- Messages
- 55
- Location
- Brooksville, Maine
Windows update installation Issue (KB2756872)
Update for Windows 8 for x64-based Systems (KB2756872) Will not install.
Things I have tried and been unsuccessful with:
System update readiness
System file checker/Scannow or SFC
I have tried downloading the update manually.
I have also contacted and been helped by the Geek Squad. I let them remote control my desktop for 4 hours. In the end they told me they were unable to fix the issue and that a lot of people have been having the issue. Windows is currently working on a solution to the issue.
Before I contacted the Geek Squad I contacted Microsoft. The level 1 tech could not solve my issue. they told me they would have a level 2 tech contact me at 7:00 PM tonight. I will come back to this thread and let everyone know what the level 2 tech from Microsoft tells me about the issue. If they can solve it or not.
Update for Windows 8 for x64-based Systems (KB2756872) Will not install.
Things I have tried and been unsuccessful with:
System update readiness
System file checker/Scannow or SFC
I have tried downloading the update manually.
I have also contacted and been helped by the Geek Squad. I let them remote control my desktop for 4 hours. In the end they told me they were unable to fix the issue and that a lot of people have been having the issue. Windows is currently working on a solution to the issue.
Before I contacted the Geek Squad I contacted Microsoft. The level 1 tech could not solve my issue. they told me they would have a level 2 tech contact me at 7:00 PM tonight. I will come back to this thread and let everyone know what the level 2 tech from Microsoft tells me about the issue. If they can solve it or not.
Last edited:
My Computer
System One
-
- OS
- Windows 8
- System Manufacturer/Model
- NP540U3C-A01UB
- CPU
- Intel(R) Core(TM) i5-3317U CPU @ 1.70GHz, 1701 Mhz, 2 Core(s), 4 Logical Processor(S)
- Motherboard
- Samsung
- Memory
- DDR3 4GB
- Graphics Card(s)
- Intel HD Graphics 4000