xxajxx
New Member
- Messages
- 3
- Location
- Toronto, Canada
Hello all,
I have a Gateway DX4831 desktop PC which is currently running Genuine Windows® 7 Home Premium 64-bit, I am trying to install Windows 8 using the download assistant.
I have uninstalled all of the software that the assistant recommended that I review and I have updated Windows 7 and have also unistalled the antivirus software.
All additional hardware i.e. webcam, external HD are disconnected.
The PC is connected to a 55" TV via HDMI cable from the Graphic card (ATI 4600)
I am attempting to install without keeping my personal files and apps (clean)
I get as far as the “getting devices ready” which reaches 100% but then the PC switches off, when I restart the computer it gives me the error message that the installation failed and my previous OS will be loaded, which the restarts windows 7.
Any suggestions on what could be causing the issue..? I have looked on the Gateway website but they have no information concerning this...
thanks for any tips or tricks..
Andrew
I have a Gateway DX4831 desktop PC which is currently running Genuine Windows® 7 Home Premium 64-bit, I am trying to install Windows 8 using the download assistant.
I have uninstalled all of the software that the assistant recommended that I review and I have updated Windows 7 and have also unistalled the antivirus software.
All additional hardware i.e. webcam, external HD are disconnected.
The PC is connected to a 55" TV via HDMI cable from the Graphic card (ATI 4600)
I am attempting to install without keeping my personal files and apps (clean)
I get as far as the “getting devices ready” which reaches 100% but then the PC switches off, when I restart the computer it gives me the error message that the installation failed and my previous OS will be loaded, which the restarts windows 7.
Any suggestions on what could be causing the issue..? I have looked on the Gateway website but they have no information concerning this...
thanks for any tips or tricks..
Andrew
My Computer
System One
-
- OS
- Genuine Windows® 7 Home Premium 64-bit1
- System Manufacturer/Model
- DX4831 Gateway
- CPU
- Intel® Core™ i5 processor
- Memory
- 8 GB of DDR3 1066 MHz or 1333MHz SDRAM
- Graphics Card(s)
- ATI
- Monitor(s) Displays
- Samsung 7 Series 50" LED TV
- Internet Speed
- 50mb