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KB2919442 installed then not installed

Bazzer

New Member
Hi,

I'm using Windows 8.1 Pro 64 Bit

If I go to Control Panel/Windows Update/View Update History KB2919442 is shown as installed successfully on the 12 March 2014 "BUT" if I go to Control Panel/Windows Update/Installed Updates there is no KB2919442 listed.

If I download KB2919442 directly from Microsoft and try to install it manually it says "This update is not applicable to your computer"

I'm obviously having no success trying to install KB2919355 as it never shows as available in Windows Update and if I download it manually from Microsoft and try installing manually I get the same error message "This update is not applicable to your computer"
 

My Computer

System One

  • OS
    Windows 8 Pro 64-bit

archer

New Member
VIP Member
Power User
Hi, Welcome to Eight forums.

check out this tutorial. Might be of some help.
 

My Computer

System One

  • OS
    Windows 7 x64/ Windows 8.1 x64
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Self Made
    CPU
    Intel i5 2500K @ 3.3GHz
    Motherboard
    Asus Z68 V Pro
    Memory
    16GB DDR 3
    Graphics Card(s)
    HIS 6870 ICEq edition
    Monitor(s) Displays
    Samsung 22" Display
    Screen Resolution
    1920X1080
    Hard Drives
    WD 1 TB
    Seagate 2 TB
    WD 320 GB
    PSU
    coolermaster 750 W
    Case
    Coolermaster HAF 912
    Keyboard
    TVS Gold
    Mouse
    Samsumg
    Internet Speed
    4 Mbps
    Browser
    Google Chrome
    Antivirus
    AVG 2013 IS

Bazzer

New Member
Hi Archer,

Thanks for the reply but I don't think there's a solution to my problem in that tutorial.

At no time do I get an error code, I just get the message "This update is not applicable to your computer" and there's no joy running the DISM tool as I've never got as far as installing KB2919355 because KB2919442 doesn't seem to be installed fully.

I think I need to get KB2919442 installed properly first
 

My Computer

System One

  • OS
    Windows 8 Pro 64-bit

archer

New Member
VIP Member
Power User

My Computer

System One

  • OS
    Windows 7 x64/ Windows 8.1 x64
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Self Made
    CPU
    Intel i5 2500K @ 3.3GHz
    Motherboard
    Asus Z68 V Pro
    Memory
    16GB DDR 3
    Graphics Card(s)
    HIS 6870 ICEq edition
    Monitor(s) Displays
    Samsung 22" Display
    Screen Resolution
    1920X1080
    Hard Drives
    WD 1 TB
    Seagate 2 TB
    WD 320 GB
    PSU
    coolermaster 750 W
    Case
    Coolermaster HAF 912
    Keyboard
    TVS Gold
    Mouse
    Samsumg
    Internet Speed
    4 Mbps
    Browser
    Google Chrome
    Antivirus
    AVG 2013 IS

Bazzer

New Member
Hi again Archer,

I changed the Format from English (United Kingdom) to English (United States) but unfortunately I still get the same error "This update is not applicable to your computer".

I tried both KB2919442 and KB2919355 but they both gave the error
 

My Computer

System One

  • OS
    Windows 8 Pro 64-bit
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