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Solved I.E keeps changinghttp://www.msn.com/en-au/?ocid=iehp


bondy99

New Member
Posts
15
#1
Hi,

I have Windows 8.1 and have changed the home page to be nine.msn.com.

However each time I close IE and reopen, again I get the msn.com homepage , no matter what I do and try I cant seem to get rid of it.

I have used Norton Internet Security, Super AntiSpyware, Ad-Aware, SpyBot, all come back with no problem apart from cookies.

That link seems it cannot be changed, each time I press Apply and Ok to accept the new homepage, I keep getting my nine,msn. com disappearing and the above link is back again. 16 times already.

Anyone got a solution as to how I can resolve this apart from a clean or windows image backup install?

I'm at my wits end.

Thanks in advance
 

My Computer

System One

  • OS
    Windows 8.1

bondy99

New Member
Posts
15
#2
I have search a similar topic in this forum. I followed the advice given in that thread and none of that advice resolves my issue.

Does anyone have any suggestions or is this a case of "too hard basket"?
 

My Computer

System One

  • OS
    Windows 8.1

ARC1020

New Member
Power User
Posts
446
#3
I'm not familiar with the website, however shouldn't it be Untitled-1.png (no dot between nine and msn).

I expect nine.msn.com resolves to msn.com because it isn't a valid subdomain of msn.com
 

My Computer

System One

  • OS
    Win 8 64-bit

bondy99

New Member
Posts
15
#4
Hi ARC1020,

Yes, you are correct, I did realise the error in the address, I had corrected the spelling but still defaults back to standard msn.com
 

My Computer

System One

  • OS
    Windows 8.1

Brink

Administrator
Administrator
mvp
Posts
23,892
#5

My Computer

System One

  • OS
    64-bit Windows 10
    Computer type
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    System Manufacturer/Model
    Custom self built
    CPU
    Intel i7-8700K OC'd to 5 GHz
    Motherboard
    ASUS ROG Maximus XI Formula Z390
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    Hard Drives
    1TB Samsung 970 EVO Plus M.2,
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    6TB WD Black WD6001FZWX
    8TB WD MyCloudEX2Ultra NAS
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    HP Color LaserJet Pro MFP M477fdn,
    Linksys EA9500 router,
    Arris SB8200 cable modem,
    APC SMART-UPS RT 1000 XL - SURT1000XLI,
    Lumia 1520 phone

bondy99

New Member
Posts
15
#6
Hello Brink,
Thanks for replying,
A good question, I'm not sure if I have any additional toolbars unless I have placed a tick in the box on something I've downloaded and installed.

My pc was working good and had no homepage issues until I installed a cracked version of Minitab v17.2.1 , that's when I noticed the homepage was changed and that msn.com too over. it still had the Microsoft address in the internet explorer homepage . I deleted that and changed it then pressed Apply and OK buttons, closed internet explorer and it reverted back to what it was previously.

Yes, I did read that Tutorial, I did follow it through but still no joy.
 

My Computer

System One

  • OS
    Windows 8.1

Brink

Administrator
Administrator
mvp
Posts
23,892
#7
You might see if doing a system restore using a restore point dated before you did this may help.
 

My Computer

System One

  • OS
    64-bit Windows 10
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Custom self built
    CPU
    Intel i7-8700K OC'd to 5 GHz
    Motherboard
    ASUS ROG Maximus XI Formula Z390
    Memory
    16 GB (8GBx2) G.SKILL TridentZ DDR4 3200 MHz
    Graphics Card(s)
    ASUS ROG-STRIX-GTX1080TI-O11G-GAMING
    Sound Card
    Integrated Digital Audio (S/PDIF)
    Monitor(s) Displays
    3 x 27" Asus VE278Q
    Screen Resolution
    1920x1080
    Hard Drives
    1TB Samsung 970 EVO Plus M.2,
    250GB Samsung 960 EVO M.2,
    6TB WD Black WD6001FZWX
    8TB WD MyCloudEX2Ultra NAS
    PSU
    OCZ Series Gold OCZZ1000M 1000W
    Case
    Thermaltake Core P3
    Cooling
    Corsair Hydro H115i
    Keyboard
    Logitech wireless K800
    Mouse
    Logitech MX Master
    Internet Speed
    1 Gb/s Download and 35 Mb/s Upload
    Browser
    Internet Explorer 11
    Antivirus
    Malwarebyte Anti-Malware Premium
    Other Info
    Logitech Z625 speaker system,
    Logitech BRIO 4K Pro webcam,
    HP Color LaserJet Pro MFP M477fdn,
    Linksys EA9500 router,
    Arris SB8200 cable modem,
    APC SMART-UPS RT 1000 XL - SURT1000XLI,
    Lumia 1520 phone

bondy99

New Member
Posts
15
#8
Hi Brink,

I could try a System Restore and see what happens. I've only just done a back up image 3 or 4 days ago. Hope there has been a system restore point created before things went pear shaped. I'll let you know how it went.

Cheers, Bondy99
 

My Computer

System One

  • OS
    Windows 8.1

Brink

Administrator
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mvp
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23,892
#9
I hope it goes well.
 

My Computer

System One

  • OS
    64-bit Windows 10
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Custom self built
    CPU
    Intel i7-8700K OC'd to 5 GHz
    Motherboard
    ASUS ROG Maximus XI Formula Z390
    Memory
    16 GB (8GBx2) G.SKILL TridentZ DDR4 3200 MHz
    Graphics Card(s)
    ASUS ROG-STRIX-GTX1080TI-O11G-GAMING
    Sound Card
    Integrated Digital Audio (S/PDIF)
    Monitor(s) Displays
    3 x 27" Asus VE278Q
    Screen Resolution
    1920x1080
    Hard Drives
    1TB Samsung 970 EVO Plus M.2,
    250GB Samsung 960 EVO M.2,
    6TB WD Black WD6001FZWX
    8TB WD MyCloudEX2Ultra NAS
    PSU
    OCZ Series Gold OCZZ1000M 1000W
    Case
    Thermaltake Core P3
    Cooling
    Corsair Hydro H115i
    Keyboard
    Logitech wireless K800
    Mouse
    Logitech MX Master
    Internet Speed
    1 Gb/s Download and 35 Mb/s Upload
    Browser
    Internet Explorer 11
    Antivirus
    Malwarebyte Anti-Malware Premium
    Other Info
    Logitech Z625 speaker system,
    Logitech BRIO 4K Pro webcam,
    HP Color LaserJet Pro MFP M477fdn,
    Linksys EA9500 router,
    Arris SB8200 cable modem,
    APC SMART-UPS RT 1000 XL - SURT1000XLI,
    Lumia 1520 phone

bondy99

New Member
Posts
15
#10
Hi Brink,

I done a system restore, good and bad result, good result is the problem has been resolved. I have managed to successfully set the homepage as to what it was suppose to be , The bad result is the system restore took all of the software I installed, Easy enough to put back on but time consuming.

Currently trying to download all updates , unfortunately I don't have direct broadband connection, only wireless broadband...pain in the neck where I am.....instead of having the rectangular progression bar showing percentage of download amount, it goes from that to Preparing to install bar, like for 2 hours, nothing has downloaded or installed.

At least the original problem has been sorted.

Thanks for your help and advice.

Cheers, Bondy99
 

My Computer

System One

  • OS
    Windows 8.1

Brink

Administrator
Administrator
mvp
Posts
23,892
#11
I'm happy to hear that your original issue is now sorted, but I hope it doesn't take you too long install everything.
 

My Computer

System One

  • OS
    64-bit Windows 10
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Custom self built
    CPU
    Intel i7-8700K OC'd to 5 GHz
    Motherboard
    ASUS ROG Maximus XI Formula Z390
    Memory
    16 GB (8GBx2) G.SKILL TridentZ DDR4 3200 MHz
    Graphics Card(s)
    ASUS ROG-STRIX-GTX1080TI-O11G-GAMING
    Sound Card
    Integrated Digital Audio (S/PDIF)
    Monitor(s) Displays
    3 x 27" Asus VE278Q
    Screen Resolution
    1920x1080
    Hard Drives
    1TB Samsung 970 EVO Plus M.2,
    250GB Samsung 960 EVO M.2,
    6TB WD Black WD6001FZWX
    8TB WD MyCloudEX2Ultra NAS
    PSU
    OCZ Series Gold OCZZ1000M 1000W
    Case
    Thermaltake Core P3
    Cooling
    Corsair Hydro H115i
    Keyboard
    Logitech wireless K800
    Mouse
    Logitech MX Master
    Internet Speed
    1 Gb/s Download and 35 Mb/s Upload
    Browser
    Internet Explorer 11
    Antivirus
    Malwarebyte Anti-Malware Premium
    Other Info
    Logitech Z625 speaker system,
    Logitech BRIO 4K Pro webcam,
    HP Color LaserJet Pro MFP M477fdn,
    Linksys EA9500 router,
    Arris SB8200 cable modem,
    APC SMART-UPS RT 1000 XL - SURT1000XLI,
    Lumia 1520 phone
Posts
1
#13
Has anyone figured out why it does this, is it Virus or Malware or Hijacked.
 

My Computer

System One

  • OS
    8.1 64 Bit
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Dell XPS8700
    CPU
    I7-4790 3.60 Ghz
    Motherboard
    Dell
    Memory
    12
    Browser
    IE11
    Antivirus
    Not Working, Had McAfee

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