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Jittery sound when playing music/video games (Win 8 Pro)


docwoj

New Member
Posts
2
#1
Hello, I've been having problems for quite some time now and upon google search after search there doesn't seem to be an answer. When the audio is on, for videos, games, music, etc. it sometimes "skips" like an old cd player. Its pretty obnoxious, and I'm wondering why exactly this is so. I'm assuming I have an old driver or something, because I upgraded my pc from win 7 to win 8 pro. Thanks for the help and let me know if anyone needs clarification!
 

Attachments

My Computer

System One

  • OS
    Windows 8 Pro
    Computer type
    PC/Desktop
    System Manufacturer/Model
    HP dv6t Quad Edition

fireberd

Beach Observer
VIP Member
Pro User
Inverness, FL

Posts
1,811
#2
Audio is always on a shared Interrupt (IRQ) with a higher priority device. Depending on the shared device, it can "interrupt" the audio and cause skipping.

If you have the HP supplied IDT audio driver for Win 7, it is also compatible for Win 8. However, check the Device Manager and see what devices are listed in the Sound section. You should ONLY have the correct IDT sound driver and possibly HDMI audio (if your system has this) and nothing else. If "HD Audio Codec" (the generic Windows installed sound driver) is also listed, or any other sound, except the IDT and possibly HDMI, uninstall those as they can cause conflicts and other audio problems. Restart the PC if you uninstalled anything.

If you only have the correct entries in the sound, RIGHT click on the entry for the IDG and then LEFT click "Uninstall" (do not uninstall the drivers). Then restart the PC and when Windows starts it will detect and reinstall the sound. This will fix any potential corruptions between Windows and the sound and sometimes will put the sound on a different shared IRQ and fix or mimimize any interruptions.

Rather than post a ZIP file of items, we usually just post screen shots. http://www.eightforums.com/tutorials/2598-screenshots-files-upload-post-eight-forums.html
 

My Computer

System One

  • OS
    Win 10
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Home Built
    CPU
    i7 6700K
    Motherboard
    ASUS ROG Maximus VIII Hero
    Memory
    16 Gb G Skill TridentZ DDR4 3400
    Graphics Card(s)
    Intel (i7 CPU)
    Sound Card
    RealTek Integrated
    Monitor(s) Displays
    27" Dell SE2717HR
    Screen Resolution
    1920X1080
    Hard Drives
    500GB Samsung 850 SSD, 3TB for backups
    PSU
    EVGA Supernova 750 G2
    Case
    BeQuiet Silent Base 600
    Cooling
    Deepcool Captain 120EX
    Keyboard
    Microsoft Wireless
    Mouse
    Logitech wireless
    Internet Speed
    Cable - 100MB Downlink
    Browser
    Edge/Firefox
    Antivirus
    Microsoft
    Other Info
    Sonar Platinum 64 bit recording studio software with MOTU 896Mk3 Hybrid recording interface unit.

docwoj

New Member
Posts
2
#3
Sorry about the files, I was in the debug/management and saw the sticky and did as it said. It must of been old cause it was a redirect from a googlesearch.

Anyway, I have two sound drivers: IDT HD Audio CODEC, and Intel(R) Display Audio. I'm not sure if the Intel one is conflicting with the other. And by IDG do you meant IDT? Also, I see you said to uninstall the IDT but do not uninstall them at the same time. I'm assuming you mean don't go in to the hard drive and uninstall them, but uninstall them from the device manager rather? Just needed some clarity. Thanks for the help!
 

My Computer

System One

  • OS
    Windows 8 Pro
    Computer type
    PC/Desktop
    System Manufacturer/Model
    HP dv6t Quad Edition

fireberd

Beach Observer
VIP Member
Pro User
Inverness, FL

Posts
1,811
#4
Yes, IDG was a typo.

You have the correct sound entries in the Device Manager. The Intel is for HDMI audio.

To uninstall the IDT in the Device Manager, RIGHT click on the entry for the IDT to highlight it and then LEFT click "Uninstall". If it asks you if you want to uninstall the drivers, do not do that. Then restart the PC and when Windows starts it will detect and reinstall the sound.
 

My Computer

System One

  • OS
    Win 10
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Home Built
    CPU
    i7 6700K
    Motherboard
    ASUS ROG Maximus VIII Hero
    Memory
    16 Gb G Skill TridentZ DDR4 3400
    Graphics Card(s)
    Intel (i7 CPU)
    Sound Card
    RealTek Integrated
    Monitor(s) Displays
    27" Dell SE2717HR
    Screen Resolution
    1920X1080
    Hard Drives
    500GB Samsung 850 SSD, 3TB for backups
    PSU
    EVGA Supernova 750 G2
    Case
    BeQuiet Silent Base 600
    Cooling
    Deepcool Captain 120EX
    Keyboard
    Microsoft Wireless
    Mouse
    Logitech wireless
    Internet Speed
    Cable - 100MB Downlink
    Browser
    Edge/Firefox
    Antivirus
    Microsoft
    Other Info
    Sonar Platinum 64 bit recording studio software with MOTU 896Mk3 Hybrid recording interface unit.

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