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I can’t see my installed printer on my device and printers

eonur

New Member
Hi guys,

I can’t see my installed Samsung printer on my device and printers menu.

printer 1.PNG

I can see on device manager,

printer 2.PNG
I can see on word-print menu,

printer 4.PNG

I can see on print-management.

printer 3.PNG


I hope, you can help me, thanks.
 

My Computer

System One

  • OS
    Windows 8
    Computer type
    Laptop

topgundcp

Well-Known Member
VIP Member
Guru
The only explanation I can give you is since you have the Windows 8 standard, there are quite a few options that are missing from Windows 8 Pro. For example, Local Users & Group, Group Policy Editor are also not available in Windows 8 Standard. and look at your first screen shot, the path is different from Windows 8 Pro. Here's my screen shot in Windows 8 Pro:
3-27-2013 12-42-17 PM.png
 

My Computer

System One

  • OS
    8.1x64PWMC Ubuntu14.04x64 MintMate17x64
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Home Brewed
    CPU
    I7 4970K OC'ed @4.7 GHz
    Motherboard
    MSI-Z97
    Memory
    16 GB G-Skill Trident X @2400MHZ
    Graphics Card(s)
    NVIDIA GeForce GTS 450
    Sound Card
    X-Fi Titanium Fatal1ty Professional Series
    Monitor(s) Displays
    Dual HP-W2408
    Screen Resolution
    1920X1200
    Hard Drives
    256 GB M2 sm951, (2) 500GB 850EVO, 5TB, 2 TB Seagate
    PSU
    Antec 850W
    Case
    Antec 1200
    Cooling
    Danger Den H20
    Keyboard
    Logitech
    Mouse
    Logitech Performance Mouse MX
    Internet Speed
    35/12mbps
    Browser
    Firefox

Tarka Dal

Member
VIP Member
Member
Goto Printers.
Click add printer (your printer should reveal itself)
follow the prompts...
 

My Computer

System One

  • OS
    Win8 pro
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Computer 1 of 4
    Motherboard
    ASUS M4A78LT-M LE
    Memory
    4GB Kit (2x2GB)
    Monitor(s) Displays
    Samsung 18"
    Screen Resolution
    1080p
    PSU
    Cheapo
    Internet Speed
    30mb
    Other Info
    Computer 2 :~ Dell Inspiron - 1x 350gb & 1x 250gb - 6GB Memory - Win 7 | Computer 3 :~ Samsung 355v5C Notebook - 6Gb Mem - Win8 2Core| Computer 4:~ Samsung 355v5C Notebook - 6Gb Mem - Win8 4Core

Xiccarph

New Member
This worked for me in Win 7

I know this is an old thread, but I've come across this too, and finally decided to fiddle with it, and have not seen a solution like mine in any forum as of yet. Worked for me, may work in other cases too for future "Googlers" having the same problem...which doesn't seem as of yet to be solved by MS.
I came up with this on my own in Win 7, but hopefully will carry over to 8/8.1 Pro and above as well. Other suggestions in forums like enabling bluetooth services, or doing a startup repair didnt work for me or seemed too complicated.

Remove power cord from the printer that is not showing up in
Devices and Printers, or remove USB/Parallel cord connection
(you do not want the PC to see or autodetect this printer
yet).

Run printmanagement.msc using Start Menu - Run (or maybe the CMD line) printmanagement.msc supposedly is present in Win7/8/8.1 Pro and above

Delete *all* instances of the "invisible" printer and all
instances of its drivers that occur in the "printmanagement.msc"
program window under the Custom Filters-All Printers & All
Drivers folders.

Leaving printer disconnected, go back to the "Devices and
Printers" window and do the add printer process. The printer
should appear as an icon as expected.

Power up/reconnect the printer, and hopefully a test page
will work.

FYI, this was done on "older" printers, like the HP LJ 4" and
a HP LJ 1100. One can hope it will work on newer ones as
well.
 

My Computer

System One

  • OS
    Windows 7
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Dell 9020

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