Solved Is it my computer or Windows 8 (SYSTEM_SERVICE_EXCEPTION)

joelpeyton

New Member
Not sure I am posting this in right location, but wouldn't know where the best place to post this is.

So, I bought a new laptop on the 3rd Feb 2013, took it home, fired it up and constantly got SYSTEM_SERVICE_EXCEPTION errors, which caused my computer to restart, on restart it would never be connected to my wireless internet and showed no connections available. I would then have to re-start my computer to get the wireless connection back again. After 4 days of this constantly happening I decided the computer was at fault and took it back to the store for an exchange.


However, I have now had the same computer for a fortnight and it is beginning to do exactly the same as before, constant SYSTEM_SERVICE_EXCEPTION errors and then not finding a wireless network, plus it occasionally losses internet connection whilst I am surfing the net.

One final thing to mention is that I have another laptop in the house which has no problems with internet connection when the new laptop goes down.

Is this a Windows 8 problem or a computer problem? I could do with finding out pronto as I only have a few days left to take my computer back under its initial 21 day agreement.

Thanks in advance
 

My Computer

System One

  • OS
    64 bit
    System Manufacturer/Model
    Toshiba Satellite C870D - 11X
    CPU
    AMD E2 1800 APU
    Memory
    6MB
    Graphics Card(s)
    AMD Radeon™ HD 7340 Graphics
    Browser
    IE
    Antivirus
    Norton

labeeman

New Member
VIP Member
Member
Not sure I am posting this in right location, but wouldn't know where the best place to post this is.

So, I bought a new laptop on the 3rd Feb 2013, took it home, fired it up and constantly got SYSTEM_SERVICE_EXCEPTION errors, which caused my computer to restart, on restart it would never be connected to my wireless internet and showed no connections available. I would then have to re-start my computer to get the wireless connection back again. After 4 days of this constantly happening I decided the computer was at fault and took it back to the store for an exchange.


However, I have now had the same computer for a fortnight and it is beginning to do exactly the same as before, constant SYSTEM_SERVICE_EXCEPTION errors and then not finding a wireless network, plus it occasionally losses internet connection whilst I am surfing the net.

One final thing to mention is that I have another laptop in the house which has no problems with internet connection when the new laptop goes down.

Is this a Windows 8 problem or a computer problem? I could do with finding out pronto as I only have a few days left to take my computer back under its initial 21 day agreement.

Thanks in advance

Your problem sounds like a OEM driver problem taking the computer back is best.
 

My Computer

System One

  • OS
    Win7/8 Mint
    System Manufacturer/Model
    lenovo W530
    CPU
    intell i7
    Motherboard
    Lenovo
    Memory
    16gb
    Screen Resolution
    1920x1080
    Hard Drives
    512 gb ssd
    Other Info
    Around 13 million employes

smurfercom

Member
Member
Not sure I am posting this in right location, but wouldn't know where the best place to post this is.

So, I bought a new laptop on the 3rd Feb 2013, took it home, fired it up and constantly got SYSTEM_SERVICE_EXCEPTION errors, which caused my computer to restart, on restart it would never be connected to my wireless internet and showed no connections available. I would then have to re-start my computer to get the wireless connection back again. After 4 days of this constantly happening I decided the computer was at fault and took it back to the store for an exchange.


However, I have now had the same computer for a fortnight and it is beginning to do exactly the same as before, constant SYSTEM_SERVICE_EXCEPTION errors and then not finding a wireless network, plus it occasionally losses internet connection whilst I am surfing the net.

One final thing to mention is that I have another laptop in the house which has no problems with internet connection when the new laptop goes down.

Is this a Windows 8 problem or a computer problem? I could do with finding out pronto as I only have a few days left to take my computer back under its initial 21 day agreement.

Thanks in advance

Symantec is a frequent cause of BSOD's.

For Norton 360 use this Norton 360 How to uninstall

Could also be memory corruption loading a bad driver. Try running memory test verify and find the bad driver.

Windows 8 BSOF: System Service Exception - Microsoft Community
 

My Computer

System One

  • OS
    W8 Inspiron 17R W8P+MCE HTPC
    Computer type
    PC/Desktop
    Hard Drives
    Custom HTPC systems builder, trouble shooter for Apple and PC products.
    My HTPC specs:
    Core i5 W7 Pro/W8 Pro+MCE
    Lian Li blk mid tower 10 gigs + 2 OS HDD's W7/8.
    Other Info
    Gigabyte UD3 mobo P55 chipset.
    Workstation:
    Same as above but using the "M" series mobo with ATi 5670
    Dell Inspiron 17R i3 3rd gen W8.
    Nokia Lumia 810 W Phone8.

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