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Solved IE 11 Problem (Shockwave Flash)

torre

New Member
Power User
IE11 crashes each time I visit a news site that has the video stories that automatically run after the page loads.
In other words, those small news vids that run automatically on the side of the page as you are reading the main article. Newspaper sites are the main culprit.

When I disable the Shockwave Flash, there is no problem. Any solution is appreciated.
 

My Computer

System One

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    Win 8.1 64bit
    Computer type
    Laptop
    System Manufacturer/Model
    Toshiba
    CPU
    Intel i3, 2348
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    4GB
    Graphics Card(s)
    Intel HD3000

softwaremaniac

Well-Known Member
VIP Member
Pro User
Have you tried another version of Flash? Try Disabling Enhanced Protection Mode in IE Settings.
 

My Computer

System One

  • OS
    Windows 10 Pro x64
    Computer type
    PC/Desktop
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    INTEL Core i7-2700K 3.5GHz
    Motherboard
    ASROCK Fatal1ty P67 Main Board
    Memory
    HyperX Blu 8GB (2 x 4GB) DDR3 1600
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    Philips Brilliance BDM4065UC
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    Internal HDD: WD Black 1TB
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torre

New Member
Power User
Thanks for the reply.

Not aware that another version of Flash is available in 8.1 or you can change versions ? I do have the latest update.

Enhanced Protection Mode is disabled by default (not using the Metro version of IE). I may try enabling just to test.
 

My Computer

System One

  • OS
    Win 8.1 64bit
    Computer type
    Laptop
    System Manufacturer/Model
    Toshiba
    CPU
    Intel i3, 2348
    Memory
    4GB
    Graphics Card(s)
    Intel HD3000

softwaremaniac

Well-Known Member
VIP Member
Pro User

My Computer

System One

  • OS
    Windows 10 Pro x64
    Computer type
    PC/Desktop
    CPU
    INTEL Core i7-2700K 3.5GHz
    Motherboard
    ASROCK Fatal1ty P67 Main Board
    Memory
    HyperX Blu 8GB (2 x 4GB) DDR3 1600
    Graphics Card(s)
    Gigabyte GTX 980 Ti G1 Gaming
    Sound Card
    On-board
    Monitor(s) Displays
    Philips Brilliance BDM4065UC
    Screen Resolution
    3840x2160
    Hard Drives
    SSD: Samsung EVO 250 GB
    Internal HDD: WD Black 1TB
    External: 2x2TB MyBook drives
    1x4TB MyBook
    1x1TB Seagate Freeagent drive
    PSU
    Corsair GS 700W
    Case
    Silverstone Kublai KL04
    Cooling
    Artic Cooling Freezer Pro
    Keyboard
    Logitech G710+
    Mouse
    Razer Mamba Elite 2012
    Internet Speed
    10/0.75
    Browser
    FF 39.0.3, Microsoft Edge, Chrome 44
    Antivirus
    Avast 10.0
    Country Flag
    Croatia

torre

New Member
Power User
Thanks again ! This also has been a continuing problem thru the past versions of Flash, but I may try an older one.

I did enable Enhanced Protection Mode but same issue. Actually, the problem only occurs on two sites, both newspaper sites (statesman.com, mysa.com). It may be an incompatibility problem with the site itself for Win8 ? I suppose I can just continue to disable Flash for those sites.
 

My Computer

System One

  • OS
    Win 8.1 64bit
    Computer type
    Laptop
    System Manufacturer/Model
    Toshiba
    CPU
    Intel i3, 2348
    Memory
    4GB
    Graphics Card(s)
    Intel HD3000

softwaremaniac

Well-Known Member
VIP Member
Pro User
No, it is not a problem wit W8. I just tested IE11 (both sites) on my system and no crashes.
 

My Computer

System One

  • OS
    Windows 10 Pro x64
    Computer type
    PC/Desktop
    CPU
    INTEL Core i7-2700K 3.5GHz
    Motherboard
    ASROCK Fatal1ty P67 Main Board
    Memory
    HyperX Blu 8GB (2 x 4GB) DDR3 1600
    Graphics Card(s)
    Gigabyte GTX 980 Ti G1 Gaming
    Sound Card
    On-board
    Monitor(s) Displays
    Philips Brilliance BDM4065UC
    Screen Resolution
    3840x2160
    Hard Drives
    SSD: Samsung EVO 250 GB
    Internal HDD: WD Black 1TB
    External: 2x2TB MyBook drives
    1x4TB MyBook
    1x1TB Seagate Freeagent drive
    PSU
    Corsair GS 700W
    Case
    Silverstone Kublai KL04
    Cooling
    Artic Cooling Freezer Pro
    Keyboard
    Logitech G710+
    Mouse
    Razer Mamba Elite 2012
    Internet Speed
    10/0.75
    Browser
    FF 39.0.3, Microsoft Edge, Chrome 44
    Antivirus
    Avast 10.0
    Country Flag
    Croatia

torre

New Member
Power User
No, it is not a problem wit W8. I just tested IE11 (both sites) on my system and no crashes.


If you did not before and have time, please stay on the site (mysa.com) for 5+ minutes. Mine does not crash right away, normally about 5+ minutes and going from section to section.
 

My Computer

System One

  • OS
    Win 8.1 64bit
    Computer type
    Laptop
    System Manufacturer/Model
    Toshiba
    CPU
    Intel i3, 2348
    Memory
    4GB
    Graphics Card(s)
    Intel HD3000

softwaremaniac

Well-Known Member
VIP Member
Pro User
Mine does not crash, but the videos are slow and freezing while playing. I'd say it's the sites.
 

My Computer

System One

  • OS
    Windows 10 Pro x64
    Computer type
    PC/Desktop
    CPU
    INTEL Core i7-2700K 3.5GHz
    Motherboard
    ASROCK Fatal1ty P67 Main Board
    Memory
    HyperX Blu 8GB (2 x 4GB) DDR3 1600
    Graphics Card(s)
    Gigabyte GTX 980 Ti G1 Gaming
    Sound Card
    On-board
    Monitor(s) Displays
    Philips Brilliance BDM4065UC
    Screen Resolution
    3840x2160
    Hard Drives
    SSD: Samsung EVO 250 GB
    Internal HDD: WD Black 1TB
    External: 2x2TB MyBook drives
    1x4TB MyBook
    1x1TB Seagate Freeagent drive
    PSU
    Corsair GS 700W
    Case
    Silverstone Kublai KL04
    Cooling
    Artic Cooling Freezer Pro
    Keyboard
    Logitech G710+
    Mouse
    Razer Mamba Elite 2012
    Internet Speed
    10/0.75
    Browser
    FF 39.0.3, Microsoft Edge, Chrome 44
    Antivirus
    Avast 10.0
    Country Flag
    Croatia

torre

New Member
Power User
Certainly appreciate your time and help ! (must spread rep)
 

My Computer

System One

  • OS
    Win 8.1 64bit
    Computer type
    Laptop
    System Manufacturer/Model
    Toshiba
    CPU
    Intel i3, 2348
    Memory
    4GB
    Graphics Card(s)
    Intel HD3000

Helmut

New Member
Power User
1. In IE11 go to Tools > Delete Browsing History. Tick the first 4 boxes > Delete.

2. Then Control Panel > Flash Player > Storage Tab > Delete All.... > Tick the first box > Delete Data.

3. On one of the offending videos, or any Web page Flash video Right click > Select "Global Settings..."
On the Settings Manager section > Peer-assisted Networking panel > Tick the box for "Disable P2P uplink for all". On Website Storage Settings Panel > Delete all sites. You may need to look at the other Tabs and do stuff there.

This has applied to all previous versions of Flash, they only changed the dialogue boxes/tabs over the years.
The idea of these three things is to rid yourself of old stored Flash components/temp stuff that maybe hanging around.

It may not be the solution, but hey ho, at least an attempt has been made....
 

My Computer

System One

  • OS
    Windows 8.1
    Computer type
    PC/Desktop
    Country Flag
    UK

torre

New Member
Power User
Thanks for the reply ! Will try.

I have discovered that if I use IE in Metro mode, the problem does not occur. However, I prefer to use the desktop mode of IE.
 

My Computer

System One

  • OS
    Win 8.1 64bit
    Computer type
    Laptop
    System Manufacturer/Model
    Toshiba
    CPU
    Intel i3, 2348
    Memory
    4GB
    Graphics Card(s)
    Intel HD3000

torre

New Member
Power User
A search revealed this article. Listing the sites under Compatability Mode seems to solve the problem.


Q: Can I run Internet Explorer 10 on Windows 8.1?
A: There's no way to directly run Internet Explorer 10 on Windows 8.1. Windows 8.1 and Windows RT 8.1 both come with Internet Explorer 11. If you're having problems with a site, try enabling the compatibility mode for the site. This forces a previous version of the Internet Explorer rendering engine to be used, which typically cures most problems. To access the compatibility mode, select Compatibility View settings from the Tools menu.
If you really need an older version of Internet Explorer, there are several possible options:

  • Publish Internet Explorer from an earlier version of Windows Server, using application publishing over RDP. For example, Windows Server 2012 has Internet Explorer 10. The end user sees an IE icon that if clicked launches Internet Explorer 10. Although Internet Explorer 10 interacts locally with other windows, the Internet Explorer 10 browser is actually running on a remote server. The down side is that Remote Desktop Services and server infrastructure licensing are required. This is most commonly seen to run older version of web browsers—for example, running Windows Server 2003 to get Internet Explorer 6!
  • Use Hyper-V on your local machine; run a virtual machine with an older operating system and use that browser.
  • Downgrade to Windows 8, althought this might not be possible in some instances—for example, Surface 2 can only run Windows RT 8.1.
Technologies such as App-V that virtualize an application aren't good solutions, because Internet Explorer is part of the operating system. Virtualizing part of the operating system isn't supported and is very difficult to accomplish.


IE 10 on Windows 8 | Windows Client content from Windows IT Pro
 

My Computer

System One

  • OS
    Win 8.1 64bit
    Computer type
    Laptop
    System Manufacturer/Model
    Toshiba
    CPU
    Intel i3, 2348
    Memory
    4GB
    Graphics Card(s)
    Intel HD3000

torre

New Member
Power User
Listing the sites under Compatiability Review also does not work.
 

My Computer

System One

  • OS
    Win 8.1 64bit
    Computer type
    Laptop
    System Manufacturer/Model
    Toshiba
    CPU
    Intel i3, 2348
    Memory
    4GB
    Graphics Card(s)
    Intel HD3000

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