950
    Motherboard
    Dell 02JCHC
    Memory
    4gb (2x2gb) DDR3 1333
    Graphics Card(s)
    Intel(R) HD Graphics Family
    Screen Resolution
    1366x768
    Internet Speed
    4mbps

amoled

Windows OS Stylist
Member
Posts
93
#2
Could it be overheating protection?
 

My Computer

System One

  • OS
    W8 Pro 9200
    Computer type
    Laptop
    System Manufacturer/Model Number
    Y460
    CPU
    Intel core i3 M350 2.27Ghz
    Memory
    4 GB
    Graphics Card(s)
    Intel HD graphics
    Screen Resolution
    1366 x 768
    Browser
    Firefox
    Antivirus
    Windows Defender

I AM LEGEND

Member
Member
Posts
47
#3
is that so, then why it off at the exact time when (charger) power down..? and why not occurred on long time playing game before.?
 

My Computer

System One

  • OS
    Windows 8 64 bits Pro with Media Center
    Computer type
    Laptop
    System Manufacturer/Model Number
    Dell Inspiron N4050
    CPU
    2.1 Ghz Intel mobile 950
    Motherboard
    Dell 02JCHC
    Memory
    4gb (2x2gb) DDR3 1333
    Graphics Card(s)
    Intel(R) HD Graphics Family
    Screen Resolution
    1366x768
    Internet Speed
    4mbps

amoled

Windows OS Stylist
Member
Posts
93
#4
Could be many things:
I would check the power settings to see how your system behaves.
Might just be that your battery doesnt have enough charge, capacity is under xx% and it goes off automatically because of that?
Let me know !
 

My Computer

System One

  • OS
    W8 Pro 9200
    Computer type
    Laptop
    System Manufacturer/Model Number
    Y460
    CPU
    Intel core i3 M350 2.27Ghz
    Memory
    4 GB
    Graphics Card(s)
    Intel HD graphics
    Screen Resolution
    1366 x 768
    Browser
    Firefox
    Antivirus
    Windows Defender

caperjack

Just the Janitor
VIP Member
Guru
Posts
2,627
#5

My Computer

System One

  • OS
    win8.1.1 enterprise
    Computer type
    PC/Desktop
    System Manufacturer/Model Number
    Hinze57
    CPU
    AMD FX 6100 6core 3.30gHz
    Motherboard
    gigibyte ga-78lmy-s2p
    Memory
    4gig ddr3
    Graphics Card(s)
    Radon hd5000 Series
    Sound Card
    onboard realtek hd
    Monitor(s) Displays
    19" viewsonic/ 22"Samsung
    Screen Resolution
    1680x1050
    Hard Drives
    128gig ssd Kingston
    80gig WD 10000 rpm spinner
    Case
    micro
    Keyboard
    microsoft curve 200
    Mouse
    Logitech wireless M215
    Internet Speed
    high speed 20
    Browser
    ie 11
    Antivirus
    windows defender
    Other Info
    updated enterprise apr 2/14
#6
Many possibilities. Bad battery. Bad charging port. Bad connection between the port and the battery. Bad battery board. Bad motherboard. Bad bios. Heck, even bad user is a possibility.
 

My Computer

System One

  • OS
    windows 8

Brooklyn567

New Member
Power User
Maryland USA

Posts
758
#7
Looks like bad battery

test.. run laptop plugged... unplug from wall... see if it stays running or shutsdown...
 

My Computer

System One

  • OS
    Windows 8 & Windows 7 Dual Boot
    Computer type
    Laptop
    System Manufacturer/Model Number
    HP G60
    CPU
    AMD Turion RM-70 Dual Core 2.0 GHZ
    Memory
    3 GB
    Graphics Card(s)
    Nvidia GeForce 8200M G
    Screen Resolution
    1366 x 768
    Mouse
    MS Intellipoint 5 button (love it!)
    Browser
    Chrome and Chromium
    Antivirus
    Avast Free & Malwarebytes

I AM LEGEND

Member
Member
Posts
47
#8
Many possibilities. Bad battery. Bad charging port. Bad connection between the port and the battery. Bad battery board. Bad motherboard. Bad bios. Heck, even bad user is a possibility.
laptop, battery and user is all right, laptop almost new, I doubt in power converting system, which is tripping and didn't convert power from charger to battery, (in actual state, when pluged in charger, laptop didn't get the power from battery, it did get directly from charger, battery stay unused and just charging, when its full charged then it still stay unused, and when charger power goes off, then some kind of system immediately transfer power from battery to laptop and the laptop didn't feel the slightest disturbance of power loss)


Looks like bad battery

test.. run laptop plugged... unplug from wall... see if it stays running or shutsdown...
I checked it, its only happens when I play some heavy game. currently I playing 2 game, Resident Evil Revelation and International Snooker 2012,
yesterday, I face the problem with both games. but now, a few minutes before writing this reply, the problem did not happen with Snooker game, it is really confusing.
problem not occurred when laptop in normal state, browsing internet, watching movies. etc
 

My Computer

System One

  • OS
    Windows 8 64 bits Pro with Media Center
    Computer type
    Laptop
    System Manufacturer/Model Number
    Dell Inspiron N4050
    CPU
    2.1 Ghz Intel mobile 950
    Motherboard
    Dell 02JCHC
    Memory
    4gb (2x2gb) DDR3 1333
    Graphics Card(s)
    Intel(R) HD Graphics Family
    Screen Resolution
    1366x768
    Internet Speed
    4mbps

Brooklyn567

New Member
Power User
Maryland USA

Posts
758
#9
Your laptop comes in 3 flavors of processors, these are the heat limits of each..




B950 85 c

I3-2330M 85 c

I5-2340M 100 c

You can get in the high 70s c very easily, even just watching youtube HD full screen..

Download and install CoreTemp, its free and will show you your core temps.. you can have it warn you about dangerous temps, or even put your laptop to sleep or shutdown when critical temperature is reached..

You may need to sit your laptop on a cooler like I do.. Its not bad it keeps it balanced on my lap without plugging the bottom holes where it breathes from.. I dont even plug my cooler in, just the gap is sufficient..

Check your temps, let us know..

[TD="class: caption"][/TD]

 
 

My Computer

System One

  • OS
    Windows 8 & Windows 7 Dual Boot
    Computer type
    Laptop
    System Manufacturer/Model Number
    HP G60
    CPU
    AMD Turion RM-70 Dual Core 2.0 GHZ
    Memory
    3 GB
    Graphics Card(s)
    Nvidia GeForce 8200M G
    Screen Resolution
    1366 x 768
    Mouse
    MS Intellipoint 5 button (love it!)
    Browser
    Chrome and Chromium
    Antivirus
    Avast Free & Malwarebytes

I AM LEGEND

Member
Member
Posts
47
#10
Your laptop comes in 3 flavors of processors, these are the heat limits of each..



B950 85 c

I3-2330M 85 c

I5-2340M 100 c

You can get in the high 70s c very easily, even just watching youtube HD full screen..

Download and install CoreTemp, its free and will show you your core temps.. you can have it warn you about dangerous temps, or even put your laptop to sleep or shutdown when critical temperature is reached..

You may need to sit your laptop on a cooler like I do.. Its not bad it keeps it balanced on my lap without plugging the bottom holes where it breathes from.. I dont even plug my cooler in, just the gap is sufficient..

Check your temps, let us know..

[TD="class: caption"][/TD]

 
appreciate your reply. but you didn't get what I m trying to say or I did not able to tell you clearer.. let me try again,
its only happens when I playing game and most important thing is when plugged in charger, and the laptop suddenly turn off exactly the moment when charger power goes off. so is it a heating problem or some sort of power problem.?
 

My Computer

System One

  • OS
    Windows 8 64 bits Pro with Media Center
    Computer type
    Laptop
    System Manufacturer/Model Number
    Dell Inspiron N4050
    CPU
    2.1 Ghz Intel mobile 950
    Motherboard
    Dell 02JCHC
    Memory
    4gb (2x2gb) DDR3 1333
    Graphics Card(s)
    Intel(R) HD Graphics Family
    Screen Resolution
    1366x768
    Internet Speed
    4mbps

I AM LEGEND

Member
Member
Posts
47
#11
another thing I noticed that this problem is some time happened and some time not.
some time another different thing happened that when playing game and charger power goes off then laptop did not turn off. but when charger power comes ON then laptop is suddenly turn off.
it seem clearer that it is a power problem, and I don't able to solve this problem.
 

My Computer

System One

  • OS
    Windows 8 64 bits Pro with Media Center
    Computer type
    Laptop
    System Manufacturer/Model Number
    Dell Inspiron N4050
    CPU
    2.1 Ghz Intel mobile 950
    Motherboard
    Dell 02JCHC
    Memory
    4gb (2x2gb) DDR3 1333
    Graphics Card(s)
    Intel(R) HD Graphics Family
    Screen Resolution
    1366x768
    Internet Speed
    4mbps

caperjack

Just the Janitor
VIP Member
Guru
Posts
2,627
#12

My Computer

System One

  • OS
    win8.1.1 enterprise
    Computer type
    PC/Desktop
    System Manufacturer/Model Number
    Hinze57
    CPU
    AMD FX 6100 6core 3.30gHz
    Motherboard
    gigibyte ga-78lmy-s2p
    Memory
    4gig ddr3
    Graphics Card(s)
    Radon hd5000 Series
    Sound Card
    onboard realtek hd
    Monitor(s) Displays
    19" viewsonic/ 22"Samsung
    Screen Resolution
    1680x1050
    Hard Drives
    128gig ssd Kingston
    80gig WD 10000 rpm spinner
    Case
    micro
    Keyboard
    microsoft curve 200
    Mouse
    Logitech wireless M215
    Internet Speed
    high speed 20
    Browser
    ie 11
    Antivirus
    windows defender
    Other Info
    updated enterprise apr 2/14

I AM LEGEND

Member
Member
Posts
47
#13

My Computer

System One

  • OS
    Windows 8 64 bits Pro with Media Center
    Computer type
    Laptop
    System Manufacturer/Model Number
    Dell Inspiron N4050
    CPU
    2.1 Ghz Intel mobile 950
    Motherboard
    Dell 02JCHC
    Memory
    4gb (2x2gb) DDR3 1333
    Graphics Card(s)
    Intel(R) HD Graphics Family
    Screen Resolution
    1366x768
    Internet Speed
    4mbps

caperjack

Just the Janitor
VIP Member
Guru
Posts
2,627
#14
like i posted in my other post ,if you are loosing you main power source then you need to plug into a device link the ones in the link ,the laptop will then run on battery backup provided by the device .

Surge Protector & Battery Backup for sale at PCTRUST Computer sales and service in Guelph, Ontario,Canada
hmmm, it kind of a "UPS" we called it. (uninterrupted power supply).
yupp thats what it is and in my opinion a ups is what you need ,


or a new laptop .lol
 

My Computer

System One

  • OS
    win8.1.1 enterprise
    Computer type
    PC/Desktop
    System Manufacturer/Model Number
    Hinze57
    CPU
    AMD FX 6100 6core 3.30gHz
    Motherboard
    gigibyte ga-78lmy-s2p
    Memory
    4gig ddr3
    Graphics Card(s)
    Radon hd5000 Series
    Sound Card
    onboard realtek hd
    Monitor(s) Displays
    19" viewsonic/ 22"Samsung
    Screen Resolution
    1680x1050
    Hard Drives
    128gig ssd Kingston
    80gig WD 10000 rpm spinner
    Case
    micro
    Keyboard
    microsoft curve 200
    Mouse
    Logitech wireless M215
    Internet Speed
    high speed 20
    Browser
    ie 11
    Antivirus
    windows defender
    Other Info
    updated enterprise apr 2/14

I AM LEGEND

Member
Member
Posts
47
#15
but my laptop battery is not dead. it backup time is 4 hours.. I think bad chip of battery or main board power converting chip is causing the problem..
 

My Computer

System One

  • OS
    Windows 8 64 bits Pro with Media Center
    Computer type
    Laptop
    System Manufacturer/Model Number
    Dell Inspiron N4050
    CPU
    2.1 Ghz Intel mobile 950
    Motherboard
    Dell 02JCHC
    Memory
    4gb (2x2gb) DDR3 1333
    Graphics Card(s)
    Intel(R) HD Graphics Family
    Screen Resolution
    1366x768
    Internet Speed
    4mbps

Brooklyn567

New Member
Power User
Maryland USA

Posts
758
#16
after re-reading your original post I believe I finally know your problem.. heres your partial quote

when not playing games. and the main power (electricity) is gone, then this problem is not occurred.
plz understand my problem and reply me.
sorry for my bad English.

It appears that when you are playing your games the power draw on your system is greater than what your adapter can supply.

So youre actually running on battery even though you are plugged in..

If you can look at your battery icon it will probably say "NOT CHARGING"

one way to easily test this is to set your power plan to dim your screen to half brightness when its running on batteries, at that point you will know the instant you are not running on adapter power..

You can test this by running your laptop and unplugging it from the wall, the screen should be only half bright at the moment you unplug it.

You may only have a 65Watt power supply, you will need a 90W or even 100W power supply
 

My Computer

System One

  • OS
    Windows 8 & Windows 7 Dual Boot
    Computer type
    Laptop
    System Manufacturer/Model Number
    HP G60
    CPU
    AMD Turion RM-70 Dual Core 2.0 GHZ
    Memory
    3 GB
    Graphics Card(s)
    Nvidia GeForce 8200M G
    Screen Resolution
    1366 x 768
    Mouse
    MS Intellipoint 5 button (love it!)
    Browser
    Chrome and Chromium
    Antivirus
    Avast Free & Malwarebytes

I AM LEGEND

Member
Member
Posts
47
#17
after re-reading your original post I believe I finally know your problem..

It appears that when you are playing your games the power draw on your system is greater than what your adapter can supply.

So youre actually running on battery even though you are plugged in..

If you can look at your battery icon it will probably say "NOT CHARGING"

one way to easily test this is to set your power plan to dim your screen to half brightness when its running on batteries, at that point you will know the instant you are not running on adapter power..

You can test this by running your laptop and unplugging it from the wall, the screen should be only half bright at the moment you unplug it.

You may only have a 65Watt power supply, you will need a 90W or even 100W power supply
your first and last point is very strong... nice observation. no doubt it is the most probability.. but adapter is not totally dead.. it does charge the battery and I did not seen "NOT CHARGING" status ever..
I will must change power adapter. thanks alot for understanding and give me guidance.
rep added bro..
 

My Computer

System One

  • OS
    Windows 8 64 bits Pro with Media Center
    Computer type
    Laptop
    System Manufacturer/Model Number
    Dell Inspiron N4050
    CPU
    2.1 Ghz Intel mobile 950
    Motherboard
    Dell 02JCHC
    Memory
    4gb (2x2gb) DDR3 1333
    Graphics Card(s)
    Intel(R) HD Graphics Family
    Screen Resolution
    1366x768
    Internet Speed
    4mbps