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Solved Internet Explorer Cannot change default home page


sportflyer

sportflyer
Member
Posts
116
#1
The IE default home page of Dell Venue Pro 11 is MSN. The link is: MSN.com. The OS is running win 8.1 and IE is ver 11.

I went to settings of IE from the desktop and changed the default from MSN to Google.com . However this did not work It keeps defaulting back to MSN.

I did a quick scan with Malwarebytes , no malware that I know of .

Any advise what to do next?
 

My Computer

System One

  • OS
    win8.1
    Computer type
    PC/Desktop
    System Manufacturer/Model Number
    HP Envy Recline 23-k011
    CPU
    i5-4570T
    Motherboard
    DONT KNOW ( AIO conputer )
    Memory
    8GB
    Graphics Card(s)
    intel 4600 + Nvdia GeForce GT730A
    Sound Card
    Integrated
    Monitor(s) Displays
    Generic PnP
    Screen Resolution
    1920 X1080
    Hard Drives
    Sandisk SDSA5DK-166g-1006

    ST1000LM024 HN101MBB
    Internet Speed
    comcast blast
    Browser
    IE 11

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Administrator
Administrator
mvp
Posts
23,008
#2

My Computer

System One

  • OS
    64-bit Windows 10
    Computer type
    PC/Desktop
    System Manufacturer/Model Number
    Custom self built
    CPU
    Intel i7-8700K OC'd to 5 GHz
    Motherboard
    ASUS Maximus X Code Z370
    Memory
    16 GB (8GBx2) G.SKILL TridentZ DDR4 3200 MHz
    Graphics Card(s)
    ASUS ROG-STRIX-GTX1080TI-O11G-GAMING
    Sound Card
    Integrated Digital Audio (S/PDIF)
    Monitor(s) Displays
    3 x 27" Asus VE278Q
    Screen Resolution
    1920x1080
    Hard Drives
    250GB Samsung 960 EVO M.2,
    256GB OCZ Vector,
    6TB WD Black WD6001FZWX
    8TB WD MyCloudEX2Ultra NAS
    PSU
    OCZ Series Gold OCZZ1000M 1000W
    Case
    Thermaltake Core P3
    Cooling
    Corsair Hydro H115i
    Keyboard
    Logitech wireless K800
    Mouse
    Logitech MX Master
    Internet Speed
    300 Mb/s Download and 30 Mb/s Upload
    Browser
    Internet Explorer 11
    Antivirus
    Malwarebyte Anti-Malware Premium
    Other Info
    Logitech Z625 speaker system,
    Logitech BRIO 4K Pro webcam,
    HP Color LaserJet Pro MFP M477fdn,
    Linksys EA9500 router,
    Arris SB6190 cable modem,
    APC SMART-UPS RT 1000 XL - SURT1000XLI,
    Lumia 1520 phone

sportflyer

sportflyer
Member
Posts
116
#3
The only add on that is enabled is shockwave. disabling it does not solve the problem.
How do I get to the local policy editor in win 8.1 ?
If I cant get there I will need the regedit method.

Maybe I should reset IE ? I wont lose anything as this is a new Tablet. Still trying to find my way around win 8.1

Tks
 

My Computer

System One

  • OS
    win8.1
    Computer type
    PC/Desktop
    System Manufacturer/Model Number
    HP Envy Recline 23-k011
    CPU
    i5-4570T
    Motherboard
    DONT KNOW ( AIO conputer )
    Memory
    8GB
    Graphics Card(s)
    intel 4600 + Nvdia GeForce GT730A
    Sound Card
    Integrated
    Monitor(s) Displays
    Generic PnP
    Screen Resolution
    1920 X1080
    Hard Drives
    Sandisk SDSA5DK-166g-1006

    ST1000LM024 HN101MBB
    Internet Speed
    comcast blast
    Browser
    IE 11

Brink

Administrator
Administrator
mvp
Posts
23,008
#4

My Computer

System One

  • OS
    64-bit Windows 10
    Computer type
    PC/Desktop
    System Manufacturer/Model Number
    Custom self built
    CPU
    Intel i7-8700K OC'd to 5 GHz
    Motherboard
    ASUS Maximus X Code Z370
    Memory
    16 GB (8GBx2) G.SKILL TridentZ DDR4 3200 MHz
    Graphics Card(s)
    ASUS ROG-STRIX-GTX1080TI-O11G-GAMING
    Sound Card
    Integrated Digital Audio (S/PDIF)
    Monitor(s) Displays
    3 x 27" Asus VE278Q
    Screen Resolution
    1920x1080
    Hard Drives
    250GB Samsung 960 EVO M.2,
    256GB OCZ Vector,
    6TB WD Black WD6001FZWX
    8TB WD MyCloudEX2Ultra NAS
    PSU
    OCZ Series Gold OCZZ1000M 1000W
    Case
    Thermaltake Core P3
    Cooling
    Corsair Hydro H115i
    Keyboard
    Logitech wireless K800
    Mouse
    Logitech MX Master
    Internet Speed
    300 Mb/s Download and 30 Mb/s Upload
    Browser
    Internet Explorer 11
    Antivirus
    Malwarebyte Anti-Malware Premium
    Other Info
    Logitech Z625 speaker system,
    Logitech BRIO 4K Pro webcam,
    HP Color LaserJet Pro MFP M477fdn,
    Linksys EA9500 router,
    Arris SB6190 cable modem,
    APC SMART-UPS RT 1000 XL - SURT1000XLI,
    Lumia 1520 phone

sportflyer

sportflyer
Member
Posts
116
#5

My Computer

System One

  • OS
    win8.1
    Computer type
    PC/Desktop
    System Manufacturer/Model Number
    HP Envy Recline 23-k011
    CPU
    i5-4570T
    Motherboard
    DONT KNOW ( AIO conputer )
    Memory
    8GB
    Graphics Card(s)
    intel 4600 + Nvdia GeForce GT730A
    Sound Card
    Integrated
    Monitor(s) Displays
    Generic PnP
    Screen Resolution
    1920 X1080
    Hard Drives
    Sandisk SDSA5DK-166g-1006

    ST1000LM024 HN101MBB
    Internet Speed
    comcast blast
    Browser
    IE 11

sportflyer

sportflyer
Member
Posts
116
#6
Resetting IE does not work
I then tried Registry method .

After I ran the merge, I see the Internet explorer folder at the specified registry location but inside the MAIN folder , I don't see the that START Page line to make the changes :(

Not sure what to do next . Can I manually enter that line?
 

My Computer

System One

  • OS
    win8.1
    Computer type
    PC/Desktop
    System Manufacturer/Model Number
    HP Envy Recline 23-k011
    CPU
    i5-4570T
    Motherboard
    DONT KNOW ( AIO conputer )
    Memory
    8GB
    Graphics Card(s)
    intel 4600 + Nvdia GeForce GT730A
    Sound Card
    Integrated
    Monitor(s) Displays
    Generic PnP
    Screen Resolution
    1920 X1080
    Hard Drives
    Sandisk SDSA5DK-166g-1006

    ST1000LM024 HN101MBB
    Internet Speed
    comcast blast
    Browser
    IE 11

Brink

Administrator
Administrator
mvp
Posts
23,008
#7
Did you use the .reg file in step 2 that adds it?
 

My Computer

System One

  • OS
    64-bit Windows 10
    Computer type
    PC/Desktop
    System Manufacturer/Model Number
    Custom self built
    CPU
    Intel i7-8700K OC'd to 5 GHz
    Motherboard
    ASUS Maximus X Code Z370
    Memory
    16 GB (8GBx2) G.SKILL TridentZ DDR4 3200 MHz
    Graphics Card(s)
    ASUS ROG-STRIX-GTX1080TI-O11G-GAMING
    Sound Card
    Integrated Digital Audio (S/PDIF)
    Monitor(s) Displays
    3 x 27" Asus VE278Q
    Screen Resolution
    1920x1080
    Hard Drives
    250GB Samsung 960 EVO M.2,
    256GB OCZ Vector,
    6TB WD Black WD6001FZWX
    8TB WD MyCloudEX2Ultra NAS
    PSU
    OCZ Series Gold OCZZ1000M 1000W
    Case
    Thermaltake Core P3
    Cooling
    Corsair Hydro H115i
    Keyboard
    Logitech wireless K800
    Mouse
    Logitech MX Master
    Internet Speed
    300 Mb/s Download and 30 Mb/s Upload
    Browser
    Internet Explorer 11
    Antivirus
    Malwarebyte Anti-Malware Premium
    Other Info
    Logitech Z625 speaker system,
    Logitech BRIO 4K Pro webcam,
    HP Color LaserJet Pro MFP M477fdn,
    Linksys EA9500 router,
    Arris SB6190 cable modem,
    APC SMART-UPS RT 1000 XL - SURT1000XLI,
    Lumia 1520 phone

sportflyer

sportflyer
Member
Posts
116
#8
Did you use the .reg file in step 2 that adds it?
Yes. I did . I am not sure why the startup line did not show in the right hand pane. . It obviously did merge because previous to the merge I did not have a MAIN folder under Internet Explorer

I looked at the downloaded .reg file using notepad ++ . It does have the entry "Start Page"=- but that did not take.
 

My Computer

System One

  • OS
    win8.1
    Computer type
    PC/Desktop
    System Manufacturer/Model Number
    HP Envy Recline 23-k011
    CPU
    i5-4570T
    Motherboard
    DONT KNOW ( AIO conputer )
    Memory
    8GB
    Graphics Card(s)
    intel 4600 + Nvdia GeForce GT730A
    Sound Card
    Integrated
    Monitor(s) Displays
    Generic PnP
    Screen Resolution
    1920 X1080
    Hard Drives
    Sandisk SDSA5DK-166g-1006

    ST1000LM024 HN101MBB
    Internet Speed
    comcast blast
    Browser
    IE 11

sportflyer

sportflyer
Member
Posts
116
#9
BTW the link to the IE home page is actually " http://t.dell13.us.msn.com"

I am wondering whether Dell has something to do with this and wont allow a change ?
 

My Computer

System One

  • OS
    win8.1
    Computer type
    PC/Desktop
    System Manufacturer/Model Number
    HP Envy Recline 23-k011
    CPU
    i5-4570T
    Motherboard
    DONT KNOW ( AIO conputer )
    Memory
    8GB
    Graphics Card(s)
    intel 4600 + Nvdia GeForce GT730A
    Sound Card
    Integrated
    Monitor(s) Displays
    Generic PnP
    Screen Resolution
    1920 X1080
    Hard Drives
    Sandisk SDSA5DK-166g-1006

    ST1000LM024 HN101MBB
    Internet Speed
    comcast blast
    Browser
    IE 11

Brink

Administrator
Administrator
mvp
Posts
23,008
#10
That would be the .reg file for step 1 instead with "Start Page"=-. That removes it.

Step 2 would have "Start Page"="" instead to add it.

Yeah, I would say that Dell added that link as your homepage by default since it's an OEM PC, but you should be able to change it.
 

My Computer

System One

  • OS
    64-bit Windows 10
    Computer type
    PC/Desktop
    System Manufacturer/Model Number
    Custom self built
    CPU
    Intel i7-8700K OC'd to 5 GHz
    Motherboard
    ASUS Maximus X Code Z370
    Memory
    16 GB (8GBx2) G.SKILL TridentZ DDR4 3200 MHz
    Graphics Card(s)
    ASUS ROG-STRIX-GTX1080TI-O11G-GAMING
    Sound Card
    Integrated Digital Audio (S/PDIF)
    Monitor(s) Displays
    3 x 27" Asus VE278Q
    Screen Resolution
    1920x1080
    Hard Drives
    250GB Samsung 960 EVO M.2,
    256GB OCZ Vector,
    6TB WD Black WD6001FZWX
    8TB WD MyCloudEX2Ultra NAS
    PSU
    OCZ Series Gold OCZZ1000M 1000W
    Case
    Thermaltake Core P3
    Cooling
    Corsair Hydro H115i
    Keyboard
    Logitech wireless K800
    Mouse
    Logitech MX Master
    Internet Speed
    300 Mb/s Download and 30 Mb/s Upload
    Browser
    Internet Explorer 11
    Antivirus
    Malwarebyte Anti-Malware Premium
    Other Info
    Logitech Z625 speaker system,
    Logitech BRIO 4K Pro webcam,
    HP Color LaserJet Pro MFP M477fdn,
    Linksys EA9500 router,
    Arris SB6190 cable modem,
    APC SMART-UPS RT 1000 XL - SURT1000XLI,
    Lumia 1520 phone

sportflyer

sportflyer
Member
Posts
116
#11
Any idea why the start page did not not merge ?

Can I manually add a second line to the main folder content that says :

Name=start page Type= REG_SZ , value = Google
 

My Computer

System One

  • OS
    win8.1
    Computer type
    PC/Desktop
    System Manufacturer/Model Number
    HP Envy Recline 23-k011
    CPU
    i5-4570T
    Motherboard
    DONT KNOW ( AIO conputer )
    Memory
    8GB
    Graphics Card(s)
    intel 4600 + Nvdia GeForce GT730A
    Sound Card
    Integrated
    Monitor(s) Displays
    Generic PnP
    Screen Resolution
    1920 X1080
    Hard Drives
    Sandisk SDSA5DK-166g-1006

    ST1000LM024 HN101MBB
    Internet Speed
    comcast blast
    Browser
    IE 11

Brink

Administrator
Administrator
mvp
Posts
23,008
#12
It sounded like you used the .reg file from step 1 instead of step 2.

You could right click on an empty space on the right side, click on New and String Value, type Start Page for the name, and press Enter to manually add it.
 

My Computer

System One

  • OS
    64-bit Windows 10
    Computer type
    PC/Desktop
    System Manufacturer/Model Number
    Custom self built
    CPU
    Intel i7-8700K OC'd to 5 GHz
    Motherboard
    ASUS Maximus X Code Z370
    Memory
    16 GB (8GBx2) G.SKILL TridentZ DDR4 3200 MHz
    Graphics Card(s)
    ASUS ROG-STRIX-GTX1080TI-O11G-GAMING
    Sound Card
    Integrated Digital Audio (S/PDIF)
    Monitor(s) Displays
    3 x 27" Asus VE278Q
    Screen Resolution
    1920x1080
    Hard Drives
    250GB Samsung 960 EVO M.2,
    256GB OCZ Vector,
    6TB WD Black WD6001FZWX
    8TB WD MyCloudEX2Ultra NAS
    PSU
    OCZ Series Gold OCZZ1000M 1000W
    Case
    Thermaltake Core P3
    Cooling
    Corsair Hydro H115i
    Keyboard
    Logitech wireless K800
    Mouse
    Logitech MX Master
    Internet Speed
    300 Mb/s Download and 30 Mb/s Upload
    Browser
    Internet Explorer 11
    Antivirus
    Malwarebyte Anti-Malware Premium
    Other Info
    Logitech Z625 speaker system,
    Logitech BRIO 4K Pro webcam,
    HP Color LaserJet Pro MFP M477fdn,
    Linksys EA9500 router,
    Arris SB6190 cable modem,
    APC SMART-UPS RT 1000 XL - SURT1000XLI,
    Lumia 1520 phone

sportflyer

sportflyer
Member
Posts
116
#13
I found an entry that has a Start Page inside the folder MAIN

Indeed Dell13.msn.com was the value. I modified it to google .com

However on restart of IE , the value changed back to Dell ???

I am puzzled. Something is overriding my value.
 

My Computer

System One

  • OS
    win8.1
    Computer type
    PC/Desktop
    System Manufacturer/Model Number
    HP Envy Recline 23-k011
    CPU
    i5-4570T
    Motherboard
    DONT KNOW ( AIO conputer )
    Memory
    8GB
    Graphics Card(s)
    intel 4600 + Nvdia GeForce GT730A
    Sound Card
    Integrated
    Monitor(s) Displays
    Generic PnP
    Screen Resolution
    1920 X1080
    Hard Drives
    Sandisk SDSA5DK-166g-1006

    ST1000LM024 HN101MBB
    Internet Speed
    comcast blast
    Browser
    IE 11

Brink

Administrator
Administrator
mvp
Posts
23,008
#14
How does it work using the method in the tutorial to specify a home page?
 

My Computer

System One

  • OS
    64-bit Windows 10
    Computer type
    PC/Desktop
    System Manufacturer/Model Number
    Custom self built
    CPU
    Intel i7-8700K OC'd to 5 GHz
    Motherboard
    ASUS Maximus X Code Z370
    Memory
    16 GB (8GBx2) G.SKILL TridentZ DDR4 3200 MHz
    Graphics Card(s)
    ASUS ROG-STRIX-GTX1080TI-O11G-GAMING
    Sound Card
    Integrated Digital Audio (S/PDIF)
    Monitor(s) Displays
    3 x 27" Asus VE278Q
    Screen Resolution
    1920x1080
    Hard Drives
    250GB Samsung 960 EVO M.2,
    256GB OCZ Vector,
    6TB WD Black WD6001FZWX
    8TB WD MyCloudEX2Ultra NAS
    PSU
    OCZ Series Gold OCZZ1000M 1000W
    Case
    Thermaltake Core P3
    Cooling
    Corsair Hydro H115i
    Keyboard
    Logitech wireless K800
    Mouse
    Logitech MX Master
    Internet Speed
    300 Mb/s Download and 30 Mb/s Upload
    Browser
    Internet Explorer 11
    Antivirus
    Malwarebyte Anti-Malware Premium
    Other Info
    Logitech Z625 speaker system,
    Logitech BRIO 4K Pro webcam,
    HP Color LaserJet Pro MFP M477fdn,
    Linksys EA9500 router,
    Arris SB6190 cable modem,
    APC SMART-UPS RT 1000 XL - SURT1000XLI,
    Lumia 1520 phone

sportflyer

sportflyer
Member
Posts
116
#15
Yes finally it worked by using the second .reg file which changed the IE policy keys :)

Thank you so much for your help .
 

My Computer

System One

  • OS
    win8.1
    Computer type
    PC/Desktop
    System Manufacturer/Model Number
    HP Envy Recline 23-k011
    CPU
    i5-4570T
    Motherboard
    DONT KNOW ( AIO conputer )
    Memory
    8GB
    Graphics Card(s)
    intel 4600 + Nvdia GeForce GT730A
    Sound Card
    Integrated
    Monitor(s) Displays
    Generic PnP
    Screen Resolution
    1920 X1080
    Hard Drives
    Sandisk SDSA5DK-166g-1006

    ST1000LM024 HN101MBB
    Internet Speed
    comcast blast
    Browser
    IE 11

sportflyer

sportflyer
Member
Posts
116
#16
Oops , I spoke too soon. The changes works when I click on the IE link at the Desktop. But clicking on the IE icon in the Metro UI is still going to MSN . I thought the changes will also reflect over to the metro UI ?
 

My Computer

System One

  • OS
    win8.1
    Computer type
    PC/Desktop
    System Manufacturer/Model Number
    HP Envy Recline 23-k011
    CPU
    i5-4570T
    Motherboard
    DONT KNOW ( AIO conputer )
    Memory
    8GB
    Graphics Card(s)
    intel 4600 + Nvdia GeForce GT730A
    Sound Card
    Integrated
    Monitor(s) Displays
    Generic PnP
    Screen Resolution
    1920 X1080
    Hard Drives
    Sandisk SDSA5DK-166g-1006

    ST1000LM024 HN101MBB
    Internet Speed
    comcast blast
    Browser
    IE 11

Brink

Administrator
Administrator
mvp
Posts
23,008
#17
Well, normally it should.

Use the Find and Find Next feature in Registry Editor to search for all instances of this Dell13.msn.com homepage, then change any found to the homepage you wanted instead to see if one of them is the culprit overriding your settings.
 

My Computer

System One

  • OS
    64-bit Windows 10
    Computer type
    PC/Desktop
    System Manufacturer/Model Number
    Custom self built
    CPU
    Intel i7-8700K OC'd to 5 GHz
    Motherboard
    ASUS Maximus X Code Z370
    Memory
    16 GB (8GBx2) G.SKILL TridentZ DDR4 3200 MHz
    Graphics Card(s)
    ASUS ROG-STRIX-GTX1080TI-O11G-GAMING
    Sound Card
    Integrated Digital Audio (S/PDIF)
    Monitor(s) Displays
    3 x 27" Asus VE278Q
    Screen Resolution
    1920x1080
    Hard Drives
    250GB Samsung 960 EVO M.2,
    256GB OCZ Vector,
    6TB WD Black WD6001FZWX
    8TB WD MyCloudEX2Ultra NAS
    PSU
    OCZ Series Gold OCZZ1000M 1000W
    Case
    Thermaltake Core P3
    Cooling
    Corsair Hydro H115i
    Keyboard
    Logitech wireless K800
    Mouse
    Logitech MX Master
    Internet Speed
    300 Mb/s Download and 30 Mb/s Upload
    Browser
    Internet Explorer 11
    Antivirus
    Malwarebyte Anti-Malware Premium
    Other Info
    Logitech Z625 speaker system,
    Logitech BRIO 4K Pro webcam,
    HP Color LaserJet Pro MFP M477fdn,
    Linksys EA9500 router,
    Arris SB6190 cable modem,
    APC SMART-UPS RT 1000 XL - SURT1000XLI,
    Lumia 1520 phone

sportflyer

sportflyer
Member
Posts
116
#18
I fixed it by checking the box "open in desktop " in the general tab if IE options.

Now it works as desired. However I will still search and replace all instances of dell13.msn with my desired opening page.

Thanks so much for your help.
 

My Computer

System One

  • OS
    win8.1
    Computer type
    PC/Desktop
    System Manufacturer/Model Number
    HP Envy Recline 23-k011
    CPU
    i5-4570T
    Motherboard
    DONT KNOW ( AIO conputer )
    Memory
    8GB
    Graphics Card(s)
    intel 4600 + Nvdia GeForce GT730A
    Sound Card
    Integrated
    Monitor(s) Displays
    Generic PnP
    Screen Resolution
    1920 X1080
    Hard Drives
    Sandisk SDSA5DK-166g-1006

    ST1000LM024 HN101MBB
    Internet Speed
    comcast blast
    Browser
    IE 11

Brink

Administrator
Administrator
mvp
Posts
23,008
#19
You're most welcome. Please let us know how it went with the search and replace. :)
 

My Computer

System One

  • OS
    64-bit Windows 10
    Computer type
    PC/Desktop
    System Manufacturer/Model Number
    Custom self built
    CPU
    Intel i7-8700K OC'd to 5 GHz
    Motherboard
    ASUS Maximus X Code Z370
    Memory
    16 GB (8GBx2) G.SKILL TridentZ DDR4 3200 MHz
    Graphics Card(s)
    ASUS ROG-STRIX-GTX1080TI-O11G-GAMING
    Sound Card
    Integrated Digital Audio (S/PDIF)
    Monitor(s) Displays
    3 x 27" Asus VE278Q
    Screen Resolution
    1920x1080
    Hard Drives
    250GB Samsung 960 EVO M.2,
    256GB OCZ Vector,
    6TB WD Black WD6001FZWX
    8TB WD MyCloudEX2Ultra NAS
    PSU
    OCZ Series Gold OCZZ1000M 1000W
    Case
    Thermaltake Core P3
    Cooling
    Corsair Hydro H115i
    Keyboard
    Logitech wireless K800
    Mouse
    Logitech MX Master
    Internet Speed
    300 Mb/s Download and 30 Mb/s Upload
    Browser
    Internet Explorer 11
    Antivirus
    Malwarebyte Anti-Malware Premium
    Other Info
    Logitech Z625 speaker system,
    Logitech BRIO 4K Pro webcam,
    HP Color LaserJet Pro MFP M477fdn,
    Linksys EA9500 router,
    Arris SB6190 cable modem,
    APC SMART-UPS RT 1000 XL - SURT1000XLI,
    Lumia 1520 phone

sportflyer

sportflyer
Member
Posts
116
#20
The only instance I found with search and replace is the same original start up in IE Main key. However I tried to replace that with Google but it still reverts back to msn like before :( The IE policy changes seems to overide that so its working as indicated above. I am afraid to delete that Startup key.

BTW I am unable to add a new post on a different topic in the General Help Forum . When I click on add new post , I get to the page. However after I enter the topic , the main page for the message is unavailable ie "grayed out" Not sure what to do .
 

My Computer

System One

  • OS
    win8.1
    Computer type
    PC/Desktop
    System Manufacturer/Model Number
    HP Envy Recline 23-k011
    CPU
    i5-4570T
    Motherboard
    DONT KNOW ( AIO conputer )
    Memory
    8GB
    Graphics Card(s)
    intel 4600 + Nvdia GeForce GT730A
    Sound Card
    Integrated
    Monitor(s) Displays
    Generic PnP
    Screen Resolution
    1920 X1080
    Hard Drives
    Sandisk SDSA5DK-166g-1006

    ST1000LM024 HN101MBB
    Internet Speed
    comcast blast
    Browser
    IE 11