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Laptop Keys Stopped working - Lenovo Ideapad Z500 Win8


kingtwiz

New Member
Posts
1
#1
Hi Guys,

I am a member of the sevenforums and currently have a win8 laptop so thought I'd sign up here (seems to be the same people behind both forums).

I'm having a little trouble and would really appreciate some feedback.

My Lenovo ideapad z500 had 2 keys (K and I) that stopped working (they worked on the touchscreen) and then after that the delete, 8, and arrow keys topped working. Not sure why.

Before I get the keyboard replaced I'm wondering if it could be something else? There's no water damage and I haven't dropped it so I'm confused. I was told it has to be water damage but maybe 1 drop from the condensation on a glass of water is all I can think that may have affected it.

Would be great for some input on this issue.

Thanks!
 

My Computer

System One

  • OS
    Windows 8
    Computer type
    Laptop
Posts
620
#2
I was told it has to be water damage
Not true. In fact, water in the keyboard normally does not cause permanent damage. That is, once the water dries, all works again - most of the time. But that does depend on many variables - type of keyboard membrane, how much water, if just water (no sugars or cream, for example), and how much dust, dirt, oily hair/dander, cigarette smoke, cookie crumbs, etc. are under the keys when the water was spilled. The greater damage generally comes when the water works it way through the keyboard and into the computer's electronics.

I would try a regular PC keyboard first to see what happens. If all the keys work properly with a standard USB keyboard, then you can be pretty certain it is the notebook keyboard at fault, and not something more serious.
 

My Computer

System One

  • OS
    W10 Pro
    Computer type
    PC/Desktop