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Solved java32 bit installer error on 64bit machine


Posts
3
#1
Hi

I have a surface pro running Win 8.1 and im fairly sure I have up to date Java. I am a bit of a non technical guy but keep my pc up to date. Im trying to install some software (touchgraph) and failing at first hurdle as it throws the error as shown in image below (which says cant locate suitable 32bit JRE). Can you help?

2014_10_30_13_05_271.png
 

My Computer

System One

  • OS
    8.1
Posts
211
#2
First thing to do might to check and be absolutely sure you have the 32-bit JRE or JDK installed. You might have installed the 64-bit JRE/JDK instead thinking that you needed to use that because you had a 64-bit OS. Both the 32 and 64-bit JRE/JDK should be able to peacefully coexist on the same system, so no need to uninstall one just to install the other.
 

My Computer

System One

  • OS
    8.1
#3
Hi

I have a surface pro running Win 8.1 and i'm fairly sure I have up to date Java. I am a bit of a non technical guy but keep my pc up to date. I'm trying to install some software (touchgraph) and failing at first hurdle as it throws the error as shown in image below (which says cant locate suitable 32bit JRE). Can you help?

View attachment 53169
Check here---

screenshot_163.jpg

Or here

screenshot_163.jpg
 

My Computer

System One

  • OS
    Windows 8.1.1 Pro with Media Center
    Computer type
    PC/Desktop
    System Manufacturer/Model Number
    Gateway
    CPU
    AMD K140 Cores 2 Threads 2 Name AMD K140 Package Socket FT1 BGA Technology 40nm
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    Manufacturer Gateway Model SX2110G (P0)
    Memory
    Type DDR3 Size 8192 MBytes DRAM Frequency 532.3 MHz
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    ATI AMD Radeon HD 7310 Graphics
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    Package Socket FT1 BGA
    Technology 40nm
    Specification AMD E1-1200 APU with Radeon HD Graphics
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Posts
3
#4
Thanks both, Asvent that is exactly what I had done. Installed 64 bit as I have a 64 bit machine and assumed that this meant 64 bit trumped 32 bit and I was covered. I now have both and the software has installed

cheers
 

My Computer

System One

  • OS
    8.1
#5

My Computer

System One

  • OS
    Windows 8.1.1 Pro with Media Center
    Computer type
    PC/Desktop
    System Manufacturer/Model Number
    Gateway
    CPU
    AMD K140 Cores 2 Threads 2 Name AMD K140 Package Socket FT1 BGA Technology 40nm
    Motherboard
    Manufacturer Gateway Model SX2110G (P0)
    Memory
    Type DDR3 Size 8192 MBytes DRAM Frequency 532.3 MHz
    Graphics Card(s)
    ATI AMD Radeon HD 7310 Graphics
    Sound Card
    AMD High Definition Audio Device Realtek High Definition Audio USB Audio Device
    Monitor(s) Displays
    Name 1950W on AMD Radeon HD 7310 Graphics Current Resolution 1366x768 pixels Work Resolution 1366x76
    Screen Resolution
    Current Resolution 1366x768 pixels Work Resolution 1366x768 pixels
    Hard Drives
    AMD K140
    Cores 2
    Threads 2
    Name AMD K140
    Package Socket FT1 BGA
    Technology 40nm
    Specification AMD E1-1200 APU with Radeon HD Graphics
    Family F
    Extended Family 14
    Model 2
    Extended Model 2
    Stepping 0
    Revision ON-C0
    Instruction
    Browser
    Opera 24.0
    Antivirus
    Avast Internet Security