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Laptop closes program and won't let me click on anything


New Member
[h=1]When I am either on Google Chrome, Firefox or Internet Explorer on my laptop, the window shuts down, and says close program. After clicking this, the internet windows closes and goes back to the desktop page. When this happens, small white pages appear on the desktop screen, and whenever I try to click on anything such as settings or a program, it doesn't work, meaning I have to hold down the power button to switch it off. Also, when it is turned back on, sometimes the screen comes up in a different colour.
I have done a system restore, which worked successfully, but it hasn't fixed the problem.
Does anyone have an idea on how to solve this problem.

My Computer

System One

  • OS
    Windows 8.1
    Computer type
    System Manufacturer/Model Number
    Asus X550c
    Hard Drives
    Google Chrome, Firefox, Internet Explorer
    BT Net Protect Plus