indrid
New Member

- Messages
- 6
I purchased a brand new ASUS T200TA Transformer Book around 4 months ago and it came with a pre installed and activated copy of Windows 8.1 32Bit .
The touch screen stopped working so I took it into an authorized ASUS service center for a repair under warranty , to day when I went to pick up the repaired T200TA I was told that the main board had been replaced , on checking it was now working 100% , I then saw that instead of the original Windows 8.1 32Bit OS , the machine now had Windows 8.1 Pro installed on it , and it said that it was not activated . I told the service receptionist that the OS needs to be activated and it was not the original OS that was originally installed when I purchased the machine . I was told to leave the machine with them and to go back one hour later and every thing would be fine .
On returning I was told that the service center had to now keep the T200TA for a further week . When I originally left the TA200TA for repair several weeks ago , they did not ask for the charger unit and I'm sure the machine was sent away some where for repair , this time they did ask me to leave the charger unit , which makes me think that the engineer on site will some how either replace the OS or try to activate the new Windows 8.1 Pro version .
I have a feeling that after the repair the Windows 8.1 Pro that had been installed was in fact a pirate copy , thats why it was not activated .
So as I live in the OS software pirate capital of the world ( Thailand ) I'm wondering when I do finally get to again pickup the repaired T200TA , how can I fully check to see if the Windows 8.1 Version is really genuine or not , there is no nearby internet connection I can use .
Customer satisfaction is not on the priority list here , so I need to go prepared .
Thanks
The touch screen stopped working so I took it into an authorized ASUS service center for a repair under warranty , to day when I went to pick up the repaired T200TA I was told that the main board had been replaced , on checking it was now working 100% , I then saw that instead of the original Windows 8.1 32Bit OS , the machine now had Windows 8.1 Pro installed on it , and it said that it was not activated . I told the service receptionist that the OS needs to be activated and it was not the original OS that was originally installed when I purchased the machine . I was told to leave the machine with them and to go back one hour later and every thing would be fine .
On returning I was told that the service center had to now keep the T200TA for a further week . When I originally left the TA200TA for repair several weeks ago , they did not ask for the charger unit and I'm sure the machine was sent away some where for repair , this time they did ask me to leave the charger unit , which makes me think that the engineer on site will some how either replace the OS or try to activate the new Windows 8.1 Pro version .
I have a feeling that after the repair the Windows 8.1 Pro that had been installed was in fact a pirate copy , thats why it was not activated .
So as I live in the OS software pirate capital of the world ( Thailand ) I'm wondering when I do finally get to again pickup the repaired T200TA , how can I fully check to see if the Windows 8.1 Version is really genuine or not , there is no nearby internet connection I can use .
Customer satisfaction is not on the priority list here , so I need to go prepared .
Thanks