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Solved Keep loosing Date/Time- main screen- cannot log in.

chuckster 125

New Member
Hi:

I keep loosing the date/time main screen area after the computer is idle for any extended period of time.

When I move the mouse to log back in I get the main screen, but no time/date on the left side and
I cannot log back in, no keys work.

I have to turn the power off and then re power up - then the time/date etc re appear and I can log in.

I already re freshed as instructed by Acer Tech support- but that didn't work.

I have a acer aspire laptop- 771-6865.

Any help is appreciated.
 

My Computer

System One

  • OS
    windows 8
    Computer type
    Laptop
    System Manufacturer/Model
    acer v3-771-6865
    Browser
    internet explorer 10
    Antivirus
    mc afee

JustATest

Expelled
Make sure you don't have your keyboard option in device manager (power management tab) set to "allow the computer to turn off this device to save power."
 

My Computer

System One

  • OS
    Windows 8 Pro Windows 8.1 Preview
    Computer type
    PC/Desktop

caperjack

Just the Janitor
VIP Member
Guru
I have to turn the power off and then re power up - then the time/date etc re appear and I can log in.

i think it more like its getting stuck in sleep or hibernate ,not just turning off the clock ,try turning all power saving option off in power option and see how it goes
 

My Computer

System One

  • OS
    win8.1.1 enterprise
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Hinze57
    CPU
    AMD FX 6100 6core 3.30gHz
    Motherboard
    gigibyte ga-78lmy-s2p
    Memory
    4gig ddr3
    Graphics Card(s)
    Radon hd5000 Series
    Sound Card
    onboard realtek hd
    Monitor(s) Displays
    19" viewsonic/ 22"Samsung
    Screen Resolution
    1680x1050
    Hard Drives
    128gig ssd Kingston
    80gig WD 10000 rpm spinner
    Case
    micro
    Keyboard
    microsoft curve 200
    Mouse
    Logitech wireless M215
    Internet Speed
    high speed 20
    Browser
    ie 11
    Antivirus
    windows defender
    Other Info
    updated enterprise apr 2/14

chuckster 125

New Member
Make sure you don't have your keyboard option in device manager (power management tab) set to "allow the computer to turn off this device to save power."


After I get into device manager, where do I go to get to the power management tab?

I opened keyboard and I also scrolled down on view etc- cannot find power management tab.

* I'm not very computer savvy :(*

Thanks.


also ,on the power option, its set to turn off display in 10 minutes and sleep in 30 minutes.

Should I change it to much longer?
 

My Computer

System One

  • OS
    windows 8
    Computer type
    Laptop
    System Manufacturer/Model
    acer v3-771-6865
    Browser
    internet explorer 10
    Antivirus
    mc afee

chuckster 125

New Member

My Computer

System One

  • OS
    windows 8
    Computer type
    Laptop
    System Manufacturer/Model
    acer v3-771-6865
    Browser
    internet explorer 10
    Antivirus
    mc afee

JustATest

Expelled
My fault... dummy me! You have a laptop so it won't be there. Sorry for steering you in the wrong direction. I got off on the wrong foot on this one so maybe Caperjack can step back in and help you. Very sorry.
Good luck.
 

My Computer

System One

  • OS
    Windows 8 Pro Windows 8.1 Preview
    Computer type
    PC/Desktop

chuckster 125

New Member
My fault... dummy me! You have a laptop so it won't be there. Sorry for steering you in the wrong direction. I got off on the wrong foot on this one so maybe Caperjack can step back in and help you. Very sorry.
Good luck.

Thanks for your time and help!

I'll see what I can do with the power options.
 

My Computer

System One

  • OS
    windows 8
    Computer type
    Laptop
    System Manufacturer/Model
    acer v3-771-6865
    Browser
    internet explorer 10
    Antivirus
    mc afee

caperjack

Just the Janitor
VIP Member
Guru

My Computer

System One

  • OS
    win8.1.1 enterprise
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Hinze57
    CPU
    AMD FX 6100 6core 3.30gHz
    Motherboard
    gigibyte ga-78lmy-s2p
    Memory
    4gig ddr3
    Graphics Card(s)
    Radon hd5000 Series
    Sound Card
    onboard realtek hd
    Monitor(s) Displays
    19" viewsonic/ 22"Samsung
    Screen Resolution
    1680x1050
    Hard Drives
    128gig ssd Kingston
    80gig WD 10000 rpm spinner
    Case
    micro
    Keyboard
    microsoft curve 200
    Mouse
    Logitech wireless M215
    Internet Speed
    high speed 20
    Browser
    ie 11
    Antivirus
    windows defender
    Other Info
    updated enterprise apr 2/14

chuckster 125

New Member

My Computer

System One

  • OS
    windows 8
    Computer type
    Laptop
    System Manufacturer/Model
    acer v3-771-6865
    Browser
    internet explorer 10
    Antivirus
    mc afee

chuckster 125

New Member
Thanks!

It's working fine now!

From display off after 15 minutes to desktop when I want to use the computer again- no main screen, just opens up at the desktop.
 

My Computer

System One

  • OS
    windows 8
    Computer type
    Laptop
    System Manufacturer/Model
    acer v3-771-6865
    Browser
    internet explorer 10
    Antivirus
    mc afee

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