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Solved I deleted my recovery partition.... I know now that's bad!


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12
#1
:eek:

I can't refresh or reinstall using Windows or Samsung functions, which I is my own fault as I deleted the recovery partition by mistakenly thinking it was not important.

I have contacted Samsung, they say it's my fault so they won't help. I contacted Microsoft and they said the same. Nobody will provide installation disks. I think these are my options..

1) Use my flatmates Windows 8 laptop to make disks. Its a different brand laptop though, is this a problem? Also, should I use DVDs or CDs? I have my serial number and product code and I don't mind downloading drivers from Samsung.

2)Buy the Windows 8 Pro upgrade for £50 because I'm a student. But I'm unsure if this will be a full install with all the files I need because it is only an upgrade?

I would like to sort this out sooner rather than later. I need my laptop for coursework. Any advice greatly appreciated.:D
 

My Computer

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  • OS
    Windows 8
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    System Manufacturer/Model Number
    Samsung NP350V5C-A09UK
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    Corei3
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    Windows Security Centre

DeaconFrost

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#2
It isn't a bad idea at all....but that's assuming you have made recovery discs. Anytime I buy a laptop, I wipe the drive completely and install the OS myself, but I keep a copy of my restore discs, just in case. Having your only recovery method on the hard drive (which is prone to fail) is never a good idea.

That all being said, do you have any friends who might have a plain vanilla Windows 8 disc? The recovery discs from another laptop, assuming they even boot, typically won't let you repair a system...only reinstall.
 

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theog

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#3
Welcome to EightForums.

1) Will not work.

2) Will install the full version of Windows 8, no need for a product key to reinstall.
(Do order the x64 DVD)

3) You can order the Microsoft official OEM Recovery disks from your OEM manufacturer's website.

How to Order Recovery disc.
Page Not Found - SAMSUNG
or
Samsung
 

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Posts
12
#4

My Computer

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  • OS
    Windows 8
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    Samsung NP350V5C-A09UK
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theog

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#5
The link is to buy the Windows 8.
 

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SIW2

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#6
1) Use my flatmates Windows 8 laptop to make disks. Its a different brand laptop though, is this a problem? Also, should I use DVDs or CDs? I have my serial number and product code and I don't mind downloading drivers from Samsung.
I have done that with other versions of windows, haven't tried with win8 tho. You could try dvds.
 

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#7
Thank you both for replying. I just got of the phone with a nice man from Samsung. He got me to the bios (?) screen. l had to do something to the Sata Port 1? Anyway Samsung Recovery is working. :)
 

My Computer

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  • OS
    Windows 8
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    Laptop
    System Manufacturer/Model Number
    Samsung NP350V5C-A09UK
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    Corei3
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    Windows Security Centre

SIW2

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#8
How is Samsung recovery working if you deleted your recovery partition?

l had to do something to the Sata Port 1?
If you can remember what that was, it might be useful to anybody else in a similar position.
 

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DeaconFrost

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#9
How is Samsung recovery working if you deleted your recovery partition?
This isn't making any sense to me either, or how a setting concerning the SATA port would suddenly all a recovery to begin.
 

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    Intel Core i7-3770K
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#10
Think l spoke too soon. it came to 100% on the recovery screen then restarted. Then said Attempt 1. Try again. Wipe C drive? l assume it failed. l have Started recovery again. 77% just now...
 

My Computer

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  • OS
    Windows 8
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    System Manufacturer/Model Number
    Samsung NP350V5C-A09UK
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    Corei3
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    Firefox
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    Windows Security Centre

SIW2

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#11
We have no idea what you are doing.

Are you using recov dvd's, is it something from your flatmates machine, or is the recov partition on your machine still intact?
 

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#12
Neither do I! The man asked me to tell him what was across from Port 1 Sata. Then he had me select the default values, load them, save and exit. The recovery program failed and now the laptop just opens the utility screen.
My flatmate is backing up Windows with a USB so I can try to install it from that? Fingers crossed.
What do you guys think?
 

My Computer

System One

  • OS
    Windows 8
    Computer type
    Laptop
    System Manufacturer/Model Number
    Samsung NP350V5C-A09UK
    CPU
    Corei3
    Browser
    Firefox
    Antivirus
    Windows Security Centre
#13
Did you make a restore point before you messed things up ?

Can you boot into the BIOS ?

If so I may be able to help.
 

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#14
No restore point.

Not sure how to boot into BIOS?
 

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    Samsung NP350V5C-A09UK
    CPU
    Corei3
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    Firefox
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    Windows Security Centre
Posts
12
#15
Does anyone know of any good Windows 8 torrents?
 

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    System Manufacturer/Model Number
    Samsung NP350V5C-A09UK
    CPU
    Corei3
    Browser
    Firefox
    Antivirus
    Windows Security Centre
#16

My Computer

System One

  • OS
    Windows 8.1.1 Pro with Media Center
    Computer type
    PC/Desktop
    System Manufacturer/Model Number
    Gateway
    CPU
    AMD K140 Cores 2 Threads 2 Name AMD K140 Package Socket FT1 BGA Technology 40nm
    Motherboard
    Manufacturer Gateway Model SX2110G (P0)
    Memory
    Type DDR3 Size 8192 MBytes DRAM Frequency 532.3 MHz
    Graphics Card(s)
    ATI AMD Radeon HD 7310 Graphics
    Sound Card
    AMD High Definition Audio Device Realtek High Definition Audio USB Audio Device
    Monitor(s) Displays
    Name 1950W on AMD Radeon HD 7310 Graphics Current Resolution 1366x768 pixels Work Resolution 1366x76
    Screen Resolution
    Current Resolution 1366x768 pixels Work Resolution 1366x768 pixels
    Hard Drives
    AMD K140
    Cores 2
    Threads 2
    Name AMD K140
    Package Socket FT1 BGA
    Technology 40nm
    Specification AMD E1-1200 APU with Radeon HD Graphics
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    Extended Family 14
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#17
No restore point.

Not sure how to boot into BIOS?
Hold Delete key when restarting.



I restarted tapped on delete. The same grey and blue utility screen appeared. I assume this is the BIOS screen? I can't get it to load windows at all. The samsung guy told me to choose the recovery option that wiped my c drive. Don't know if thats relevant?
 

My Computer

System One

  • OS
    Windows 8
    Computer type
    Laptop
    System Manufacturer/Model Number
    Samsung NP350V5C-A09UK
    CPU
    Corei3
    Browser
    Firefox
    Antivirus
    Windows Security Centre
#18

My Computer

System One

  • OS
    Windows 8.1.1 Pro with Media Center
    Computer type
    PC/Desktop
    System Manufacturer/Model Number
    Gateway
    CPU
    AMD K140 Cores 2 Threads 2 Name AMD K140 Package Socket FT1 BGA Technology 40nm
    Motherboard
    Manufacturer Gateway Model SX2110G (P0)
    Memory
    Type DDR3 Size 8192 MBytes DRAM Frequency 532.3 MHz
    Graphics Card(s)
    ATI AMD Radeon HD 7310 Graphics
    Sound Card
    AMD High Definition Audio Device Realtek High Definition Audio USB Audio Device
    Monitor(s) Displays
    Name 1950W on AMD Radeon HD 7310 Graphics Current Resolution 1366x768 pixels Work Resolution 1366x76
    Screen Resolution
    Current Resolution 1366x768 pixels Work Resolution 1366x768 pixels
    Hard Drives
    AMD K140
    Cores 2
    Threads 2
    Name AMD K140
    Package Socket FT1 BGA
    Technology 40nm
    Specification AMD E1-1200 APU with Radeon HD Graphics
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    Extended Family 14
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    Avast Internet Security

XweAponX

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#19
Does anyone know of any good Windows 8 torrents?
Can't answer you directly that's a taboo word in these parts, but if you type "Windows 8 x32/x64 ISO Download" into Google you may be able to find something, a technet download or something.

If you can't, send me a PM, maybe I can find something for you.
 

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    Windows 8 Pro with Media Center/Windows 7
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    Asus M2N-MX SE Plus § DualCore AMD Athlon 64 X2, 2300 MHz (11.5 x 200) 4400+ § Corsair Value Select
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    Water Cooled
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    Cable Medium Speed
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    Recently lost my Windows 8 on my main PC, had to go back to Windows 7.
#20
Hold Delete key when restarting.



I restarted tapped on delete. The same grey and blue utility screen appeared. I assume this is the BIOS screen? I can't get it to load windows at all. The samsung guy told me to choose the recovery option that wiped my c drive. Don't know if thats relevant?
This screen ?:

View attachment 26925
Since you didn't post back yet, I'll finish the lesson.

If you get F-12 enabled, restart, press F-12 at prompt on opening screen.

If you get this--

SUNP0012.JPG

Choose UEFI.

Then when this shows up next, press 6 to get into Safe Mode with command prompt.

SUNP0007.JPG

In the command prompt type in

rstrui.exe

And press Enter.

In the restore point window choose your restore point & let it do its thing & you will have an operational computer again.

I'm going on the assumption Windows automatically created a restore point that you will be able to use.

Post back with results please.
 

My Computer

System One

  • OS
    Windows 8.1.1 Pro with Media Center
    Computer type
    PC/Desktop
    System Manufacturer/Model Number
    Gateway
    CPU
    AMD K140 Cores 2 Threads 2 Name AMD K140 Package Socket FT1 BGA Technology 40nm
    Motherboard
    Manufacturer Gateway Model SX2110G (P0)
    Memory
    Type DDR3 Size 8192 MBytes DRAM Frequency 532.3 MHz
    Graphics Card(s)
    ATI AMD Radeon HD 7310 Graphics
    Sound Card
    AMD High Definition Audio Device Realtek High Definition Audio USB Audio Device
    Monitor(s) Displays
    Name 1950W on AMD Radeon HD 7310 Graphics Current Resolution 1366x768 pixels Work Resolution 1366x76
    Screen Resolution
    Current Resolution 1366x768 pixels Work Resolution 1366x768 pixels
    Hard Drives
    AMD K140
    Cores 2
    Threads 2
    Name AMD K140
    Package Socket FT1 BGA
    Technology 40nm
    Specification AMD E1-1200 APU with Radeon HD Graphics
    Family F
    Extended Family 14
    Model 2
    Extended Model 2
    Stepping 0
    Revision ON-C0
    Instruction
    Browser
    Opera 24.0
    Antivirus
    Avast Internet Security