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Solved Kmode_exception_not_handled bsod


StoneWolfe

New Member
Posts
6
#1
This happened a few days ago and only once. I had a few applications open, nothing too taxing.

I've only ever had one other BSOD, months ago. I can't find where I wrote down what the previous BSOD was, but it was not the same as this most recent BSOD.
 
Last edited:

My Computer

System One

  • OS
    Windows 8.1
    Computer type
    Laptop
    System Manufacturer/Model Number
    ASUS N550JK
    CPU
    Intel Core i7-4700HQ
    Motherboard
    ASUS N550JK
    Memory
    8GB DDR3 SDRAM
    Graphics Card(s)
    Intel Haswell-MB GT2 - Integrated Graphics Controller [AsusTek] / NVIDIA GeForce GTX 850M [ASUS]
    Browser
    Firefox 29.0.1
    Antivirus
    AVG, MalWareBytes

usasma

Mr. Cranky Pants
VIP Member
Guru
Posts
5,139
#2
There are enough signs here that I have to wonder about this installation. Should this be a pirated copy of Windows, please be aware that we may not be able to fix it (as the hacks that were done to activate it will cause the OS to behave differently than we expect it to). If that's the case, our efforts to help may just waste your time. Secondly, the forum rules prohibit assisting with pirated software - so the topic would be closed if that is the case.

Please provide this report:
License Information (Windows 8)


  1. Right click on the
    button
  2. Click on Command prompt =>
  3. Inside the Command Prompt windows copy and paste the following command
    licensingdiag.exe -report "%userprofile%\Desktop\report.txt" -log "%userprofile%\Desktop\repfiles.cab"
  4. Once finished please go to your desktop -> You will see two files report.txt and repfiles.cab -> Please select both files and add them into a zip file
  5. Upload this zip file to your next reply
 

My Computer

System One

  • OS
    Win8.1Pro - Finally!!!
    Computer type
    Laptop
    System Manufacturer/Model Number
    Samsung/NP780
    CPU
    Came with the laptop (i7 of some sort)
    Motherboard
    Pretty sure that it has one, but haven't checked inside the case!
    Memory
    upgraded to 12 gB from 8 gB
    Graphics Card(s)
    has switchable - Intel/ATI - Used wrong drivers, now ATI card is inop :( Will have to fix it soon!
    Sound Card
    I'm nearly deaf, so this isn't used often
    Monitor(s) Displays
    Touchscreen on laptop/32" Toshiba on HDMI (laid the Sharp TV on a mouse and cracked the screen!)
    Screen Resolution
    800x600
    Hard Drives
    One Samsung 1tB drive - 5400 rpm. Gonna switch to a 7200/10000 rpm or an SSD (if I can find $500 for a 1tB SSD!)
    - Switched to 500 gB Samsung 840 series SSD - WOW!!!
    PSU
    Why do we ask this for laptops?
    Case
    Silver with a neat Samsung logo
    Cooling
    sub-par, gotta get around to working on it soon Worked on it - still sub-par! :(
    Keyboard
    Microsoft Natural - the same one I've used since it orignally came out around 1995
    Mouse
    no Mouse - Trackball!!!!
    Internet Speed
    too slow when I'm waiting for a download to finish
    Browser
    Yes, I use this (Firefox mostly, w/IE next most)
    Antivirus
    Windows Defender and Windows Firewall
    Other Info
    I'm handsome and a snappy dresser :0)

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