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Issue: Main display doesn't work when HDMI is plugged


fieskmask

New Member
Posts
4
#1
Hi guys, just found out this place, seems to be a good forum so I try it here.

Last night I got hold of a 27" BenQ GL2750HM, so far so good.
I have my main display from the DVI port to HDMI port on the screen and my secondary screen is my 60" TV which is connected through HDMI port on the graphic card into the HDMI port in my reciever.

The main scheme for my setup is like:

- Radeon 7970 DVI > HDMI Main monitor (BenQ GL2750)
- Radeon 7970 HDMI > HDMI Reciever (ONKYO TX-NR609)
- ONKYO TX-NR609 > 60" TV

So to the problem now.
When the HDMI cable is connected to the graphic card, I need to have my TV ON in order for my main monitor, the BenQ, to work and if I turn off the TV the BenQ is getting black, like a standby mode, however, there is "no signal" to the monitor.
This was never a problem with my other screen, I could have the HDMI cable connected to the graphic card, the TV off and the reciever OFF without the main monitor went black.

I hope I expressed myself good enough for you too understand, if not, please reply :rolleyes:

Thanks in advance.
 

My Computer

System One

  • OS
    Windows 8

Simba

Hardcore Gamer
Member
Manchester

Posts
47
#3
All I can suggest is to make sure your card is seated properly and to reinstall your gfx drivers.
 

My Computer

System One

  • OS
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CountMike

Well-Known Member
VIP Member
Guru
Belgrade , Serbia

Posts
4,664
#5
Make sure you have right DVI to HDMI adapter, if it's a DVI-D output from video card it does not properly "translate" to HDMI, That adapter should have all the pins on it, some don't.
 

My Computer

System One

  • OS
    Windows 8.1 Pro
    Computer type
    PC/Desktop
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    Home made
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    AMD Ryzen7 2700x
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    Asus Prime x470 Pro
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    16GB Kingston 3600
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fieskmask

New Member
Posts
4
#6
Make sure you have right DVI to HDMI adapter, if it's a DVI-D output from video card it does not properly "translate" to HDMI, That adapter should have all the pins on it, some don't.
Well, everything worked fine with my other monitor, so there is nothing wrong with the cables.
 

My Computer

System One

  • OS
    Windows 8

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