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Intel HD Graphics 3000


Miles360x

Member
Member
Posts
11
#1
Blank Screen (External Monitors Only Works)

I have a DELL Vostro 3550 w/ Intel HD Graphics 3000, and whenever my laptop finishing loading the Windows 8 OS (beta fish) the screen completely disables. I then have to hookup a VGA monitor in order to use it. I already installed EVERY driver from support.dell.com matching my service tag including the Intel HD Graphics driver associated with my machine and there don't seem to have any problems w/ the display drivers in the device manager. I also tried countless comboniation of settings in my Intel Graphics Utility and Resolution/Screen settings, nothing seems to be working. I've looked EVERYWHERE, but no luck.

Status: Solution Pending


----------------------
This Applies to the Following:
Dell Vostro 3550
 
Last edited:

My Computer

System One

  • OS
    Windows 8.1 Pro
    Computer type
    PC/Desktop
    CPU
    i7-3930k
    Motherboard
    Sabertooth X79
    Memory
    Dominator Platinum 4x4GB DDR3-1866
    Graphics Card(s)
    GTX 780
    Monitor(s) Displays
    VG248QE, VG248QE, VG248QE
    Screen Resolution
    5760x1080
    Hard Drives
    Intel 520 120GB SSD
    1TB WD Black
    1TB WD Green
    1TB WD External USB 3.0
    PSU
    AX1200
    Case
    Corsair 800D
    Cooling
    Corsair H100
    Keyboard
    Razer BlackWidow
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    Razer Abyssus
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    50Mbps - 10Mbps
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    Chrome
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    None, Hack Me!

XDleader555

New Member
Power User
I'm not sure...

Posts
253
#2
Have you tried the mobile Intel HD drivers in my other thread?
 

My Computer

System One

  • OS
    Windows 8 Pro x64
    CPU
    Intel Core i5-2500k
    Motherboard
    ASRock z77 Extreme 4
    Memory
    Team Elite 8GB (4 x 2GB)
    Graphics Card(s)
    Intel HD Graphics 3000 & Nvidia GT 530
    Sound Card
    Realtek ALC892
    Screen Resolution
    1920x1080
    Hard Drives
    Western Digital Caviar Black 750 GB SATA III 7200 RPM
    PSU
    Antec NEO ECO 620C 620W
    Case
    NZXT GAMMA Classic Series
    Cooling
    Cooler Master Hyper 212 Plus
    Keyboard
    i-rocks RF-6570
    Mouse
    i-rocks RF-7550A
    Internet Speed
    17Mbps

Miles360x

Member
Member
Posts
11
#3
Trying it now

EDIT: I receive a error saying I do not meet the minimum requirements
 

My Computer

System One

  • OS
    Windows 8.1 Pro
    Computer type
    PC/Desktop
    CPU
    i7-3930k
    Motherboard
    Sabertooth X79
    Memory
    Dominator Platinum 4x4GB DDR3-1866
    Graphics Card(s)
    GTX 780
    Monitor(s) Displays
    VG248QE, VG248QE, VG248QE
    Screen Resolution
    5760x1080
    Hard Drives
    Intel 520 120GB SSD
    1TB WD Black
    1TB WD Green
    1TB WD External USB 3.0
    PSU
    AX1200
    Case
    Corsair 800D
    Cooling
    Corsair H100
    Keyboard
    Razer BlackWidow
    Mouse
    Razer Abyssus
    Internet Speed
    50Mbps - 10Mbps
    Browser
    Chrome
    Antivirus
    None, Hack Me!

XDleader555

New Member
Power User
I'm not sure...

Posts
253
#4

My Computer

System One

  • OS
    Windows 8 Pro x64
    CPU
    Intel Core i5-2500k
    Motherboard
    ASRock z77 Extreme 4
    Memory
    Team Elite 8GB (4 x 2GB)
    Graphics Card(s)
    Intel HD Graphics 3000 & Nvidia GT 530
    Sound Card
    Realtek ALC892
    Screen Resolution
    1920x1080
    Hard Drives
    Western Digital Caviar Black 750 GB SATA III 7200 RPM
    PSU
    Antec NEO ECO 620C 620W
    Case
    NZXT GAMMA Classic Series
    Cooling
    Cooler Master Hyper 212 Plus
    Keyboard
    i-rocks RF-6570
    Mouse
    i-rocks RF-7550A
    Internet Speed
    17Mbps

Miles360x

Member
Member
Posts
11
#5
I tried the default Dell driver, and it installed. Then I tried the one provided by your topic, :(
 

My Computer

System One

  • OS
    Windows 8.1 Pro
    Computer type
    PC/Desktop
    CPU
    i7-3930k
    Motherboard
    Sabertooth X79
    Memory
    Dominator Platinum 4x4GB DDR3-1866
    Graphics Card(s)
    GTX 780
    Monitor(s) Displays
    VG248QE, VG248QE, VG248QE
    Screen Resolution
    5760x1080
    Hard Drives
    Intel 520 120GB SSD
    1TB WD Black
    1TB WD Green
    1TB WD External USB 3.0
    PSU
    AX1200
    Case
    Corsair 800D
    Cooling
    Corsair H100
    Keyboard
    Razer BlackWidow
    Mouse
    Razer Abyssus
    Internet Speed
    50Mbps - 10Mbps
    Browser
    Chrome
    Antivirus
    None, Hack Me!
Posts
2
#6
If it is anything like what mine does you can get the screen to work by making it sleep (8 is set to do this when the lid is closed or there is normally a fn combination) and then wake it in.
 

My Computer

System One

  • OS
    Windows 7 Home Premium x64/Windows Consumer Preview x64

Miles360x

Member
Member
Posts
11
#7
If it is anything like what mine does you can get the screen to work by making it sleep (8 is set to do this when the lid is closed or there is normally a fn combination) and then wake it in.
No luck, there has to be a fix. :(
 

My Computer

System One

  • OS
    Windows 8.1 Pro
    Computer type
    PC/Desktop
    CPU
    i7-3930k
    Motherboard
    Sabertooth X79
    Memory
    Dominator Platinum 4x4GB DDR3-1866
    Graphics Card(s)
    GTX 780
    Monitor(s) Displays
    VG248QE, VG248QE, VG248QE
    Screen Resolution
    5760x1080
    Hard Drives
    Intel 520 120GB SSD
    1TB WD Black
    1TB WD Green
    1TB WD External USB 3.0
    PSU
    AX1200
    Case
    Corsair 800D
    Cooling
    Corsair H100
    Keyboard
    Razer BlackWidow
    Mouse
    Razer Abyssus
    Internet Speed
    50Mbps - 10Mbps
    Browser
    Chrome
    Antivirus
    None, Hack Me!

Miles360x

Member
Member
Posts
11
#8
I just finished reinstalling Windows 8 and still the same problem, I guess my only solution is suicide.
 

My Computer

System One

  • OS
    Windows 8.1 Pro
    Computer type
    PC/Desktop
    CPU
    i7-3930k
    Motherboard
    Sabertooth X79
    Memory
    Dominator Platinum 4x4GB DDR3-1866
    Graphics Card(s)
    GTX 780
    Monitor(s) Displays
    VG248QE, VG248QE, VG248QE
    Screen Resolution
    5760x1080
    Hard Drives
    Intel 520 120GB SSD
    1TB WD Black
    1TB WD Green
    1TB WD External USB 3.0
    PSU
    AX1200
    Case
    Corsair 800D
    Cooling
    Corsair H100
    Keyboard
    Razer BlackWidow
    Mouse
    Razer Abyssus
    Internet Speed
    50Mbps - 10Mbps
    Browser
    Chrome
    Antivirus
    None, Hack Me!

whest

New Member
Member
Posts
122
#9
Have you tried updating the driver thru windows update, it should have the latest driver? I have a intel i7 2630qm cpu (sandy bridge) which has the graphics chip 3000 embedded with the cpu, and windows update got mine going - you could also read this -it maybe of help :

One new element to Windows 8 is the requirement that Metro style applications have a minimum of 1024x768 screen resolution, and 1366x768 for the snap feature. If you attempt to launch a Metro style app with less than this resolution (e.g. 800x600, 1024x600) you will receive an error message. Since the software is in everyone’s hands now, we will follow up with a more detailed blog post where you can learn more about the work we did for scaling across multiple resolutions and why this is a requirement in order to make sure developers can easily build applications that scale well across resolutions. We chose to allow Windows 8 to install even when a system doesn’t meet this requirement because, even without Metro style applications, your Windows 7 workloads on these PCs will improve and you can benefit from all the other features of Windows 8, including enhancements to the desktop. We have made sure that Start and Settings all scale well on 800x600 resolution screens.
 

My Computer

System One

  • OS
    Windows 8 64bit Pro
    Computer type
    Laptop
    System Manufacturer/Model Number
    Asus Notebook N53SV Series
    CPU
    Intel(R) Core(TM)i7-2630 CPU @ 2.0GHz /turbo 2.9Hz
    Motherboard
    Intel® HM65 Express Chipset
    Memory
    4GB
    Graphics Card(s)
    GT540M
    Sound Card
    realtek
    Screen Resolution
    1366/768
    Hard Drives
    Seagate 500gb 5400
    Keyboard
    microsoft wireless keyboard 3000 v2
    Mouse
    microsoft wieless mouse 5000
    Internet Speed
    13/16mbs
    Browser
    IE Firefox Chrome
    Antivirus
    Windows Defender

Miles360x

Member
Member
Posts
11
#10
Have you tried updating the driver thru windows update, it should have the latest driver? I have a intel i7 2630qm cpu (sandy bridge) which has the graphics chip 3000 embedded with the cpu, and windows update got mine going - you could also read this -it maybe of help :

One new element to Windows 8 is the requirement that Metro style applications have a minimum of 1024x768 screen resolution, and 1366x768 for the snap feature. If you attempt to launch a Metro style app with less than this resolution (e.g. 800x600, 1024x600) you will receive an error message. Since the software is in everyone’s hands now, we will follow up with a more detailed blog post where you can learn more about the work we did for scaling across multiple resolutions and why this is a requirement in order to make sure developers can easily build applications that scale well across resolutions. We chose to allow Windows 8 to install even when a system doesn’t meet this requirement because, even without Metro style applications, your Windows 7 workloads on these PCs will improve and you can benefit from all the other features of Windows 8, including enhancements to the desktop. We have made sure that Start and Settings all scale well on 800x600 resolution screens.
Right now I am using the basic MS driver (low-res) to do things, but when I update via the Windows Update feature It finds a driver (Not Intel HD Graphics Family) and tries to install it. It fixes my res problem (On external monitor), but disables my internal screen. I spent ALL weekend trying to fix this, and I see others have the same problem... I guess I'll have to wait for a update... :(
 

My Computer

System One

  • OS
    Windows 8.1 Pro
    Computer type
    PC/Desktop
    CPU
    i7-3930k
    Motherboard
    Sabertooth X79
    Memory
    Dominator Platinum 4x4GB DDR3-1866
    Graphics Card(s)
    GTX 780
    Monitor(s) Displays
    VG248QE, VG248QE, VG248QE
    Screen Resolution
    5760x1080
    Hard Drives
    Intel 520 120GB SSD
    1TB WD Black
    1TB WD Green
    1TB WD External USB 3.0
    PSU
    AX1200
    Case
    Corsair 800D
    Cooling
    Corsair H100
    Keyboard
    Razer BlackWidow
    Mouse
    Razer Abyssus
    Internet Speed
    50Mbps - 10Mbps
    Browser
    Chrome
    Antivirus
    None, Hack Me!

whest

New Member
Member
Posts
122
#11
just found this it may help or give you some ideas as its a similar problem -

1. Start your computer and before the loading screen press F8 (like you going to SafeMode)

2. Choose Enable low-resolution video (640 x 480)

3. Press Enter

At this point you should have booted up successfuly with your problem monitor working fine (in 640 x 480) Go ahead and see if Windows will let you select any other resolutions now. If it does, restart your computer and boot into Normal Mode and see if your monitor stays on and at the res you chose If not, this was the case for me, reboot back into low-resolution mode (Step 2), and continue to Step 4.

4. Once loaded back into low-res mode at 640x480, goto the Start Menu and type in "regedit"

5. Goto HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\ENUM\DISPLAY\

6. Now under this DISPLAY key, there should be a key with a name that relates to you monitor (mine was \GWY232D\ for my Gateway VX930). Under this you should see another key that has a long string of numbers and letters (mine was \5&3a3a8fd1&2&UID33554688, yours may be different)

7. Under the key with the sting of numbers and letters, see if you have a string called Device Paramaters, and under that, MODES. If you dont have Device Paramaters\MODES, manually create them (right-click on the string of numbers and letters, New -> Key, then right click on Device Paramaters, New -> Key)

8. Under MODES, you may see a key that has your monitor's native res (ie. for my 19", the key was 1600,1200). There wont be anything in it, but dont worry about it.

9. Right-click on MODES now and make a new key for each of the resolutions you want your monitor to have (i made 800,600 1024,768 and 1280,1024, BE SURE to make a key for the resolution you plan to use!)
Make sure you name them like "1024,768" "1280,1024" etc. but without quotes ofcourse.

It should now look like this

-ENUM
-DISPLAY
-Device Paramaters
-MODES
1280,1024
1024,768
800,600

Now i dont know if this is required, but i did it just to be sure. [COLOR=#3485bd !important][COLOR=#3485bd !important]Click[/COLOR][/COLOR] each of the keys, and in the right panel, notice the key labeled (Default) and next to it it says (value not set). Double click it and then just press enter. You should see the (value not set) go away and it will just be blank. Do this for each and then you can close out of Registry Editor.

10. Right-click desktop and go to Resolution

11. Pick the resolution you want and click apply. It should successfully apply it now.

12. Reboot the computer into Normal Mode and if all went well, you should have your monitor working [COLOR=#3485bd !important][COLOR=#3485bd !important]properly[/COLOR][/COLOR] at the resolution you wanted.

Thats it, i did all that and it fixed my problem. Hope it works for you too! Reply and let me know if it does
 

My Computer

System One

  • OS
    Windows 8 64bit Pro
    Computer type
    Laptop
    System Manufacturer/Model Number
    Asus Notebook N53SV Series
    CPU
    Intel(R) Core(TM)i7-2630 CPU @ 2.0GHz /turbo 2.9Hz
    Motherboard
    Intel® HM65 Express Chipset
    Memory
    4GB
    Graphics Card(s)
    GT540M
    Sound Card
    realtek
    Screen Resolution
    1366/768
    Hard Drives
    Seagate 500gb 5400
    Keyboard
    microsoft wireless keyboard 3000 v2
    Mouse
    microsoft wieless mouse 5000
    Internet Speed
    13/16mbs
    Browser
    IE Firefox Chrome
    Antivirus
    Windows Defender