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Laptop now very slow, acting very erratically


bill14

Member
Member
Posts
19
#1
Kind of suddenly, it slowed way down and started operating very poorly. Every single time I click on something, it takes a long time to change, sometimes up to a minute. Screen jumps around and changes by itself. Scrolls erratically. I type, and sometimes wait for the letters to appear. Nothing seems to function the way it should. Just now, the screen shifted to right half of screen, couldn't move it. Then only the desktop icons were there, but shifted to the right half of screen. So frustrated, ready to buy new one. This Acer laptop is 3 1/2 yrs old. Ran my Avast antivirus. Ran MalwareBytes. Originally came with W8, about 6mos ago I went to W8.1.
 

My Computer

System One

  • OS
    windows 8.1
    Computer type
    Laptop
    System Manufacturer/Model
    Acer Aspire V5-571P-6407
    CPU
    Intel(R) Core(TM) i3-3227U CPU @1.90 GHz
    Memory
    6.00 GB
    Mouse
    Logitech M510 Wireless
    Browser
    Internet Explorer 10
    Antivirus
    Windows Defender, Avast free

popeye

New Member
VIP Member
Guru
United States

Posts
3,090
#2
May have a lot of background garbage running. What does Task Manager show for CPU usage and processes running? Is there a process using a lot CPU even when the laptop is idle?
 

My Computer

System One

  • OS
    Windows 8.1 Pro 64-bit
    Computer type
    Laptop
    System Manufacturer/Model
    Acer V3 771G-6443
    CPU
    i5-3230m
    Motherboard
    Acer VA70_HC (U3E1)
    Memory
    8GB DDR3 PC3-12800 (800 MHz)
    Graphics Card(s)
    HD4000 + GeForce GT 730M
    Sound Card
    Realtek High Definition Audio
    Monitor(s) Displays
    17" Generic PnP Display on Intel HD Graphics 4000
    Screen Resolution
    1600x900 pixels
    Hard Drives
    Samsung SSD 850 EVO 250 GB
    ADATA SSD SP900 128GB
    PSU
    90 watt brick
    Mouse
    Bluetooth
    Antivirus
    Comodo
    Other Info
    Asus RT-AC56R dual-band WRT router (Merlin firmware). Intel 7260.HMWWB.R dual-band ac wireless adapter.

bill14

Member
Member
Posts
19
#3
popeye, Im not good at this stuff, but I did manage to find Task Manager, and I looked under 'Processes' and under CPU. Shows Internet Explorer going between 7 and 12 percent. All but a couple of other small things are at '0' percent.

And what is that "Recommended Fix" thing I've seen? Is that an ad, or a real recommended fix here?
 

My Computer

System One

  • OS
    windows 8.1
    Computer type
    Laptop
    System Manufacturer/Model
    Acer Aspire V5-571P-6407
    CPU
    Intel(R) Core(TM) i3-3227U CPU @1.90 GHz
    Memory
    6.00 GB
    Mouse
    Logitech M510 Wireless
    Browser
    Internet Explorer 10
    Antivirus
    Windows Defender, Avast free

popeye

New Member
VIP Member
Guru
United States

Posts
3,090
#4
Not sure what you mean by "Recommended Fix" thing. If you scroll to the bottom of the page there is a list of similar threads here with some of them being resolved/fixed. Good suggestions in those also.
 

My Computer

System One

  • OS
    Windows 8.1 Pro 64-bit
    Computer type
    Laptop
    System Manufacturer/Model
    Acer V3 771G-6443
    CPU
    i5-3230m
    Motherboard
    Acer VA70_HC (U3E1)
    Memory
    8GB DDR3 PC3-12800 (800 MHz)
    Graphics Card(s)
    HD4000 + GeForce GT 730M
    Sound Card
    Realtek High Definition Audio
    Monitor(s) Displays
    17" Generic PnP Display on Intel HD Graphics 4000
    Screen Resolution
    1600x900 pixels
    Hard Drives
    Samsung SSD 850 EVO 250 GB
    ADATA SSD SP900 128GB
    PSU
    90 watt brick
    Mouse
    Bluetooth
    Antivirus
    Comodo
    Other Info
    Asus RT-AC56R dual-band WRT router (Merlin firmware). Intel 7260.HMWWB.R dual-band ac wireless adapter.

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