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Kingston SSD suddenly unreliable

Mark Phelps

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I've been using a Kingston Hyper-X 240GB SSD for nearly 8 months now but starting the end of last year, started experiencing filesystem corruption. I was getting forced CHKDSKs on nearly a daily basis.

So, I download an ISO of Win8.1 64-bit (from MS), created a USB stick from it, and used it to install a fresh copy of Win8.1 64-bit on a spare HDD. That's been working fine for the last two weeks without any problems.

I decided to replace my old Win8.1 32-bit install with the new 64-bit install, so I used MR to image off the 64-bit install and "restore" it to the unallocated space on the Kingston SSD (the space previously used by the Win 8.1 32-bit install).

When I rebooted (this time, into the Win8.1 64-bit install on the SSD), I ran into problems almost immediately! I got a working desktop, but trying to launch programs failed, one after another. So, I rebooted. This time, I was greeted with a black screen and "Hi" -- MS was trying to setup Win8.1 from scratch!

SO ... I rebooted back into the Win8.1 64-bit on the HDD and brought up CrystalDiskInfo v6.2.1, and exported the info in the page for the Kingston SSD. I shamelessly admit that I don't know what to make of the results and am hoping someone vastly more knowledgeable than me can tell me what the numbers indicate:

----------------------------------------------------------------------------
CrystalDiskInfo 6.2.1 (C) 2008-2014 hiyohiyo
Crystal Dew World : Crystal Dew World
----------------------------------------------------------------------------

OS : Windows 8.1 Pro [6.3 Build 9600] (x64)
Date : 2015/01/18 13:04:37

-- Controller Map ----------------------------------------------------------
+ Standard Dual Channel PCI IDE Controller [ATA]
- ATA Channel 0 (0)
+ ATA Channel 1 (1)
- ASUS BW-12B1ST a ATA Device
- TSSTcorp CDDVDW SH-S223C ATA Device
+ Standard SATA AHCI Controller [ATA]
- WDC WD1002FAEX-00Z3A0
- KINGSTON SH103S3240G
- ST31000528AS
- SATA SSD
- Microsoft Storage Spaces Controller [SCSI]

----------------------------------------------------------------------------
(2) KINGSTON SH103S3240G
----------------------------------------------------------------------------
Model : KINGSTON SH103S3240G
Firmware : 526ABBF0
Serial Number : 50026B723C0C645A
Disk Size : 240.0 GB (8.4/137.4/240.0/240.0)
Buffer Size : Unknown
Queue Depth : 32
# of Sectors : 468862128
Rotation Rate : ---- (SSD)
Interface : Serial ATA
Major Version : ATA8-ACS
Minor Version : ACS-2 Revision 3
Transfer Mode : SATA/600 | SATA/600
Power On Hours : 1946 hours
Power On Count : 752 count
Host Reads : 4776 GB
Host Writes : 1638 GB
Temperature : 25 C (77 F)
Health Status : Good (100 %)
Features : S.M.A.R.T., APM, 48bit LBA, NCQ, TRIM
APM Level : 00FEh [ON]
AAM Level : ----

-- S.M.A.R.T. --------------------------------------------------------------
ID Cur Wor Thr Raw Values (7) Attribute Name
01 _95 _95 _50 000000011B2E12 Raw Read Error Rate
05 100 100 __3 00000000000000 Retired Block Count
09 _98 _98 __0 1B39920000079A Power-on Hours
0C 100 100 __0 000000000002F0 Power Cycle Count
AB __0 __0 __0 00000000000000 Program Fail Count
AC __0 __0 __0 00000000000000 Erase Fail Count
AE __0 __0 __0 0000000000001D Unexpected Power Loss Count
B1 __0 __0 __0 00000000000000 Wear Range Delta
B5 __0 __0 __0 00000000000000 Program Fail Count
B6 __0 __0 __0 00000000000000 Erase Fail Count
BB 100 100 __0 00000000000000 Reported Uncorrectable Errors
BD _25 _34 __0 00001100220019 Vendor Specific
C2 _25 _34 __0 00001100220019 Temperature
C3 120 120 __0 000000011B2E12 On-the-Fly ECC Uncorrectable Error Count
C4 100 100 __3 00000000000000 Reallocation Event Count
C9 120 120 __0 000000011B2E12 Uncorrectable Soft Read Error Rate
CC 120 120 __0 000000011B2E12 Soft ECC Correction Rate
E6 100 100 __0 00000000000064 Life Curve Status
E7 100 100 _10 00000000000000 SSD Life Left
E9 __0 __0 __0 00000000000E57 Vendor Specific
EA __0 __0 __0 00000000000666 Vendor Specific
F1 __0 __0 __0 00000000000666 Lifetime Writes from Host
F2 __0 __0 __0 000000000012A8 Lifetime Reads from Host
 

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softwaremaniac

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My Computer

System One

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    Windows 10 Pro x64
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    INTEL Core i7-2700K 3.5GHz
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Mark Phelps

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I already has SSDLife Pro but had quit using it because CrystalDiskInfo actually provided more info.

But the image below is the SMART details on the Kingston drive:

SSDLife_SMART.jpg

The firmware version is the most current -- I just checked the Kingston site to confirm that.

BTW, I just read through another thread about someone who installed Win8.1 on a new Kingston SSD and was having problems with it. Looks like I might be better off acquiring an MX 100 SSD to use.
 

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softwaremaniac

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Retired blocks and reallocation = some of the NAND chips have defects (kind of like a LCD panel with dead pixels). Usually retired blocks and reallocated sectors start to appear only after the user has written TERABYTES worth of data to the drive (many, many write/erase cycles and user wear on the flash).
I'd backup immediately.
 

My Computer

System One

  • OS
    Windows 10 Pro x64
    Computer type
    PC/Desktop
    CPU
    INTEL Core i7-2700K 3.5GHz
    Motherboard
    ASROCK Fatal1ty P67 Main Board
    Memory
    HyperX Blu 8GB (2 x 4GB) DDR3 1600
    Graphics Card(s)
    Gigabyte GTX 980 Ti G1 Gaming
    Sound Card
    On-board
    Monitor(s) Displays
    Philips Brilliance BDM4065UC
    Screen Resolution
    3840x2160
    Hard Drives
    SSD: Samsung EVO 250 GB
    Internal HDD: WD Black 1TB
    External: 2x2TB MyBook drives
    1x4TB MyBook
    1x1TB Seagate Freeagent drive
    PSU
    Corsair GS 700W
    Case
    Silverstone Kublai KL04
    Cooling
    Artic Cooling Freezer Pro
    Keyboard
    Logitech G710+
    Mouse
    Razer Mamba Elite 2012
    Internet Speed
    10/0.75
    Browser
    FF 39.0.3, Microsoft Edge, Chrome 44
    Antivirus
    Avast 10.0

MaXimus

New Member
Power User
Kingston SSDs use the crappy SandForce controller which can only achieve the advertised speeds when it deals with compressed data. That's why on the box of my previous Kingston HyperX 3K SSD it said "These results were achieved with ATTO Disk Benchmark" because it uses compressed data. But in the real world, I was getting around 170MB Read/Write, no where near the advertised speeds. I would never use a Kingston SSD even if you paid me.

upgrading from ANY HDD to even the slowest SSD would be a night and day difference. ANY SSD will blow an HDD out of the water. But when comparing these crappy Kingston SSDs with the high performers such as Samsung840/850 PRO or SandDisk Extreme II / SanDisk Extreme PRO / Crucial M550/Crucial MX100 they would leave the Kingstons in the dust.

you never know how much faster it would be until you try it

Just my 2 cents worth
 

My Computer

System One

  • OS
    Windows 8.1 Pro
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    Laptop
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    ALIENWARE 18 Laptop
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    Intel Core i7-4940MX Extreme CPU @ 4 GHz
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    Alienware 0FT9KT
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    32 GB Kingston HyperX 1866MHz DDR3 PC3-14900 RAM
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CountMike

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AHCI = on ?. Trim enabled ? Make sure Defragmenting is OFF ?
 

My Computer

System One

  • OS
    Windows 8.1 Pro
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Home made
    CPU
    AMD Ryzen7 2700x
    Motherboard
    Asus Prime x470 Pro
    Memory
    16GB Kingston 3600
    Graphics Card(s)
    Asus strix 570 OC 4gb
    Hard Drives
    Samsung 960 evo 250GB
    Silicon Power V70 240GB SSD
    WD 1 TB Blue
    WD 2 TB Blue
    Bunch of backup HDDs.
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    Raidmax
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Mark Phelps

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AHCI = on ?. Trim enabled ? Make sure Defragmenting is OFF ?

All those are set.

So, I did a LOT of reading about SMART stats for SSDs -- and the consensus appears to be that, because of a lack of standards about stat collection and reporting, only a few (possibly, even one) of the stats are of any use.

Quite a few of the counts start out at 100 and get decremented over time -- reflecting the "percentage" remaining of that count. For example, Retired Block Count starts out with a "baseline" of 100 and decrements as blocks get used. That means, on my Kingston, 64% of the blocks are still available.

To make matters even worse, different apps use different methods to arrive at the stats and some even get the stat name wrong.

I ran two apps on the Kingston, one said 100% health, the other said 96% health -- but any attempt to use the Kingston results in nearly immediate filesystem corruption -- something I would NOT expect from a drive that "healthy".

Anyway ... I've replaced it with a Crucial MX 100 -- and will see how that goes.
 

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Tully

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SSD

I think I am the one you referred to about the Kingston HyperX 480GB with problems!

Yes, I installed it & it never worked right! It would not run APPS from the Tiles,( the only help I received from my post was to call the tiles,Tiles, not charms!)
It would run the MS programs only. Then it went from bad to worse!

So I took a WD 3.0TB SATA 6MB WDEZRX HDD 2013 vintage & Formatted it. Loaded Win 8.1 OS on it & some MS programs.
Put it in the computer & cloned it to the SSD.

Works Great!

The only thing that I have to work out now, is that sound will not work on my TV HDMI.
I am using external speakers off of the Motherboard through the green port.
Also the Homegroup Network is recognized on the other computers but can not be accessed.

I don't know if the HDD had any effect, but the original HDD was an old Hitachi 2.0 TB drive from 2011
which had a 6MB Cache as opposed to a 64MB Cache of the WD drive.

Seems we don't get much help from Kingston.
Have you tried?

Keep in touch for mutual help & info,

Tully
 

My Computer

System One

  • OS
    Win 10 Beta
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Home Assembled
    CPU
    Intel I5
    Motherboard
    ASUS P8Z&&-V LX
    Memory
    8 GB DDR2 SDRAM
    Graphics Card(s)
    Intel on board
    Sound Card
    INTEL ON MB
    Monitor(s) Displays
    Samsung TD390 HDMI
    Screen Resolution
    1920 X 1080
    Hard Drives
    Crucial MX100 512GB SSD
    2TB Storage
    External Seagate "Dashboard" File Backup Drive USB3
    WD "My Cloud" 4TB
    Samsung Super Write Master 24 DVD Writer
    PSU
    Cosair
    Case
    Corsair
    Cooling
    AIR
    Keyboard
    Advent USB Keyboard
    Mouse
    Advent USB
    Internet Speed
    200 MB dwn 30MB up
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    IE 11 Win 10
    Antivirus
    MS Essentials
    Other Info
    USB2 & USB3

CountMike

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Guru
I'm using Kingston 120GB V300 with 505 FW last couple of years and never a single problem. Not a speed demon but speed as it is never deteriorated. An older V200 in other computer is in just as good shape and to my surprise slightly faster. Only problems I encountered is when older HDD is on the same SATA3 controller, when I moved HDDs to SATA2 controller there were no system problems although one of them (320GB) is in poor shape and used to crash system even while not accessed.
 

My Computer

System One

  • OS
    Windows 8.1 Pro
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Home made
    CPU
    AMD Ryzen7 2700x
    Motherboard
    Asus Prime x470 Pro
    Memory
    16GB Kingston 3600
    Graphics Card(s)
    Asus strix 570 OC 4gb
    Hard Drives
    Samsung 960 evo 250GB
    Silicon Power V70 240GB SSD
    WD 1 TB Blue
    WD 2 TB Blue
    Bunch of backup HDDs.
    PSU
    Sharkoon, Silent Storm 660W
    Case
    Raidmax
    Cooling
    CCM Nepton 140xl
    Internet Speed
    40/2 Mbps
    Browser
    Firefox
    Antivirus
    WD

Mark Phelps

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Seems we don't get much help from Kingston.
Have you tried?

Not really -- this time. Last time (last April) I was having similar problems and when I went to the Kingston site to upgrade the firmware, it told me that my SSD could not be upgraded! I got into an email conversation with Kingston tech support -- which ended in me RMA'ing my SSD and getting a replacement -- which already had the new firmware.

Since, like other vendors, all they do is retain the original warranty when they do a replacement, this SSD is probably out of warranty now.
 

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Tully

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Mark:

Thanks for your reply.
I am aware that Kingston has a good reputation.

However my problem is with the latest technology, Solid State Drives (SSD as opposed to HDD).

This new technology along with USB drives, I think will change the world of desktop computers.
The Big HDD will give way to the smaller, faster SSD, the CD drive will be replaced by the USB drive.
Also the big power hungry Power Supply will be downsized.

This means that the whole desktop will have to be redesigned!

Smaller case, better power supply, smaller & faster SSD, elimination of the CD drive ETC.!

The implementation of the SSDs is the first step in this evolutionary process.
This means the SSD must be fully capable of the running the latest editions of software & APPS.

This is my view, but in the 85 years of my life I have so many companies miss the market in computers.
To name a few Gateway, Dell, DEC, IBM, Radio Shack, Blackberry, Etc,

That old FART

Tully
 

My Computer

System One

  • OS
    Win 10 Beta
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Home Assembled
    CPU
    Intel I5
    Motherboard
    ASUS P8Z&&-V LX
    Memory
    8 GB DDR2 SDRAM
    Graphics Card(s)
    Intel on board
    Sound Card
    INTEL ON MB
    Monitor(s) Displays
    Samsung TD390 HDMI
    Screen Resolution
    1920 X 1080
    Hard Drives
    Crucial MX100 512GB SSD
    2TB Storage
    External Seagate "Dashboard" File Backup Drive USB3
    WD "My Cloud" 4TB
    Samsung Super Write Master 24 DVD Writer
    PSU
    Cosair
    Case
    Corsair
    Cooling
    AIR
    Keyboard
    Advent USB Keyboard
    Mouse
    Advent USB
    Internet Speed
    200 MB dwn 30MB up
    Browser
    IE 11 Win 10
    Antivirus
    MS Essentials
    Other Info
    USB2 & USB3
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