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Intel HD Graphics problem


Zaia

New Member
Posts
4
#1
I have installed Windows Developer Preview 32-bit 6.2.8102.0

I am having issues with the graphis driver.

  1. Resolution stuck at 1024x768
  2. Laggy graphics.
  3. Installed it properly
I don't know why I can't install the drivers for it. I get the Code 35 error in device manager saying there's a firmware or bios problem something something configure something.

Anyhow, I have the lates bios and the problem still exists. I am unsure what to do, any ideas?
 

My Computer

System One

  • OS
    WDP 2011

chatty

New Member
Posts
1
#2
I have the same problem as you. I've got a warning symbol beside Intel HD graphics..WDDM 1.1 and when I hit properties the status is:
"Your computer's system firmware does not include enough information to properly configure and use this device. To use this device, contact your computer manufacturer to obtain a firmware or BIOS update. (Code 35)"

I'm also using my laptop's latest bios so I'm not too sure what's going on here!
 

My Computer

System One

  • OS
    Windows 7/8

Ivan the SoSo

New Member
Pro User
Posts
1,396
#3
Neither of you have filled out your system spec's....Those need to be filled out before anyone can help you.....Also specify if you are using a laptop or desktop....
 

My Computer

System One

  • OS
    Windows 8 Developer 32 bit
    System Manufacturer/Model
    junk system
    CPU
    3200+ 2.2 gig Amd
    Memory
    1 gig
    Graphics Card(s)
    8500 GT
    Monitor(s) Displays
    Garbage from behind local computer store
    Hard Drives
    40 gig
    Case
    No front bezel, no sides,hard drive dangling by it's cables
    Cooling
    Heat rises....See case
    Keyboard
    Old HP
    Mouse
    Pink, made in China, Ebay special
    Internet Speed
    DSL

Pooch

Power User
Power User
#4
As Ivan has written, filling out your system specs would be really helpful. In the meantime I would suggest installing the latest chipset drivers, you most likely have to do this in compatibility mode by right clicking on the installer. Select Troubleshoot Compatibility, Troubleshoot program. Put a tick in the top box and click on next, then select Windows 7, then next again and finally click on Start the program.
 

My Computer

System One

  • OS
    Windows 7 and Windows Developer Dual efi boot
    System Manufacturer/Model
    Home Brew
    CPU
    Intel Core i7-2600K
    Motherboard
    Asus P8P67
    Memory
    16 GB G Skill F3-10666 CL9D-4GBRL
    Graphics Card(s)
    ATI Radeon HD 6870
    Sound Card
    ATI Radeon HDMI / Realtek ALC892
    Monitor(s) Displays
    2 x 22" standard monitors / LG32LC56 to watch films
    Screen Resolution
    1920 x1080
    Hard Drives
    2 x OCZ Vertex2 120GB in RAID 0
    3 x Samsung103SJ
    1 x Samsung103UJ
    1 x WD3200BEVT
    1 x Hitachi5K320-160
    PSU
    Thermaltake Toughpower Cable Management 750W
    Case
    Antec 300
    Cooling
    Noctua NH-U12P SE2 and 5 120mm Case fans
    Keyboard
    Microsoft Comfort Curve Keyboard 2000
    Mouse
    Hama M3110 / Logitech M305
    Internet Speed
    16000
    Other Info
    I have also used Fedora, Suse, Ubuntu Linux
    And all other Windows from 95 to date except ME

Zaia

New Member
Posts
4
#5
Samsung R530
Intel Core i3 330M
4GB Ram
500GB HDD

I have the latest chipset drivers installed as suggested. It just has a yellow icon next to it in Device manager stating
"Your computer's system firmware does not include enough information to properly configure and use this device. To use this device, contact your computer manufacturer to obtain a firmware or BIOS update. (Code 35)"

Just like chatty. I have no idea what the cause is, It seems to be saying my adaptor is the standard Microsoft basic one in Dxdiag.exe it's making no sense ;/

Thanks for replying ;]
 

My Computer

System One

  • OS
    WDP 2011

Ivan the SoSo

New Member
Pro User
Posts
1,396
#6
Personally I wouldn't have used such a new machine to test a pre-beta OS.....Outside of here there is and will not be any support for this pre-version of this OS....Also this version goes away in March....When I get back from work I will research this problem more(if someone else hasn't solved it by then) Most of what comes up is those ripoff driver sites....

Have you tried to install the drivers in Windows7 compatibility mode?
 

My Computer

System One

  • OS
    Windows 8 Developer 32 bit
    System Manufacturer/Model
    junk system
    CPU
    3200+ 2.2 gig Amd
    Memory
    1 gig
    Graphics Card(s)
    8500 GT
    Monitor(s) Displays
    Garbage from behind local computer store
    Hard Drives
    40 gig
    Case
    No front bezel, no sides,hard drive dangling by it's cables
    Cooling
    Heat rises....See case
    Keyboard
    Old HP
    Mouse
    Pink, made in China, Ebay special
    Internet Speed
    DSL

Zaia

New Member
Posts
4
#7
Personally I wouldn't have used such a new machine to test a pre-beta OS.....Outside of here there is and will not be any support for this pre-version of this OS....Also this version goes away in March....When I get back from work I will research this problem more(if someone else hasn't solved it by then) Most of what comes up is those ripoff driver sites....

Have you tried to install the drivers in Windows7 compatibility mode?
The first time I didn't, it wasn't correctly installed. But the second time and every time I did after that since it too longer to install so I assumed it was working.

I'm having a problem with another laptop. ATI mobility catalyst keeps hanging on Windows 8. I have no way of installing the propper drivers since there is the yellow sign problem again.

Ati Mobility Radeon 4250 shows up fine but 5470 comes up with yellow icon saying "This device cannot start. (Code 10)"
 

My Computer

System One

  • OS
    WDP 2011

Beta

Member
Member
Posts
86
#8
As Ivan has written, filling out your system specs would be really helpful. In the meantime I would suggest installing the latest chipset drivers, you most likely have to do this in compatibility mode by right clicking on the installer. Select Troubleshoot Compatibility, Troubleshoot program. Put a tick in the top box and click on next, then select Windows 7, then next again and finally click on Start the program.
Drivers would not fix this issue. The EFI is messed up. I do dual boot with Mac OS X Lion on my setup and I know all to well about moding the EFI file to make things work right. I think that with older computers I will be doing this alot to get things working.
 

My Computer

System One

  • OS
    Windows 7 x64
    System Manufacturer/Model
    Asus
    CPU
    Intel Core i7-2600K Sandy Bridge @5.00 GHz
    Motherboard
    ASUS Maximus IV Extreme-Z LGA 1155
    Memory
    2 x Corsair Dominator 2GB DDR3 @1866 (Old DDR3 1600 Sticks, plan to upgrade)
    Graphics Card(s)
    ATI 4850 (I know it's old, plan to upgrade, taking donations)
    Sound Card
    Realtek ALC889
    Monitor(s) Displays
    Sony Bravia KDL-32EX500
    Screen Resolution
    1980x1080P
    Hard Drives
    1 x Corsair Force Series GT CSSD-F60GBGT-BK Windows
    2 x Western Digital Caviar Black Sata III 750GB (Raid 0)Programs
    1 x Western Digital Caviar Black Sata III 1TB - Media
    2 x Western Digital Caviar Black Sata II 640GB (Raid 0) Mac OS X
    PSU
    Corsair Professional Series Gold AX850
    Case
    Corsair 800D
    Cooling
    Corsair H80 High Performance Liquid CPU Cooler
    Keyboard
    HP Wireless Elite Keyboard
    Mouse
    HP Wireless Elite Mouse
    Internet Speed
    DSL, VisionTek Bigfoot Killer 2100 Gaming Network Card and Internaly Installed Linksys WUSB600N
    Other Info
    4 x GELID Solutions FN-TX12-15 120mm Case Fan with Superior Temperature Control
    1 x Corsair 140mm Case Fan
    1 x SilverStone FP55B Aluminum front panel 5.25" to a 3.5" bay converter
    1 x Ultra Card Reader
    1 x Sony Blu-ray Burner BD-5300S-0B
    1 x 2GB Internaly Installed Flash Drive For Mac OS X Boot
    1 x Internal USB 3.0 Header to 2 USB 3.0 Female Adaptor
    1 x ATI TV Wonder™ Digital Cable Tuner

Ivan the SoSo

New Member
Pro User
Posts
1,396
#9
These threads might help with the Intel problem...check the last few posts http://www.eightforums.com/hardware-drivers/2519-intel-hd-graphics-2000-3000-a.html Now Intel 915m chipset does not work under Windows8 http://www.eightforums.com/hardware-drivers/2946-intel-915gm-mobile-drivers-do-not-work-period.html A possible workaround http://www.eightforums.com/hardware-drivers/2266-video-driver-install-problems.html

If the EFI is messed up, I can't help with that as I have no systems with EFI yet.....

Might want to get the first laptop sorted out before bringing up another one.....

When you install beta/pre-beta software you get to experiment a lot....
 

My Computer

System One

  • OS
    Windows 8 Developer 32 bit
    System Manufacturer/Model
    junk system
    CPU
    3200+ 2.2 gig Amd
    Memory
    1 gig
    Graphics Card(s)
    8500 GT
    Monitor(s) Displays
    Garbage from behind local computer store
    Hard Drives
    40 gig
    Case
    No front bezel, no sides,hard drive dangling by it's cables
    Cooling
    Heat rises....See case
    Keyboard
    Old HP
    Mouse
    Pink, made in China, Ebay special
    Internet Speed
    DSL

Pooch

Power User
Power User
#10
You may also want to look here; Support for NP-R530 SAMSUNG
I am guessing as to the actual model number as R530 is not enough.
I have looked for details about the BIOS but have found nothing Can you confirm if it has an efi BIOS?
 

My Computer

System One

  • OS
    Windows 7 and Windows Developer Dual efi boot
    System Manufacturer/Model
    Home Brew
    CPU
    Intel Core i7-2600K
    Motherboard
    Asus P8P67
    Memory
    16 GB G Skill F3-10666 CL9D-4GBRL
    Graphics Card(s)
    ATI Radeon HD 6870
    Sound Card
    ATI Radeon HDMI / Realtek ALC892
    Monitor(s) Displays
    2 x 22" standard monitors / LG32LC56 to watch films
    Screen Resolution
    1920 x1080
    Hard Drives
    2 x OCZ Vertex2 120GB in RAID 0
    3 x Samsung103SJ
    1 x Samsung103UJ
    1 x WD3200BEVT
    1 x Hitachi5K320-160
    PSU
    Thermaltake Toughpower Cable Management 750W
    Case
    Antec 300
    Cooling
    Noctua NH-U12P SE2 and 5 120mm Case fans
    Keyboard
    Microsoft Comfort Curve Keyboard 2000
    Mouse
    Hama M3110 / Logitech M305
    Internet Speed
    16000
    Other Info
    I have also used Fedora, Suse, Ubuntu Linux
    And all other Windows from 95 to date except ME

Pooch

Power User
Power User
#11
I'm having a problem with another laptop. ATI mobility catalyst keeps hanging on Windows 8. I have no way of installing the propper drivers since there is the yellow sign problem again.

Ati Mobility Radeon 4250 shows up fine but 5470 comes up with yellow icon saying "This device cannot start. (Code 10)"
I recall hearing that only the latest Catalyst drivers work; download from Guru3D.com
 

My Computer

System One

  • OS
    Windows 7 and Windows Developer Dual efi boot
    System Manufacturer/Model
    Home Brew
    CPU
    Intel Core i7-2600K
    Motherboard
    Asus P8P67
    Memory
    16 GB G Skill F3-10666 CL9D-4GBRL
    Graphics Card(s)
    ATI Radeon HD 6870
    Sound Card
    ATI Radeon HDMI / Realtek ALC892
    Monitor(s) Displays
    2 x 22" standard monitors / LG32LC56 to watch films
    Screen Resolution
    1920 x1080
    Hard Drives
    2 x OCZ Vertex2 120GB in RAID 0
    3 x Samsung103SJ
    1 x Samsung103UJ
    1 x WD3200BEVT
    1 x Hitachi5K320-160
    PSU
    Thermaltake Toughpower Cable Management 750W
    Case
    Antec 300
    Cooling
    Noctua NH-U12P SE2 and 5 120mm Case fans
    Keyboard
    Microsoft Comfort Curve Keyboard 2000
    Mouse
    Hama M3110 / Logitech M305
    Internet Speed
    16000
    Other Info
    I have also used Fedora, Suse, Ubuntu Linux
    And all other Windows from 95 to date except ME

Zaia

New Member
Posts
4
#12
I'm having a problem with another laptop. ATI mobility catalyst keeps hanging on Windows 8. I have no way of installing the propper drivers since there is the yellow sign problem again.

Ati Mobility Radeon 4250 shows up fine but 5470 comes up with yellow icon saying "This device cannot start. (Code 10)"
I recall hearing that only the latest Catalyst drivers work; download from Guru3D.com
I installed the Ati mobility 11.10 drivers and recieved a black screen for over half an hour. I force shutdown my laptop and i don't think it's installed properly ;/ The ATI Mobility HD 5470 has now dissapeared leaving me with just the ATI Mobility 4250. I believe the laptop is supposed to have switchable graphics technology. With Catalyst refusing to install, It's not working ;/

You may also want to look here; Support for NP-R530 SAMSUNG
I am guessing as to the actual model number as R530 is not enough.
I have looked for details about the BIOS but have found nothing Can you confirm if it has an efi BIOS?
What's an EFI bios? Why's it any different from the 'bios'?
 

My Computer

System One

  • OS
    WDP 2011

Pooch

Power User
Power User
#13
I installed the Ati mobility 11.10 drivers and recieved a black screen for over half an hour. I force shutdown my laptop and i don't think it's installed properly ;/ The ATI Mobility HD 5470 has now dissapeared leaving me with just the ATI Mobility 4250. I believe the laptop is supposed to have switchable graphics technology. With Catalyst refusing to install, It's not working ;/
OK I take it the laptop is still working tho? I need more details to give you more help

What's an EFI bios? Why's it any different from the 'bios'?
If you don't know then I doubt you have one, so we can probably ignore the post from Beta and yes it is different, see attached link

ASUS P8P67 Deluxe EFI BIOS - EZ Mode - YouTube
 

My Computer

System One

  • OS
    Windows 7 and Windows Developer Dual efi boot
    System Manufacturer/Model
    Home Brew
    CPU
    Intel Core i7-2600K
    Motherboard
    Asus P8P67
    Memory
    16 GB G Skill F3-10666 CL9D-4GBRL
    Graphics Card(s)
    ATI Radeon HD 6870
    Sound Card
    ATI Radeon HDMI / Realtek ALC892
    Monitor(s) Displays
    2 x 22" standard monitors / LG32LC56 to watch films
    Screen Resolution
    1920 x1080
    Hard Drives
    2 x OCZ Vertex2 120GB in RAID 0
    3 x Samsung103SJ
    1 x Samsung103UJ
    1 x WD3200BEVT
    1 x Hitachi5K320-160
    PSU
    Thermaltake Toughpower Cable Management 750W
    Case
    Antec 300
    Cooling
    Noctua NH-U12P SE2 and 5 120mm Case fans
    Keyboard
    Microsoft Comfort Curve Keyboard 2000
    Mouse
    Hama M3110 / Logitech M305
    Internet Speed
    16000
    Other Info
    I have also used Fedora, Suse, Ubuntu Linux
    And all other Windows from 95 to date except ME

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