• This site uses cookies. By continuing to use this site, you are agreeing to our use of cookies. Learn more.

KB2267602 fails to install


axe0

BSOD Kernel Dump Analyst
VIP Member
Pro User
Posts
2,436
#2

My Computer

System One

  • OS
    Windows 10 Pro
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Custom build
    CPU
    i5-6500 @3.20GHz
    Motherboard
    Gigabyte B150-HD3P-CF
    Memory
    16GB DDR4 2133 Crucial Ballistix Sport LT
    Graphics Card(s)
    MSI GeForce GTX 1060 GAMING X 6G
    Sound Card
    Built-in
    Monitor(s) Displays
    Liyama ProLite XB2483HSU-B2
    Screen Resolution
    1920 x 1080
    Hard Drives
    Crucial MX200 500GB & Toshiba DT01ACA300 3TB
    PSU
    Corsair RM550x
    Case
    Fractal Design Define S
    Cooling
    Cooler Master TX3 i
    Keyboard
    Func KB-460 (MX Red)
    Mouse
    Corsair Gaming M65 RGB
    Browser
    Google Chrome
    Antivirus
    Bitdefender Total Security 2017 + MBAM Pro + MBAE Pro
    Other Info
    Creative Sound Blaster Tactic3D Rage V2 headset

CuriousOne

New Member
Member
Posts
107
#3
Yes it is an update for Windows Defender.
I went to the website you indicated (thank you) but when I tried to download the update I got an error message saying Windows Defender was off. (see attached). When I clicked on start it said the app was not in a state to be started.

I'm in 8.1 and I have Avast installed. Could that be the reason?

Thanks again.
 

Attachments

My Computer

DMHolt57

Well-Known Member
Pro User
Austin, Texas

Posts
1,467
#4
Yes, when any third party virus application is installed, Defender is disabled...
 

My Computers

System One System Two

  • OS
    17074 Pro
    Computer type
    Laptop
    System Manufacturer/Model
    HP dv7 3173nr
    CPU
    M520
    Memory
    5GB
    Screen Resolution
    1600x900
    Internet Speed
    120Mb/s
  • PC2
    HP A12 R7 17074

axe0

BSOD Kernel Dump Analyst
VIP Member
Pro User
Posts
2,436
#6
Usually when any third AV is installed you shouldn't get WD updates anymore.
 

My Computer

System One

  • OS
    Windows 10 Pro
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Custom build
    CPU
    i5-6500 @3.20GHz
    Motherboard
    Gigabyte B150-HD3P-CF
    Memory
    16GB DDR4 2133 Crucial Ballistix Sport LT
    Graphics Card(s)
    MSI GeForce GTX 1060 GAMING X 6G
    Sound Card
    Built-in
    Monitor(s) Displays
    Liyama ProLite XB2483HSU-B2
    Screen Resolution
    1920 x 1080
    Hard Drives
    Crucial MX200 500GB & Toshiba DT01ACA300 3TB
    PSU
    Corsair RM550x
    Case
    Fractal Design Define S
    Cooling
    Cooler Master TX3 i
    Keyboard
    Func KB-460 (MX Red)
    Mouse
    Corsair Gaming M65 RGB
    Browser
    Google Chrome
    Antivirus
    Bitdefender Total Security 2017 + MBAM Pro + MBAE Pro
    Other Info
    Creative Sound Blaster Tactic3D Rage V2 headset

CuriousOne

New Member
Member
Posts
107
#7
How can I tell Windows Update to add this update to the "ignored" optional updates so it doesn't present itself every time I restart the pc? Is that possible?
 

My Computer

axe0

BSOD Kernel Dump Analyst
VIP Member
Pro User
Posts
2,436
#8
I don't think it is possible, hopefully I'm wrong.
 

My Computer

System One

  • OS
    Windows 10 Pro
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Custom build
    CPU
    i5-6500 @3.20GHz
    Motherboard
    Gigabyte B150-HD3P-CF
    Memory
    16GB DDR4 2133 Crucial Ballistix Sport LT
    Graphics Card(s)
    MSI GeForce GTX 1060 GAMING X 6G
    Sound Card
    Built-in
    Monitor(s) Displays
    Liyama ProLite XB2483HSU-B2
    Screen Resolution
    1920 x 1080
    Hard Drives
    Crucial MX200 500GB & Toshiba DT01ACA300 3TB
    PSU
    Corsair RM550x
    Case
    Fractal Design Define S
    Cooling
    Cooler Master TX3 i
    Keyboard
    Func KB-460 (MX Red)
    Mouse
    Corsair Gaming M65 RGB
    Browser
    Google Chrome
    Antivirus
    Bitdefender Total Security 2017 + MBAM Pro + MBAE Pro
    Other Info
    Creative Sound Blaster Tactic3D Rage V2 headset

wooly

New Member
Posts
5
#10
I have also noticed that KB2267602 is showing up in windows update from today.
Beats me why because I have had Avast installed from day 1 on this computer, although I have just updated to their latest release (.2215) over the weekend.
I wonder if the current Avast release has triggered the Defender update somehow ??
I think I will ignore it for now and hope it 'disappears'.;)
 

My Computer

System One

  • OS
    win 8.1
    Computer type
    PC/Desktop

CuriousOne

New Member
Member
Posts
107
#11
I'm the op. My situation is identical to yours. I too have used Avast since day one and this is a new event.

I found a solution that works. I disabled Defender permanently. Here's the website that explains how to do it.

Windows 8: How to disable and completely uninstall the Windows 8 Defender -

You have to have administrator rights for some of these steps. Autostarts used as administrator worked for me.

Updates for Defender disappeared.
 

My Computer

wooly

New Member
Posts
5
#12
You have to have administrator rights for some of these steps. Autostarts used as administrator worked for me.

Updates for Defender disappeared.
Thanks for your reply, I can see where you are coming from with this.
However the thing I can't work out is how to change some of those setting in services.
I have never really understood all this administrator stuff, but I thought i was administrator of my local account.
So in the meantime, I think I'll just ignore the update because I am fairly certain it is peculiar to the current version of Avast.
I updated two identical PC's on the one day and both immediately threw up the Defender update.
I'll check on the Avast forum whether anyone else has noticed this.
 

My Computer

System One

  • OS
    win 8.1
    Computer type
    PC/Desktop

axe0

BSOD Kernel Dump Analyst
VIP Member
Pro User
Posts
2,436
#13
You have to have administrator rights for some of these steps. Autostarts used as administrator worked for me.

Updates for Defender disappeared.
Thanks for your reply, I can see where you are coming from with this.
However the thing I can't work out is how to change some of those setting in services.
I have never really understood all this administrator stuff, but I thought i was administrator of my local account.
So in the meantime, I think I'll just ignore the update because I am fairly certain it is peculiar to the current version of Avast.
I updated two identical PC's on the one day and both immediately threw up the Defender update.
I'll check on the Avast forum whether anyone else has noticed this.
Most of the people who own a computer are administrator, but sometimes you just have to confirm it.
As administrator you have more access to files than those who aren't, the easy way of explanasion;).
 

My Computer

System One

  • OS
    Windows 10 Pro
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Custom build
    CPU
    i5-6500 @3.20GHz
    Motherboard
    Gigabyte B150-HD3P-CF
    Memory
    16GB DDR4 2133 Crucial Ballistix Sport LT
    Graphics Card(s)
    MSI GeForce GTX 1060 GAMING X 6G
    Sound Card
    Built-in
    Monitor(s) Displays
    Liyama ProLite XB2483HSU-B2
    Screen Resolution
    1920 x 1080
    Hard Drives
    Crucial MX200 500GB & Toshiba DT01ACA300 3TB
    PSU
    Corsair RM550x
    Case
    Fractal Design Define S
    Cooling
    Cooler Master TX3 i
    Keyboard
    Func KB-460 (MX Red)
    Mouse
    Corsair Gaming M65 RGB
    Browser
    Google Chrome
    Antivirus
    Bitdefender Total Security 2017 + MBAM Pro + MBAE Pro
    Other Info
    Creative Sound Blaster Tactic3D Rage V2 headset

Users Who Are Viewing This Thread (Users: 0, Guests: 1)