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Intel Extreme Tuning Utility service cannot be installed

Hi everyone, I have just purchased an Asus ROG G751 gaming laptop and used Asus and everything has gone perfectly. However windows update managed to sneak this past me :

Intel - Other hardware - Intel(R) Extreme Tuning Utility Device Driver

Installation date: ‎25/‎06/‎2015 18:10

Installation status: Succeeded

Update type: Optional

Intel Other hardware software update released in February, 2015

This is (I presume) is the reason Intel ETU wont install, please see the image for details of the problem. This has started to drive me crazy, so any help is much appreciated


My Computer

System One

  • OS
    Win 8


New Member
I am having same problem with an MSI Z87 motherboard fresh complete installation. The optional apparently related windows update driver does not install on multiple attempts nor does it fail. It disappeared only to reappear when checking for updates. The reinstall went breezily and to plan so this problem is unexpected. Its just set aside for the moment.

My Computer

System One

  • OS
    windows 8.1


New Member
Pro User

Program that is trying to install this is the ASUS Installation wizard, if so try running it as Administrator can be reason getting this error.
Right click select "Run as Administrator".

Only one user account ? Here is site for this utility through Intel, blue link gives you the correct driver, best always go to the manufacturer site, ASUS or Intel. Not sure really need this utility as mostly for overclocking but has some other features look at link as it describes more.

Intel® Extreme Tuning Utility (Intel® XTU) Supports Overclocking

My Computer

System One

  • OS
    Windows 10 Pro 64bit
    Computer type
    System Manufacturer/Model Number
    CyberPowerPC Gamer Xtreme 1502 (GX1502)
    Intel Core i7 5820K 3.30 GHZ 64 bit 6-Core Processor
    Gigabyte GA-X99-UD3
    G.Skill 16GB Quad Channel DDR4-2400MHZ
    Graphics Card(s)
    EVGA GeForce GTX 970 SSC ACX 2.0+ DDR5 4GB
    Sound Card
    Creative Sound Blaster ZxR 5.1
    Monitor(s) Displays
    ASUS PA24Q 24" Pro Art IPS LCD/LED Backlit 1920x1200
    Screen Resolution
    1920x1200 16:10
    Hard Drives
    SAMSUNG 850 EVO 250GB SATA 6Gb/s 2.5" Internal SSD,
    Crucial MX100 512GB SATA 6Gb/s 2.5" Internal SSD,
    WD WD10EZEX-00RKKA0 1TB SATA 6Gb/s 3.5 Internal HDD
    EVGA SuperNOVA 750 G2 750W 80 Plus Gold Full Modular
    AZZA Cosmas Black Gaming Case
    Cool Master Hyper 212 Evo Dual 120mm, ( 2) Noctua PWM 120mm Case Fans (1) Gelid PWM 120mm Blue LED
    Logitech K800 Illumiated Wireless Keyboard
    Logitech M570 Wireless Trackball
    Internet Speed
    84mbps /94mbps
    Mozilla Firefox 41.0.1 / Microsoft Edge/ IE 11
    Norton Security 2015
    Other Info
    Pioneer BDR-209DBK 16x Blu-Ray Burner, LG 24x Dual Layer DVD Burner,
    StarTech Front Bay 22-in-1 USB 2.0 Internal Multi Media Memory Card Reader,Logitech Z906 5.1 Speaker system